Ulasan Fairmont Château Lake Louise

Perfect place, perfect people, perfect room. It’s really nice hotel, hope see you soon next time.

We received a room upgrade to suite at the check-in, which was fantastic. The concierge service could be better, we asked for utensils sent to our room and waited for 30 minutes. However, they ended up also sending a microwave to our room for us to heat up the foods.

When we checked in we decided to pay for the extra night. As soon as we got in the bedroom, we were completely underwhelmed with how small and outdated the room is. It is nowhere near worth that price. If given a choice, It’s not even worth $200. We paid $1275 for the first night and they took out $1711 for the second night. Immediately we cancelled the second night and asked to be upgraded to a lake view room for just the one night. They made us wait 2 1/2 hours for the new room to be available. It looked the same just a little spacious. The bathroom window does not have blinds so you can be seen in the bathroom. We just had to make a way to cover it when we use the bathroom. The biggest benefit is that lake Louise is just there, which was the whole purpose of our trip. It was nice to have the priority guest discount as well for the canoeing which my family enjoyed. Overall, we would still go back but will definitely wait for a much lower pricing than that we paid for.

A spectacular hotel…very impressed by its updates. We were told there was no lakeview room. However, when we opened the room door, wow! Beautiful lake view…surprised! Great view of sunrise…feel privileged as the hotel guests. In addition, hotel sells tickets to Moraine Lake that is hard to get to. Although we spent almost $1000 for a night, it is worth it. It was a very enjoyable stay!

Very nice and wonderful hotel. Good location for watching Lake Louise. Staffs are very helpful and friendly.

Service ok. Water heater (for bathroom) not working. Shower tap too tight to turn. Food ok. Overall only the location is excellent, the rest doesn’t match 5-Star hotel services.

Terrible food - $50 for a piece of cardboard masquerading as a schnitzel. The antipasto board was chunks of cheddar and something else out of the catering bag, with chopped salami, on a plate. Guys, really?! The leading restaurant there wouldn't survive if the environment was competitive. Service was hit and miss: front desk was great, but in the restaurants it just depended on who you got. Hotel is tired, with small rooms, no aircon or fans, and windows that open just 5cm. My wife posted a disappointed review elsewhere and the hotel replied to put in the public domain that someone would contact her: no one has of course. For this price it needs to be spot on. You can't trade on location forever. Or just maybe you can.

Good and clean

原本是這次行程最期待的一個酒店，距離banff的費爾蒙大概也就1小時車程。環境是很好，很漂亮，酒店的工作人員服務也不錯。衹是合作的坐馬拉雪橇的第三方服務有點拉垮，體驗並不是最好。

房間很大，景色很美，早餐也不錯，服務人員態度很和藹熱情~唯一美中不足的是空調聲音太大了，像拖拉機一樣吵，歡迎小點太齁了，愛甜的娃都吃不下，另外冰場冰面的維護不太行。不過瑕不掩瑜，整體還是很開心的一次旅途。

路易斯城堡本身就是一個歷史博物館，始建於一八八幾年，有很多有趣可以探祕的地方，樓下的精品店也都很有意思。 房間面積較小，但是考慮到歷史因素，還是可以體驗一番的。

訂的湖景雙床大面積的房間，但衞生間狹窄，主要是花灑水量太小，洗澡費時費力，同酒店本身定位及價格極不相符。地下停車場車位不足，地上塵土堆積。住宿客人收$40元/天停車費。窗外湖景一流，房價辣手。早餐自助點餐相結合，選擇多樣。

物有所值，非常好。

名不虛傳，雖然價格昂貴，但是體驗超級棒，我們衹住了一晚，就看到陰天、晚霞、日出和晴空萬理的不同景色，露易絲湖的小氣候使得天氣變化莫測，衹有住在這裏才能領略其多變和美妙的風景。 酒店客人很多，服務卻很周到，大堂各處都有酒店的服務人員解答問題和引導去客房的電梯。 停車方便（收費），有專門的停車樓，退房可以在網上進行，不需要排隊，非常快捷！