Ulasan StayHub

Jawapan daripada Pihak Penginapan: We are sorry to hear about your dissatisfaction, but we must respectfully clarify some inaccuracies in your review. Our property is accurately represented in photos, and we provide detailed descriptions regarding amenities, including the absence of an elevator. Our check-in process is straightforward, and staff assistance is always available through the contact information provided to guests.The maintenance concerns you mentioned, such as the shower and toilet, were promptly inspected and found to be in working order after your stay. Additionally, the sound insulation has been upgraded since your visit to ensure a quieter environment for our guests.We strive to provide a comfortable stay for all our guests and regret that your experience did not reflect our usual standards. For future travelers, we are confident in our improvements and our commitment to guest satisfaction.

Jawapan daripada Pihak Penginapan: We're glad to hear you found the room to match the pictures and appreciated the convenient location. We regret any inconvenience during the check-in process and have taken steps to streamline and improve this experience for our guests.

Jawapan daripada Pihak Penginapan: Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the noise during your stay. Since your visit, we have thoroughly checked and improved the sound insulation on our windows to ensure a more soundless room for our guests. Additionally, the disco next door operates only on Friday nights, significantly reducing disturbances on other days. We’re confident that future guests will have a much quieter and more comfortable experience. We hope to welcome you back

Jawapan daripada Pihak Penginapan: We apologize for the cleanliness and maintenance issues you encountered during your stay. Since then, we have enhanced our housekeeping procedures to ensure all rooms are thoroughly cleaned and dust-free. The shower has also been repaired to avoid any inconvenience for future guests. We're pleased to hear you found our reception staff friendly, and we are committed to providing an even better experience for our guests moving forward. We wish to host you again

Jawapan daripada Pihak Penginapan: We're glad to hear that your stay met your expectations.