Hotel 3 Bintang di Jefferson County

We were a group of 4 in town for a conference. While at breakfast we realized we did not have a black table cloth for our table at the conference so we just asked one of the staff if she thought they had one we could use.- the conference was right next door to hotel. She said she would check with manager. A few moments later, Melody, head of sales, insisted she go and find us one. While we assured her that was not necessary and we would take care of she would not have it. It was like her mission to get this for us. I think she went to 2 stores and then called a friend that had one we could use. She immediately came back to hotel to deliver it to us as we were walking out the door. We were blown away- her response was “we are family here and that’s what we do”. She saw a need and filled it, going well above and beyond her duties. All of the staff are like this. So gracious and kind at all times! I would highly Recommend and will be staying here every year for the conference.

Upon arriving at my room (#442) on the evening of August 20, I was hopeful for a comfortable night's rest. However, within 20 minutes of laying down, I was horrified to discover a significant number of bed bugs crawling onto the pillow and bed. In response to this alarming discovery, I immediately contacted the front desk to report the issue. The attendant who assisted me was courteous and provided me with an alternative room. However, it became evident that the staff were ill-prepared to handle such a situation, as no proper procedure was followed to address the bed bug infestation. This lack of preparedness and knowledge only added to my distress and frustration. The problems did not end there. In the new room (#445), I encountered multiple additional issues that made my stay even more uncomfortable. The toilet in the new room emitted constant noises throughout the night, disrupting my sleep. Furthermore, I was unable to rest until 3am due to the fear of inadvertently carrying bed bugs with me. I spent a significant amount of time cleaning both myself and my belongings to ensure I did not inadvertently transport any pests. Additionally, I noticed a stain on the mattress cover in the new room. While I did not request a replacement mattress cover due to the late hour, it was disappointing to find such an oversight in the cleanliness of the accommodations. Perhaps the most concerning aspect of my experience was witnessing the lack of awareness regarding the bed bug infestation from the housekeeping staff the following morning. I observed two cleaning personnel attending to the infested room as part of their regular routine, seemingly unaware of the situation. This oversight raises serious concerns about the hotel's cleanliness and the training provided to your staff. I sincerely hope that this draws your attention to the urgent need for improved training, procedures, and accountability within your establishment. As a guest, I expected a comfortable and safe environment during my stay, which unfortunately was far from the reality I experienced. Furthermore, I wish to highlight the substantial impact these issues had on my intended business trip. Our company specializes in clothing, and due to the bed bug situation, we were compelled to cancel the entire trip from August 20-24. Given the nature of our business, the potential risk of bringing bed bugs to our clothing warehouse was not acceptable. As a result, we incurred significant financial losses due to flight, accommodation, other expenses, and the wasted time of our team members. This unfortunate sequence of events not only caused financial strain but also disrupted our professional commitments and operations. It is my hope that by addressing these concerns, you will not only enhance the quality of your hotel's services but also acknowledge the tangible business-related setbacks that arose from this situation. I appreciate your attention to this matter and look forward to hearing from yo

Terletak di Louisville (Jeffersontown), Holiday Inn Louisville East - Hurstbourne, an IHG Hotel berada dalam lingkungan 10 minit memandu dari Oxmoor Center (Pusat Beli-belah) dan Mall St. Matthews (Pusat Beli-belah). Hotel ini berada 14.8 km dari Zoo Louisville dan 15 km dari Louisville Mega Cavern (Gua Besar Louisville).Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan pusat kecergasan. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan tempat berkelah.Nikmati masakan Amerika di Winners Circle Restaurant, sebuah restoran yang menampilkan bar/ruang istirahat, atau memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) yang ditawarkan. Sarapan bufet disediakan pada setiap hari dari 6:00 hingga 9:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar keluar ekspres dan surat khabar percuma di lobi. Ada rancangan acara di Louisville? hotel ini mempunyai ruang berukuran 11497 kaki persegi (1068 meter persegi) yang terdiri daripada ruang persidangan dan 12 bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 187 bilik tamu yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh serta telefon dengan panggilan tempatan percuma.

都挺不錯的

I booked though a 3rd party. Unfortunately, the hotel never received it. No worries, as the front desk was accommodating! They gave us a room at a lower price than I booked with the 3rd party! Located across from the Kentucky Fair Grounds, it seemed to be a little sketch. But, wasn’t at all! Great staff, free breakfast (better than most!) and clean rooms! Only issue was the bathroom was in the Queen suite. My wife and I stayed on the pullout and had to tip toe in to the bedroom to use the bathroom, cuz we stayed with family. All in all, great price, location and staff! Close to I-65 too!

We had stayed at another property when passing through Louisville on previous visits but this time we decided to look for something away from the downtown area. Always a fan of Springhill Suites, we picked this in the airport area and were pleased we did. The staff, both evening and morning, was very welcoming and seemed happy we were there. When we asked for restaurant suggestions, we received a full sheet of options. Our room was spacious and clean. The morning breakfast fare was normal for a Springhill Suites, meaning there was plenty to eat and it was good. I woke up early and walked around the area on a pleasant morning, coming away with the feeling the location was a safe one. We will be back.

Great stay! This hotel was classy, and from the look of it, pretty old. As in the building was big and extravagant. I've never stayed at a hotel with 8 floors before! Service was top notch, and the free breakfast buffet was excellent! Also never had a hotel buffet with bacon on the menu! The bed was super comfortable, and the only downside was the Louisville Airport next door. Once I woke up in the middle of the night, those planes kept me up for a while! All in all, a great place, and for only $90 a night, I would recommend this place to anyone wanting to stay at a big, fancy place, but thought they could only do it for hundreds a night in a place like New York.

A stay at FRONTDESK Whiskey Row Lofts Downtown Louisville places you in the heart of Louisville, steps from Whiskey Row and KFC Yum Center. This apartment is 6.1 mi (9.8 km) from Kentucky Exposition Center and 0.6 mi (1 km) from Kentucky International Convention Center. Featured amenities include complimentary wired Internet access and an elevator. Make yourself at home in one of the 20 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Digital television is provided for your entertainment. Conveniences include separate sitting areas and microwaves.

FRONTDESK NuLu Apts Louisville offers accommodation within 1 km of the centre of Louisville, with free WiFi, and a kitchen with a dishwasher, an oven and a microwave. This property offers access to a balcony and free private parking. The apartment has private entrance. At the apartment complex, units are equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. All units are air conditioned and include a seating and/or dining area. All units will provide guests with a toaster. Popular points of interest near the apartment include Louisville Slugger Field, Kentucky International Convention Center and KFC Yum! Center. The nearest airport is Louisville International Airport, 9 km from FRONTDESK NuLu Apts Louisville.

I had a great stay at this Courtyard during a visit to the Louisville area. The staff were great and everything went well during my stay. I stayed in a standard King room which was clean and bright and had a great view of the downtown area. The rooms are a little smaller than what I'm used to but I was only in my room late at night to sleep. The hotel has several amenities for guests to enjoy. it has an ample fitness center, a very welcoming lobby, a bar, a bistro that serves breakfast, coffee, and a limited choice of food for lunch and dinner. Parking is in the hotel and is added to the room charge. The hotel wifi worked well in every area of the hotel including my room, the lobby, the conference rooms and my room. Overall a great stay and not too expensive for a downtown hotel. This hotel is located near many of Louisville's attractions within walking distance. I would stay here again if the room price is reasonable.