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Disiarkan pada28 Dis 2024
Stellakwansy
Staying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for.
The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences.
I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!
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Harga satu malam bermula:TWD 7,276
Disiarkan pada7 Mei 2026
Pengguna Tetamuツェルマットを楽しむのに最高の場所でした。
内装がとても可愛く全体的に温かみがあり、日本では味わえない非日常を体験できました。
部屋もゆったりと過ごせる広さで、ベランダのに出るとツェルマットの澄んだ空気を感じられて良かったです。眺望がある部屋ではありませんでしたが、それでも外に出られるのは良かったです。バスルームだけ狭さは感じましたがシャワーを浴びるだけなので許容範囲内です。
部屋の冷蔵庫中には水やビール、炭酸飲料などが用意されていて無料で頂けたのはとても嬉しかったです。物価の高いスイスでは有難いサービスだと思います。
ウェルカムスイーツとしてのリンツのチョコレートも、スイスらしさを感じられ嬉しいサービスでした。
朝食も一般的な洋風なブレックファーストといったラインナップでしたが、フルーツもチーズも素材が良いのかシンプルでありながら美味しく、個人的にはクロワッサンがとても美味しかったです♡あとオーダーしたら作ってくれるホットチョコやカプチーノなどのカフェも美味しかったです。
チェックアウト時には駅まで送迎して頂けて助かりました。
スタッフの方も親しみやすい雰囲気で、良い滞在となりました。
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Harga satu malam bermula:TWD 6,336
Disiarkan pada10 Sep 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Harga satu malam bermula:TWD 12,748
Disiarkan pada7 Okt 2025
Pengguna Tetamu
這是一傢什麼樣的神仙酒店呀。訂的時候完全沒有預期到,因為采爾馬特衹有一天的時間,所以想在火車站附近找一家住。沒想到酒店不僅地理位置很方便(樓下就是商業街),硬件設施非常好,早餐也很豐富。因為離火車站和登山小火車都很近,完全來得及坐最早7點的小火車上山到最後一站Gornergrat,看到了日照金山。另外酒店前台Panna非常kind,給我們介紹了登山遊玩的路線,如何找黑臉羊的方位,還幫我們訂當地非常風味的餐廳。最後再一次感謝酒店Panna和Zoe對於我們這次行程的巨大幫助。
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Harga satu malam bermula:TWD 9,200
Disiarkan pada5 Mei 2026|Bilik Standard Klasik
Pengguna TetamuOverall, the hotel itself met expectations in terms of comfort, cleanliness, and facilities. Everything about the physical stay was enjoyable. However, the experience was significantly let down by the level of customer service.
Switzerland has a strong reputation for hospitality, which made this even more disappointing. The reception staff, in particular, came across as unwelcoming and disengaged. There was no warmth, no greeting upon arrival, and interactions felt more like we were an inconvenience rather than valued guests. The lack of sincerity and basic courtesy created an uncomfortable atmosphere throughout our stay.
It’s a shame because this could have been a near-perfect experience. With even a modest improvement in attitude, kindness, and understanding of what true hospitality means, this hotel could easily leave a much better impression. As it stands, the poor customer service overshadowed what was otherwise a pleasant stay.
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Harga satu malam bermula:TWD 7,252
Disiarkan pada5 Mei 2025
AudthewayLokasinya betul-betul di tengah-tengah bandar, sangat mudah! Berdekatan dengan stesen utama Zermatt, serta stesen Gornergrat!
Pasar raya boleh ditempuh dengan berjalan kaki, malah terdapat banyak pilihan makanan seperti MacDonalds, makanan Barat, dan sebagainya.
Penyambut tetamu sangat mesra dan mesra malah melanjutkan tempoh daftar masuk awal apabila bilik tersedia.
Hotel ini secara keseluruhannya sangat selesa dan bersih, sesuai untuk penginapan singkat. Keperluan disediakan seperti sabun, tuala, pengering rambut, tisu! Cuma perlu diingat bahawa tiada peti sejuk di dalam bilik jika itu yang anda ingin tahu. Selain itu, penginapan yang sempurna!
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Harga satu malam bermula:TWD 8,768
Disiarkan pada26 Dis 2025
Pengguna Tetamu
First of all, location is nice. And the owner and team are really nice. Politely and passionate. Of course facilities is good, weather 'doubtless' to be nice. All good and clean. They have even provide me a nicer view
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Harga satu malam bermula:TWD 5,106
Disiarkan pada16 Apr 2025|bilik, pemandangan gunung (matterhorn)(Katil King)
Ryan Lee CHRoom heater not working, 1 of the staff provide a portable heater and friendly... The hotel shoe need charges but we not taken, after that say free to us but once open is like a dirty and old 😤No quality checking...
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Harga satu malam bermula:TWD 5,514
Disiarkan pada25 Ogo 2024
NYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
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Harga satu malam bermula:TWD 7,400
Disiarkan pada20 Okt 2023|Bilik Kembar dengan Bilik Mandi Berkongsi
เที่ยวกับหมวยPenginapan jauh dari stesen. Berjalan kaki memenatkan. Sesiapa yang membawa beg besar tidak digalakkan. Kerana laluan pejalan kaki dari bas Naik ke sekolah adalah jalan mendaki gunung. dan tangga ke tempat penginapan Jika anda mempunyai beg, ia akan menjadi sangat sukar untuk berjalan tanpa tercungap-cungap. Tetapi jika anda mempunyai 1 beg galas dan mahukan harga yang berpatutan dengan pemandangan Matterhorn, saya mengesyorkannya.
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Harga satu malam bermula:TWD 1,415