Antonio L.
22 Januari 2024
The property was advertised as renovated, however, upon arrival, it appeared renovated mostly in the lobby area. I took the elevator to my room and I could smell old carpeting. My daughter kept sneezing perhaps due to the old dust smell. The toilet backed up. The staff unclog it but failed to clean the mess he created in the bathroom. I had to call front desk and ask that they send him back to clean the area. I left my room and upon arrival, the bed was made but the kleenex tissue box was not replaced, neither was the ice bag. I called the front desk to have the tissue box replaced but housekeeping never came, so I went down to pick it up. I was very disappointed. The hotel was rated 4 stars. I would give it 2.5 stars. There were others issues I dealt with but I am tired of typingg.
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