Hotel dengan Wifi di Medan

"The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?"

"Tiada pengering rambut dan elektrik tidak stabil. Tiada kawasan umum untuk makan kek hari jadi saya atau sebarang hidangan istimewa untuk hari jadi. Sudah tentu, televisyen penuh dengan bunga salji. Namun, lokasinya sangat baik dalam jarak 40 minit ke lapangan terbang antarabangsa."

"Kami menginap di Medan sebagai formaliti dan memilih hotel ini kerana terdapat tawaran yang baik. Kami menerima perkhidmatan 5 bintang dengan harga yang sangat berpatutan. Ia adalah hotel yang dikendalikan oleh keluarga di mana acara sentiasa diadakan, atau sekurang-kurangnya itulah pengalaman kami sepanjang penginapan kami. Ia bukanlah jenis tempat penginapan yang kami cari, tetapi dimanjakan sekali-sekala adalah perlu. Hujan lebat pada hari kedua kami di sana, jadi bufet, jaraknya yang dekat dengan pusat membeli-belah, dan ketersediaan pengangkutan sangat mudah. Ini adalah pemandangan yang luar biasa dari bilik tempat kami menikmati hujan, sejuk, kering dan hangat."

"Saya menempah 2 bilik bebas rokok tetapi kakitangan menyebut bahawa ia tidak ditulis. Saya perlu menunjukkan bukti tetapi ia adalah sia-sia, mereka tidak mempunyai ruang yang cukup untuk menampung. Kolam renang bersambung dengan kolam renang kondominium dan kakitangan perlu mengiringi tetamu secara manual untuk masuk melalui laluan yang berasingan. Mereka juga tidak memaklumkan untuk mengambil tuala di dalam bilik. Akhir sekali, tuala dalam bilik adalah kotor. Hotel ini boleh melakukan kerja yang lebih baik dalam mencuci tuala"

"Wonderful stay – peaceful and comfortable We had a very pleasant stay at Emerald Garden Stay. The place is clean, spacious, and very well maintained. The environment is quiet and relaxing, perfect for resting after a long day. The room was comfortable, with good air-conditioning and strong Wi-Fi. The host was friendly and responsive, making check-in and communication very smooth. Location is convenient, with easy access to nearby shops and restaurants. Overall, a great experience and good value for money. I would definitely recommend Emerald Garden Stay to friends and family, and would be happy to stay here again."

"Sangat bagus dan bersih"

"fast respon, clean dan tiba sore. kamar yg sy minta no smoking ternyata bagus loh. thanks"

"The stay was very comfortable. The room was spacious and clean, which made it very pleasant. Although there is a club on the top floor, the noise didn’t really disturb me. The breakfast was also good and enjoyable."

"I didn't know that the room type I booked was at the other far end of the apartment building. Not only did I feel cast aside due to the distance, but the lobby area didn't look anything like a hotel. I barely saw any hotel staff around until the day I was checking out. The room was big, but for the most part, it looked dated, particularly the kitchen and the bathroom. The kitchen was equipped with only a bread toaster, a frying pan, a wooden spoon (that really looked like it was time to replace), two glasses, two sets of cutlery, a teapot, and a small creamer pot. There was no electric kettle, not to mention coffee cups. There was no dish towel and again, not to mention kitchen soap. One cooking hob didn't work while the other kept beeping when switched on and stayed cold. There was a mineral water dispenser, but the water from the hot tap was only 70% hot. You can't make a cup of coffee or tea with water that isn't hot enough. I didn't have a good experience when making phone calls to book the 3-hour city transportation. I had the same experience on the first morning when I asked about the breakfast that was to be sent to my room. It was set to be delivered at 9 a.m. I made a call at 9:05 a.m. and was told that they would prepare it right away. When delivered, there were a few missing items: fresh milk for my coffee, orange juice, and a teaspoon for the coffee. I had to make a call again to request them. (I had already mentioned to the staff the night before what I would like to have for my breakfast.) On the next day, I made a call at 6 a.m. to request the same type of breakfast to be sent to my room at 9:30 a.m. Hours later, close to 9:30 a.m., I made a call to room service again to inquire if they were sending my breakfast already. My call was passed from one person to another until the third person who spoke to me seemed unaware of my 'order'. By this time, I was very upset. He said he would attend to it right away and have it delivered to my room in ten minutes. By the time it arrived, it was 9:58 a.m. Nonetheless, the chicken porridge on both mornings were absolutely delicious. The Soto Medan which I ordered as a room service was tasty too. My sleep on both nights was pretty uninterrupted despite the honking from the heavy traffic. On Sunday, after my Fajr prayer at 6-ish, there was music, announcements, etc., from an event downstairs that lasted for three hours. During checkout, staff was going to hand me 800,000 IDR until I told him that I had only made a deposit of 500,000. It was then I realized the amount written on the deposit receipt; the number 5 looked more like an 8. That must be why he wanted to return a security deposit of 800,000. He was grateful when I told him about the amount I made as a deposit and I told him to give feedback to his colleague about her handwriting (the one who did my check-in was a female staff). Overall, this hotel was just alright for me. The lobby, front desk, and the staff at these two parts of the hotel were great. If there were a next time for me, I'd try the hotel side instead of the apartment, but it's likely there won't be a next time here."

"Wi-Fi percuma, bilik-bilik kecil tetapi mudah, bersebelahan dengan pusat membeli-belah Central Point, sangat dekat dengan stesen kereta api yang menuju ke lapangan terbang. Ia adalah tempat yang bagus untuk menginap. Mereka mempunyai banyak restoran dan kedai di sekitar. Saya akan mengulanginya."