Kaftan Hotel

Отличное местоположение, небольшие номера, есть терраса для отдыха

The hotel is perfectly located and within walking distance to most main attractions. The area is safe for solo female travelers, and the hotel is surrounded by multiple restaurant options. The staff's friendliness, guidance, and ability to accommodate requests exceeded all expectations.

Exceptionally well maintained. Overall the Kaftan Hotel deliver the best guest experience and satisfaction. Thanks for being customer-driven and understanding and fulfilling clients' needs and expectations. Acknowledging customers upon arrival, speaking their native language and calling them by name. Thanks for providing unique personalised memorable experience. High level of customer service quality. Özkan was very friendly, welcoming, patient, helpful, and knowledgeable.

This was the worst hotel , I have ever been to in my entire life in every aspect. After I reached the hotel and the receptionist took my passport, he surprised me that I can't have my room as it is not ready and won't be ready until the end of the day. I went to get another hotel, he shifted his words and said he has a room ready in the basement but I have to call the website to cancel it. The website agreed to cancel the reservation but now the receptionist changed his mind. When I went to speak to him to accept what the website, I was verbally harassed with bad words. I thought at this point it is completely unsafe to stay in the hotel as he changes his promises, manipulative, haressor and above all didn't give me my room but took the money with guaranteed no cancelation.

This a nice budget hotel, close to the waterfront as well as Sultanahmet etc. Good breakfast. Friendly service. The local Masjid is the oldest in Istanbul. To view sunrise or swim in the Marmara sea, it’s 5-6 minutes walk. Lots of eating place around and a ethnic goods bazaar close by.