Hotel Mesra keluarga di Isla de Lanzarote

I can honestly say I am really disappointed with my stay at Club La Santa, so much so I even started to look at leaving early to move to another hotel. Here are the reasons; 1) when booking I had no idea there was such a huge difference in accommodation. The old rooms are truly awful. The type of accommodation you'd expect on a school trip. Cramped, shabby with no air conditioning. There's no sound proofing, so if you have loud neighbours forget a peaceful night or morning lie in. The wardrobes are laughable in size. I'm assuming they work on the premise most people pack light. 2) The food is really poor. The buffet is so depressing as everything is over cooked, and looks like it's been sitting under heated lamps for hours. The only restaurant that appears to be any good is El Lago but it's expensive. The meal we had by the pool was so depressing. I couldn't even muster the energy to complain...I didn't even know where to begin. 3) There are so few activities for under 10s. And for the limited under 15s activities if you don't get in quick they are all booked up super quickly. Surely at the height of summer it would make sense to increase the frequency of activities to allow the kids to have the opportunity to participate? I had wrongly assumed my kids would be back to back activities but they are a lot less options for U15s than I had thought, and it's just a race to book up which adds an extra stress to the holiday. 4) the pool area, there is a tiny amount of shade options, so again unless you reserve a lounger quickly you won't get a chance to have shade. This is really a place to come if you take your training really seriously, then it's clearly a great option. But I'm struggling to see how it works for a young family who want to have a go at as many activities as possible. Counting the days until we go home....

We have just spent 7 nights here with children aged 6 , 8, 12, 16, 19. As we were such a large family I did have to book 2 rooms. I sent an email request asking for these to be next each other. This was no possible but they did have us in the same block and floor. We arrived early hours and was given a packed lunch by reception which we thought was lovely. Although the sandwiches were mouldy so obviously was not eaten. We were happy with our rooms, they were very basic but were clean. Before coming were thought the hotel had more restaurants but infact there are 2 serving identical foods. During the day the pool bar also served your basic snacks of pizza, chicken nuggets, chips ect. We chose to go all inclusive but because the food was very basic we only ate on the hotel grounds twice throughout the week. The hotel has several pools and one main pool. Main pool has a few small slides which the children enjoyed and there is also a splash park for the younger children which was great. There was never any need to rush and put your towels down as their was always plenty of sun loungers. We would use the main pool of a morning then use the smaller pool at our apartment block during the afternoon just for some quieter relaxation time. During the evening there is entertainment for the children, I wouldn't say this is the best but I was ok to pop down for an hour before we headed out off site. The hotel grounds are beautiful and very well kept. The grounds are huge and everywhere looks identical so getting lost became the norm! Getting off site was fine, reception would call us taxis and it was only 5 euros into playa blanca or down to the marina. Over all we had an ok week, and the kids had fun. I wouldn't choose to stay here again but I wouldn't tell people not to book here either

Een heerlijk hotel voor een paar relaxte dagen. Zeer vriendelijk personeel, ruime kamer en mooie zwembaden. Laatste 2 dagen upgrade naar Preferred genomen, zeer aan te raden. Gebruik van Lounge, Spa en Infinity Pool uiteraard. Geld meer dan waard! Eten is divers, voldoende vertier en prima lokatie. Bezoek aan Rubicon is aanrader, ook gebruik van Link step zeer aan te raden. Indien je met OV naar de Aeroporto gaat, stap op bij de haven (Muelle de Playa Blanca) en niet bij de Estacion. Hotel is zeker een aanrader!