Ulasan Tevetoglu Hotel

Due to a missed flight, I was stranded in Istanbul just past midnight with the next flight due 9 hours later. I was travelling with my son who had developed gastroenteritis. While at the airport; I used the trip.com app to book this hotel at a cost of 73 euros. We took a taxi and turned up within 20 minutes. Hotel explained that that my booking was for the next day (this was the only date option in the app). I asked if they could give me a room for one day earlier - they said they had vacancies and I would have to pay them directly 110 euros and that I should cancel the previous booking directly with trip.com, I was so tired and fed up I said that was fine. So I proceeded to cancel the hotel and selected ‘hotel agreed to cancel’ at which point the manager told me to leave! At which point he pushed me too! I was prepared to pay extra money to the hotel directly I didn’t know what the issue was? This was all very strange and my 9 year old son is watching this unfold :( So having been kicked out of the hotel, I then had to find another hotel and he eventually got to sleep at 2am and then we left for the airport at 6am. In end I paid for 2 hotels for 4 hours sleep. The hotelier is a **** and a thief. Their level of professionalism is not in line with what we get in Europe or the West. I would highly recommend you avoid this hotel as if anything goes wrong, you will not get any support or empathy. I have escalated this complaint and I will be writing several reviews to highlight this extreme behaviour. To put your hands on someone and use physical pressure is inexcusable.

They showed a different room in photos and when i was there gave me a small room

We stayed here several times. The hotel is ok, the staff is friendly and helpful. A good place to stay for a night between flights. The breakfast is poor.

Is second time in this hotel and confirmed that all staff are very kind and room clean.

good hotel, comfortable environment

感覺挺好的，前台也挺服務挺好的，隨時叫隨時會到，然後也非常周到，也會送一些開水呀，然後也會幫你去開門呢的服務很到位，也特別喜歡他們的前台 早餐不錯

服務很棒，位置離亞洲區機場也很近，就是房間小了點

到機場需要打車！請注意，正常打表也就40.50人民幣，很多司機會坑你，收200.300人民幣

酒店服務人員很熱情，離機場很近

Alles gut

++The staff was helpful and kind to arrange me early check-in as I have connection flight and needed to spend 12 hours in hotel. Location is near the airport , so few minutes and you are there without wasting time in traffic. -- Breakfast was too cold.

Hotel semplice e senza troppe pretese, vicino all'aeroporto (quindi molto comodo, da questo punto di vista). La stanza e il bagno sono puliti ed essenziali. Il personale parla poco l'inglese e si fa un pò fatica a comunicare. La colazione è scadente, ma va bene per la sopravvivenza.