Cari Hotel dengan Kolam Infiniti di Busan

"I really like this hotel.  The staff on the 12th floor was absolutely amazing. One thing to note about this particular hotel is that holidays have very strict rules in that there are no special requests. One thing I did not like is the fact that they wanted to take down a credit card number when I checked in even though I’m using trip.com. I understand that there are not special requests and checkout times are not very flexible during holidays, though I do feel the fact that I could not use the swimming pool on the day of checkout after my checkout time of 11 AM was unreasonable. Because I had a late flight going back to Shanghai, I felt it would’ve been more appropriate to allow me to use the pool after I checked out so I could utilize my time at the hotel a little bit better. There is an alternative terrace for people who smoke cigarettes.  there are some room rooms which allow pets, and I think my room was treated well considering that. The air conditioner goes directly onto the bed, so maybe I had to get up a couple of times to turn it off or on. The room was very clean and comfortable. Although there was not a luggage rack, I was able to make it work in terms of the seating area in the room. The view from the hotel room was really nice because you could see the train station. The walking distance to the bus stop was good. I don’t understand those little call-girl cards at the entrance, but I think that’s just part of Busan.  The hotel had nearby bus service and the train station was only 350 m away next to the bus stop.  The view from the pool was beautiful even though there’s a lot of buildings in the process of development.  the buildings under construction had their lights on at night so it made everything really pretty and photogenic. The food was delicious, though I do think it was a little bit overpriced. I do appreciate the free perfume and feel the breakfast was tastey as well.  I would actually stay there again because of the price and hope that they can expand their luggage storage area so the lobby looks a little bit more inviting."

"The hotel check in arrangement was confusing, as i booked Sun cloud hotel but eventually i was told i should check in at the other reception that is not named sun-cloud...the receptionist couldn't even provide correct wifi password by asking more than 2 times."

"This hotel has a resort with a ******. It is well-known for its outdoor spa. It is a mimic of onsen in Japan. It is quite crowded during peak hours. Guest room is a typical hotel room. It has balcony. Bed is very comfortable. However, there is no toothbrush and other disposable amenities available. Toothbrush and toothpaste are available with fee. Check in process is straightforward but can be long queue during peak hour. Same as checkout"

"Отель удачно расположен вблизи от пляжа. Комнаты небольшие, на фото смотрятся гораздо больше. В комнате нет ни одного шкафа, всего две вешалки для одежды. В ванной нет шторки для душа, очень неудобно. Остановиться на 2-3 дня нормально. Но если отдыхать летом на море дольше, то комната неудобная."

"I really liked this hotel. Even though it’s a bit remote, it’s very quiet, the view is amazing, and the room is comfortable, I truly enjoyed my stay. The bus stop is very close, and if you need to go to the airport, there is also an airport bus nearby, about a 13-minute walk. Before coming, I had read some reviews and many of them were quite negative, so I was a little worried. But once I arrived, I liked it immediately. The hotel is cozy, and the staff are very friendly. Even though it’s in a quieter area, I think it’s actually very convenient to start exploring Busan from this side. It’s much less crowded compared to the city center. Plus, Lotte Mall is just a few stops away, so if you plan to do some serious shopping, it’s very convenient. I would definitely choose this hotel again for my next trip to Busan."

"Check in was smooth and I come for the design of the hotel. Location is Right at the beach and the Blue Line park train station. The swimming pool is superb at the roof top with stunning ocean view. Appreciated the floor manager who he has also studied in Australia had offered some chilled beverages to welcome us added a heart warming experience in our stay! Until next time we will see again! Check in time is very straight at 3:00 pm and 11:00 am check out time is very common in Busan, however it would be stressful a bit for slow travelers who had a red eye flight arrived 6am would be challenging. So I had to pay extra for checking in earlier. Dining services seem not happening within the hotel but some restaurants are in walking distance along the beach."

"The management was unresponsive and lacked proper communication. Even during days off, there was no monitoring while guests were staying. I honestly question whether I can recommend this hotel to international visitors in Busan. Frontline staff tried their best, but managers were not supportive at all. At the very least, managers should perform better than part-time staff The managers here make less effort than part-time staff and seem to hide behind them while just collecting their salaries. It’s honestly ridiculous that even staff with little international experience are trying harder to provide better service.I’m not sure if this is due to the limitations of being in a regional area, but the hotel GM especially the management, were not proactive at all. There seems to be a serious communication gap between managers, and proper handovers were clearly lacking."

"The whole building is quite old The lift is dirty and smelly When you open the room door, the odor is so strong The whole room smell like human waste You have to open the window to let the smell get away all the time Whenever we used the toilet it was a torture… Yet, THE LOCATION IS PERFECT THE VIEW FROM THE ROOM IS PERFECT TOO So please renovate the whole building and I am sure it will be a perfect hotel in Gwangan then."

"Location was a bit tricky to get transportation as there is no metro station. However, the hotel was clean with beautiful views. There was no human contact throughout our stay of 5 nights so cannot comment on any service levels. There is a nice local beach within walking distance of hotel."