Super 8 by Wyndham Iowa Falls

When we arrived, we were happy to learn that our room was “upgraded” because there was an issue with our original room! However, that room had no heat or hot water and the telephone didn’t work! When walking down to the front desk to ask for additional blankets because the room had no heat we were informed there were no blankets available. Not once did she ask about the room not having heat or offer any suggestions. After one short shower, there was no hot water, and around 1130pm, there were children screaming in the hall ways in what sounded like fear of the adults they were with, and the adults fighting in the hallway. Without a working telephone in our room, we were unable to call the front desk about the situation and were a bit disturbed by the situation unfolding outside our room. When checking out in the morning, there was no one at the front desk to discuss our concerns with. Will never stay there again. Would have been better to sleep in the car, at least there would have been heat!!

Pleasantly surprised with quality and type of breakfast items. Property seems to be recently remodeled so in much better condition than other Super 8 properties at which I have stayed. Great rate!

The hotel was old and kind of dirty. On the other hand the staff was pleasant and the bed was actually comfortable in my room.

Carpet was nasty Shower had mold,was dirty very poor condition .tub spout was bent and filthy .I will never go back

The entire staff was so impressive. At other hotels/motels I've recently stayed with, the staff simply ignored me and acted like they were doing me a favor to simply issue a room key. At this motel every single worker made sure to say hi and ask if they could assist me regardless of what they were doing if not with another customer. This hotel was very clean and everything worked. Definitely recommend and I will gladly stay with them again.

It was dirty; not clean at all. Worst hotel ive ever seen and they didnt care. We tried to get our money back as thats how bad it was and they provided terrible service.

The hotel was in a good location and a fair value. The updates were poorly done and the carpet looked dirty.

Nice, clean hotel. Had to wait for someone to check us in but that's not a problem. Breakfast was nice and warm.

This is a family run hotel and family was friendly and helpful. Hotel is in need of updates in terms of beds, carpets, and overall decor. Most rooms do not have any type of chair in them so only option for sitting is the bed. The linens were clean but the smell of the rooms was very off putting. It was a musty smell.