Pengguna Tetamu
30 Januari 2025
I recently had the -pleasure of staying at Gokulam Park Munnar. I had initially made a booking for 3 days and later extended the same for 8 days. :) This happened mainly because of the outstanding hospitality provided by the staff at Gokulam Park. Check-in process was seamless, rooms were very clean and they provided an upgrade, when the booked category wasn't available.. We shifted the room to a higher floor for a better view after a couple of days :). Shifting the room required us to settle on that day, a process / system improvement which they can work upon. What really stood out, though, was the level of personalized service. Let it be Chef Deepak or MOD Abhilash or server Mamita, every staff member I encountered, from housekeeping to the restaurant team, was courteous, attentive, and incredibly accommodating. The concierge team were knowledgeable and went out of their way to help with locla tips and arranging transportation whenever we needed it. This place also has a 30kw DC charger (Tata Power) and 7.4kw AC charger option as well, if you are an EV owner. If you’re looking for a hotel that treats you like family while offering top-notch service, this is the place to stay!
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