Yakacık Yeni, Cumhuriyet Mh, Kartal Cd. No: 53, Kartal, Istanbul, 34876, TürkiyeLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.8/5
Baik
40 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran3.8
Kemudahan3.7
Perkhidmatan3.8
Kebersihan3.9
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Atur mengikut:
Semua ulasan(40)
Ulasan positif(21)
Ulasan dengan gambar/video(4)
Ulasan kurang baik(9)
Volkan
Menginap pada Okt 2021
Keluarga
7 ulasan
3.7/5
Disiarkan pada 19 Dis 2021
Temiz uygun fiyat bir otel
JanCity
Menginap pada Apr 2023
Bisnes
118 ulasan
2.5/5
Disiarkan pada 6 Mei 2023
The hotel was good for one night as a stop over but I would not stay here any longer. The staff was kind of not that helpful inside they overcharged us for an additional person which was uncalled for since none of the other hotels ever did that the food was OK do you have a sphere was normal I would stay here again only as the last option.
Terjemah
Pengguna Tetamu
Menginap pada Ogo 2022
Solo
1 ulasan
3.2/5
Disiarkan pada 13 Ogo 2022
Good only for business trips
Terjemah
Mustafa
Menginap pada Sep 2024
Pasangan
6 ulasan
4.2/5
Sangat Baik
Disiarkan pada 22 Sep 2024
fiyata göre daha iyi bi oda olabilirdi küçüktü ve yetersizdi
4 aydir iş amaçlı seyahatlerimde kullandığım otel gerek personeli gerekse konforu ile fiyat performansi sonuna kadar hakediyor. Resepsiyon da guleryuzu ile karsilayan Mert bey ile restorandaki çalışanlara cok teşekkürler...
Jawapan daripada Pihak Penginapan: Merhaba Sedat Bey, Öncelikle konaklamanız da otelimizi tercih ettiğiniz ve ayrıca zaman ayırıp değerlendirme yaptığınız için teşekkür ederiz. Misafirlerimizin görüşleri bizler için değerli olup, sizi her zaman otelimizde ağırlamak isteriz. İyi günler dileriz, Saygılarımızla, Otel Yönetimi
ecoeco66
Menginap pada Jun 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 5 Jun 2024
Clean and decent Hotel, I would recommend for Business trips. Good breakfast, helpful stuff. I will choose again Ramada Encore by Wyndham Istanbul Kartal Hotel. Hotel close to Istanbul Park and Medical Park. Many restaurants and Cafes nearby.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you very much for visiting us. The interesting and detailed feedback you were so kind as to share is much appreciated. With best regards, Hotel Management
Spectre786
Menginap pada Feb 2024
Lain-lain
1.0/5
Disiarkan pada 15 Feb 2024
There is good, bad and then worse. Starting with Good: Rooms were very clean, breakfast was quite nice. The Bad: Hotel was on very busy road and there is major construction work going on across the road so as a result even with ear plugs on it was difficult to catch any decent sleep, plus aircon had only hot or fan modes as a result room was very warm and uncomfortable at times. The Ugly: Staff at reception agreed to let me in the room till 4:00 pm since my airport transfer was booked for 5:00 pm. But then they locked my room I went back to reception and reminded them I am getting picked up at 5:00 and receptionist again said no worries sir you can stay in your room, only to receive a ride phone call "demanding to immediately leave the room or pay for an extra day". Without making any fuss I came downstairs and sat in reception. I asked the receptionist would I be ok to quickly grab cup of coffee from restaurant and she replied of course sir help yourself. I went downstairs and two gentlemen there (who I treated with utmost respect throughout my stay and even said thankyou to them and shook their hands in the morning) rudely came between my way and coffee machine and said no coffee for for you. And very very rudely demanded money and got quite aggressive with me, I won't have minded paying for coffee but the way they spoke to me was extremely insulting, they even said to me we have closed the coffee machine and the restaurant is closed for you and kept saying no coffee no coffee. I came back upstairs and shared the whole ordeal with receptionist and what did she do absolutely nothing at all, least I was expecting an apology or perhaps may be even a cup of coffee but she was not interested in my complaint. I even left a letter of complaint with her for the manager. While waiting for my cab I ordered coffee in reception and paid for it (which is absolutely fine) but the way your staff made me feel, insulted and humiliated me, approached me so aggressively is something I have never experienced in my entire life of travelling. I am a very frequent traveller primarily because of work but this experience at Ramada has left a very bad taste in mouth for many years to come. I strongly suggest customer care and hospitality training for your staff at earliest, it seems they're in a completely wrong profession.