Ulasan Mövenpick Hotel Istanbul Marmara Sea

Jawapan daripada Pihak Penginapan: Dear Al Anqari, Greetings from Mövenpick Istanbul Marmara Sea and thank you for your rating.First of all please accept my sincere apologies that we can not show you our real ‘’Accor’’ hospitality.We would like to know the reason of the low rated about our hotel, please contact with us to give some details for better service qualty via an e-mail. We do hope that you will give us another opportunity. Sincerely wish to have you back with us in the future. Your Sincerely,Mövenpick Istanbul Marmara SeaHotel Management

Jawapan daripada Pihak Penginapan: Sayın Dilek Okan,Görüşlerinizi bizimle paylaştığınız için teşekkür ederiz. Otelimizde keyifli bir konaklama deneyimi geçirdiğinizi öğrenmekten mutluluk duyuyoruz.Misafirlerimizin, otelimizden mutlu ve memnun ayrılmaları için elimizden gelenin en iyisini yapıyor ve iletmiş olduğunuz yorumların beni ve ekip arkadaşlarımı motive ettiğini belirtmek isterim.Sizleri tekrar misafir edebilme ve Mövenpick İstanbul Marmara Sea'yi uzaktaki yeni eviniz olarak hissettirebilmemiz dileğiyle.Saygılarımızla, Mövenpick Istanbul Marmara SeaOtel Yönetimi

Jawapan daripada Pihak Penginapan: Dear Kuailedekeyi,Thank you for sharing your feedback with us. Sounds like you had a nice memory in our hotel.We do our best to ensure that our guests leave our hotel happy and satisfied, and I would like to state that your comments motivate me and my teammates.I hope that we will have the opportunity to welcome you back to Mövenpick Istanbul again. You shall regard Mövenpick Istanbul Marmara Sea as your new home away from home.Your Sincerely,Mövenpick Istanbul Marmara SeaHotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing such a glowing review! We’re delighted that you enjoyed the stunning views, comfort, and cleanliness, as well as the warm hospitality of our staff. It’s wonderful to hear that your stay left such a positive impression, and we’re thrilled that you plan to visit us again.Regarding your preference for a carpeted floor, we value your feedback. While carpeting is not part of our current design, we always aim to provide an elegant and fresh environment for our guests. Looking forward to welcoming you back for a longer, even more relaxing experience soon!Sincerely yours,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with every aspect of your stay, from the rooms and services to the food and beverages. We take great pride in maintaining the highest standards across all levels of our operation, and it is wonderful to know that our efforts have made a positive impact on your stay.Your kind words about our team and leisure facilities mean a lot to us. We are particularly pleased to hear that the quality and variety of our offerings continue to meet your expectations, especially given your frequent stays with Mövenpick globally.We look forward to welcoming you back in the future and ensuring another exceptional experience.Sincerely yours,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the modern design and cleanliness of our hotel. It's great to know that our location in a peaceful area with easy access to restaurants and the metro station enhanced your experience.Your positive feedback is truly appreciated, and we hope to welcome you back soon and provide you with another enjoyable and relaxing stay.Sincerely yours,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Kaouthar Achour,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay at our hotel and found our location to be convenient. Your recommendation means a lot to us, and we're thrilled that our brand-new facilities met your expectations.We look forward to welcoming you back on your next visit and continuing to provide you with exceptional service.Sincerely yours,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Abdul Sattar Baig,Thank you for your positive feedback! We are happy to hear that you had a pleasant stay with us. We look forward to welcoming you back for another wonderful experience.Sincerely yours,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Fahed,Thank you for your excellent rating! We appreciate your positive feedback and look forward to welcoming you back to Mövenpick Istanbul Marmara Sea.Sincerely yours,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Abdullah S. Alaraifi,Thank you for your feedback and for choosing to stay at our hotel! We’re glad to hear that you appreciated our new facilities. Should you have any additional thoughts or comments about your experience, we would love to hear them, as they help us improve and ensure every guest has a memorable stay. We hope to welcome you back soon.Sincerely yours,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your feedback! We're glad to hear you enjoyed the view during your stay. We hope to welcome you back for another great experience soon!Sincerely yours,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your wonderful feedback for your experience at Mövenpick Istanbul Marmara Sea. We are thrilled to hear that you enjoyed your stay.We look forward to welcoming you back.Sincerely yours,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Oleg,Thank you for sharing your feedback regarding your recent stay at Mövenpick Istanbul Marmara Sea. We are sorry to hear that your experience did not fully meet your expectations and appreciate the opportunity to address your concerns.Following your request to cancel the second night of your stay and upgrade your room, we made several attempts to contact you via email and phone to invite you to reception to discuss these options. Unfortunately, we did not receive a response, and you did not visit reception during this time.We would like to clarify that while the views from our Sea Side Rooms can vary depending on the specific room’s location, all such rooms indeed offer a view of the sea. In some cases, nearby structures may partially frame the view, but the sea is always visible. We regret that this did not meet your expectations and will use your feedback to enhance our communication regarding room descriptions.Thank you for your understanding, and we hope to have the opportunity to welcome you again and provide a stay that exceeds your expectations.Sincerely yours, Hotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your kind words and for choosing us as your preferred hotel in every city. We are truly honored by your loyalty and delighted to know that your experiences with us continue to meet your expectations.We strive to provide exceptional service and unforgettable stays for all our guests, and it’s rewarding to see that our efforts make a difference. We look forward to welcoming you again and exceeding your expectations in the future.Sincerely yours,Hotel Management