Hotel Mesra keluarga di Issy-les-Moulineaux

The hotel is well appointed, breakfast adequate and very well located near a subway station in a pleasant area. The room was a bit tiny, but that is rather frequent when in Paris. I found the staff excellence, very friendly and effective in various circumstances, very many compliments

We booked an apartment for 4 people but when we got to the room the extensible couch was not made, therefore we had to call the reception, but the phone in the room was not working. Then we did it ourselves, however everything was dusty and used. But this was not the worst part of the experience. On our second day there, there was no hot water. We went downstairs to the reception twice to complain about this and ask when it will be solved. The staff told us in a very rude manner that they do not know and cannot say anything about it, without even an apology. Moreover, we brought a towel from the room which had a hole in it and requested to replace it. Without any apologies, the receptionist gave us one new towel but insisted that we take the old one back to the room. We told him we don’t need the ripped towel back and left it on the reception counter. The front office employee started becoming very aggressive, chasing us with the towel, screaming and touching us. He insisted to accompany us to the room, but we refused because we were scared of his aggressiveness. We did not feel safe at all and kept telling him that we will call the police.And all of this happened in a lobby full of guests. After this incident, we did not trust the staff or the hotel for any other problem that we might have, like the lights in the room that were flickering, the portable heater that only worked in the first night. I want to mention that we can get past the dirtiness and the lack of hospitality from the staff, but we cannot accept being harassed by the hotel staff in such a manner. This is supposed to be a 4 star hotel and it was terrible in every way possible. I really hope that our bad experience will be heard and we expect a reply from the management of the hotel.

I stayed here for 2 weeks in Feb 2022. Checkin to the hotel was easy. I requested for an early check-in and called them from the airport to check on the same. They agreed for the same, and my room was kept ready at the promised time. They have a decent collection of utensils. You can opt for a breakfast if you want to. This is a very calm locality. There is a store right across the hotel, so it is very convenient to buy vegetables, juices without too much of a walk. A tram station is hardly 100m away which lets you move around Paris using public transportation. Hotel staff were pretty helpful. They had a decent collection of utensils to cook, plates and cutlery. They also had a nice foldable dining table. Their Wifi was alright. I had to be at specific spots in the room at times to get a decent signal but it was alright.

酒店位置偏遠，在12號線尾站一出站就到酒店，尚算方便。酒店附近有花店和一間賣kebab的。酒店房間乾淨整潔，大小適中。巴黎酒店房太貴，可以考慮這裏

This place is outdated and need serious refurbishment. The staff there could not care less. The room was dirty and the door broken. The only good thing is I've asked to be reimbursed and they did right away which prove they are well aware of the state of this hotel. For this price, you can certainly find better place.

I would be giving it a 1/5 if it wasn’t for the receptionist Thomas. Had 2 receptionists which made our group feel unwelcome, then put on the phone to a woman who was abrupt and spoke aggressively to me. If you are looking to book a quadruple room, you won’t get one, as when I booked one I got 2 rooms 1 room with 2 single beds and 1 room with 1 double. Not only am I a double bed short of my booking, but also me and my friends weren’t in the same room. On arrival a bald receptionist argued with me about the booking I made and when I was trying to explain he constantly told me I booked different rooms, he then put me on the phone to the aggressive woman, who was also cheeky and very ill-mannered. The next morning I was greeted by Thomas, a very friendly receptionist, was very easy to have a conversation with him. Later that night a man called Nabil told me I was not allowed to use the bathrooms in the lounge area and I was to use the one in my room , after I looked it him with confusion he did sigh and tell me I could. An unwelcoming stay, made to feel an inconvenience by the majority of the staff, Will never stay here again.

Très bon hôtel, tous le personnel est accueillant, disponible à toute heure et à votre écoute., sympathique et arrangeant. L’hôtel est sécurisé et bien desservis par les transports en commun. La décoration est soigné, jolie salle de repas. Les chambres sont idéal pour un séjour parisien avec tous le confort nécessaire. Je recommande cet établissement et remercie le personnel pour avoir contribué au bon déroulé de notre séjour.

A Paris pour l'exposition Friends à la Porte de Versaille, nous décidons de rester deux nuits de plus, tant qu'à faire, autant en profiter... quelques recherches et nous tombons sur cet hôtel aux tarifs plus qu'attractifs. J'ai des doutes quant au rapport qualité/prix, mais que nènni, c'est parfait ! Une belle suite de 30m², une salle d'eau exceptionnelle, grand bain + douche, un salon confortable et une bonne literie. Ah oui, chouette initiative, les toilettes sont indépendantes de la salle d'eau, c'est mieux ainsi... Personnel plus que serviable à l'accueil, petit shop bien achalandé pour les distraits et les ”rouviss'” comme moi, taxi à disposition... Une salle de sport à disposition en haut du bâtiment, ainsi qu'une terrasse où prendre une verre ou, où en griller une. Le seul inconvénient, si vous n'êtes pas taxis, c'est la distance avec la première station de métro, 20 minutes à pieds, sinon il y a des bus à quelques mètres et un RER si je ne m'abuse. Voilà, une extraordinaire expérience...