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Istanbul Kartal. I am sorry that your experience did not meet your expectations. Sincerely, Hotel Management
Pengguna Tetamu
Menginap pada Okt 2023
Keluarga
4.0/5
Sangat Baik
Disiarkan pada 15 Okt 2023
Good transit hotel in Asian side of Istanbul. The breakfast was good. The room was small but sufficient for night sleep. Close to metro station and shopping mall. It is a convenient hotel Sabiha airport.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you very much for visiting us. The interesting and detailed feedback you were so kind as to share is much appreciated. With best regards, Hotel Management
Pengguna Tetamu
Menginap pada Sep 2023
Lain-lain
1.0/5
Disiarkan pada 1 Sep 2023
We requested reception to order a taxi. The tall/muscular guy in reception ordered for us saying night charge etc. etc. and charged 25 euros. When getting back we came to know that taxi fare is just 6 (160 Lira)euros. Pathetic behaviour. It's better for him to beg in street rather showing such pathetic behaviour to tourists.
Terjemah
Jawapan daripada Pihak Penginapan: Dear 784sachina, Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Istanbul Kartal. I am sorry that your experience did not meet your expectations. As a hotel, we only call a taxi from outside when guests asks. The taxi fare is paid to the taxi driver, not to our hotel. Sincerely, Hotel Management
Pengguna Tetamu
Menginap pada Jan 2023
Bisnes
2.0/5
Disiarkan pada 12 Jan 2023
How is it possible someone coming to your room at 1 A.M while you are at sleep? Again, Receiption knock the door at 1:15. I think the Receiption team need many renovation: No one come for welcome No one cares about the luggages Wrong room at first time (Double room for twin request) TWO times one room sold at midnight (nightmare) As a traveler, you always choose a hotel (specially branded one) to get everything as you desired BUT.... I tried to stay 5 nights BUT maybe tomorrow new things happen... Bye Bye Although, Room is clean. Toilet and bathroom super clean and seems just renovated.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you very much for visiting us. The interesting and detailed feedback you were so kind as to share is much appreciated and we took careful note of all the compliments as well as the improvement needs mentioned. We look forward to welcoming you back to the Ramada Encore Istanbul Kartal soon. With best regards, Hotel Management
Pengguna Tetamu
Menginap pada Mei 2023
Bisnes
4.0/5
Sangat Baik
Disiarkan pada 10 Mei 2023
I am writing this letter to thank you for the wonderful care and as an appreciation for the services from your staff. It was our first visit, and we were really concerned regarding the service but no doubt we had a wonderful time staying over here. Every staff member with whom we came in contact was attentive and kind including Gur Shan in room service and Ergul in the kitchen. Cem at the reception was particularly helpful and attentive, as much as Hanife, Musa and the rest of your staff. N.B: the bed was so comfortable as well. Thank you for Hasan for choosing for us the right homy hotel and friendly staff . I would surely recommend your service Thank you Ramada encore hotel staff Yours sincerely, Christine & Anne
Terjemah
Jawapan daripada Pihak Penginapan: Dear Christine E, I would like to thank you for staying with us at Ramada Encore during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming you back to Ramada Encore in the near future. Kind regards, Hotel Management