Hotel 5 Bintang di Jiangsu, China

The best stay over my entire China itinerary! Very well maintained compound and room. Near to metro station and in fact it's attached to a tourism spot - 盘门. The hotel itself is as good as a tourist spot, no joke!! Very good hospitality, specifically from XingYu and XuHeng. Good spread of breakfast as well! I would come back to SuZhou just to visit this hotel again! I am just out of words how good this stay experience is.

This is the perfect hotel for a weekend getaway in Jinling Hotel Nanjing 新街口. The downtown area on Main Street is a best kept secret and the Jinling Hotel offers everything you need if you don’t feel like venturing out. We were given an upgrade to the executive room and breakfast was served on the 56th floor and we had an amazing time. The atmosphere and service were great. Definitely a must do if you are looking for a good time. The staff at this property are all great! They all go above and beyond to make your stay comfortable especially to Mr. 邢阳, thank you for making our stay a pleasant one.

My third stay at this hotel, but I think it will be my last because on my second and third stays I've experienced progressively worsening bad service from what had been a good experience on my first stay. This time, as with the second stay, staff were unfriendly and unwelcoming (except only for the bellhop, who was very professional). This time, the focus of the check-in staff person was to make a point of highlighting the room rate even though I had already paid, and then when I arrived at my room, the door was open and another staff person was locking the refrigerator even though the room description had included refrigerator and I had wanted to use it. It turned out that this was because the fridge contained minibar items and I would need to pay an exorbitant 500 RMB deposit if I wanted access. This means that the hotel does not trust its guests, behaviour that I might expect in a 2-star hotel, but not one that promotes itself as being 5-star. There had also been no mention of the deposit requirement in the hotel listing information when there should have been because international travellers won’t normally be carrying that amount of RMB cash. So I told them to remove all of the minibar items and take them out of the room so I could use the refrigerator. People weary from long-haul flights just want a friendly, welcoming, and hassle-free hotel experience that allows them to rest and relax, but this no longer happens at this hotel. So, I no longer recommend this hotel, and when I next pass through Nanjing Lukou airport, I'll be trying one of the other airport hotels.

I have to mention that the service department especially Ms Tina is very helpful to accommodate my request at her best. Very professional and understand the guest’s point of view. Room is huge, location is also near to the mall for food and shopping.

The hotel is absolutely amazing. We arrived as two families and our rooms rate was graded to the high quality king-size suit with a nice outdoor terrace. The room had all the necessary equipment and very cozy bathrobes. The design of the room is amazing and very stylish. Special mention to the shower gel, body cream and shampoo which smell amazingly! I would definitely recommend this modern, clean and stylish hotel to my friends. Breakfast had a variety of different dishes as Chinese and European as well. Thanks to the receptionist Jarry for his assistance, he was very nice and polite.

The front desk is quick to check us in when we arrive. We appreciate the handwritten card, complimentary snacks and quick response to our WeChat message! A very high tech robot always delivers our water bottles. The bed, shower and aircon are comfortable. Even though our group consists of adults, we still love the elephant pillow, dinosaur and small tent. Please keep this decoration! The breakfast buffet is impressive, especially the yoghurt, fruits and fried sesame balls. Sadly, the machine cannot make a chocolate drink even though it has the option. We actually wanted to see the solar sticks light up in the Violet Garden at night, but they are dim or not lighting up. It was still an amazing stay, thank you!

The location was excellent, and the open facilities were very good. I understand it's a ”China thing” that prevents outdoor swimming pools from being open to the public other than July - August - but it's ridiculous and one that a 5-star hotel should change. You advertise having an indoor and outdoor pool; however, 85% of the entire year, it is closed.... so how can you say you have an outdoor pool? It's false advertising. It was 32 degrees this weekend and perfect weather for the outdoor pool, but you didn't have it open - thus, I took away two stars on facilities. The service in the restaurant was EXCELLENT on the 45th floor, extremely good and well worth the 5stars; the front desk people also on the 1st floor incredible; however, the service in the (the indoor!!!) swimming pool was extremely average - feeling like being served from student intern vs. any 5star customer service at all. The service in the bar on the 78th floor was highly average. also, for 5star, with us having to ask for drinks and not a single smile when serving the drinks, while the 78th-floor views are breathtaking, the service was let down. Last but not least, our parents-in-law traveled with us and rang the front desk for help with the TV. They rang twice, and they were waiting for someone to help them. I have stayed at Intercontinental Hotels in other locations, and the service is always very good. While some departments at this location were good, they needed to be more balanced by the inconsistency of the other departments.

Persekitaran: Selaras dengan piawaian hotel bertaraf bintang. Semasa percutian, tinggal di Daerah Gulou untuk mengelakkan orang ramai dan melakukan perjalanan dengan mudah. Hotel ini mudah untuk teksi di jalan utama. Terdapat juga tarikan daftar masuk ”Kompleks Bangunan Negara Jalan Yihe” dan ”Kedai Buku Perintis Huaandao” berdekatan, yang dibuka untuk berjalan-jalan di bandar pada bila-bila masa. Perkhidmatan: Sangat bagus 👍 Tiba awal, pengurus RAX menyediakan perkhidmatan butler yang penuh perhatian dan membantu menaik taraf Suite Manyue, yang dua kali ganda saiz bilik yang ditempah, makanan ringan lewat malam, buah-buahan dan penggunaan bar mini secara percuma juga diberikan. Kemudahan: Bukan ***a hiasan yang baru, tetapi praktikal. Bilik itu tenang, lengkap dengan aksesori, susun atur yang munasabah, air panas yang besar untuk mandi, dan lebih baik jika bilik mandi mempunyai kaunter untuk produk mandian peribadi. Katering: Sarapan pagi yang lazat, memenuhi kebanyakan citarasa, dan terdapat juga makanan ringan tempatan. Ruang makan adalah besar, dan meja makan serta kerusi boleh digunakan semasa waktu puncak.

Very good Hotel and excellent location and great service staff. Special mention to Cici and Chloe who are very very helpful. Room does need an upgrade as some of the things are too old. Hotel is close to 20 years old and will undergo renovation but does not affect the staying experience. Will return to stay at hotel next time in October

First and foremost, this one of the most beautiful hotels I have ever visited. Every corner is decorated exquisitely, every detail taken with the utmost care. The location is acceptable, with a shopping mall with some restaurants at a 12 minute walk, where you can also take the metro, which is the recommended way of transport given the traffic in the city. However, if you want to DIDI into places, it is a bit far from major shopping centers and tourist attractions (30-45 minutes depending on traffic). But if you don't mind the brief walk to the metro then this is the perfect choice of beauty, comfort, and service. The rooms are spotlessly clean, great views from the balcony, good breakfast, and excellent service form staff.

The best stay over my entire China itinerary! Very well maintained compound and room. Near to metro station and in fact it's attached to a tourism spot - 盘门. The hotel itself is as good as a tourist spot, no joke!! Very good hospitality, specifically from XingYu and XuHeng. Good spread of breakfast as well! I would come back to SuZhou just to visit this hotel again! I am just out of words how good this stay experience is.

The hotel is absolutely amazing. We arrived as two families and our rooms rate was graded to the high quality king-size suit with a nice outdoor terrace. The room had all the necessary equipment and very cozy bathrobes. The design of the room is amazing and very stylish. Special mention to the shower gel, body cream and shampoo which smell amazingly! I would definitely recommend this modern, clean and stylish hotel to my friends. Breakfast had a variety of different dishes as Chinese and European as well. Thanks to the receptionist Jarry for his assistance, he was very nice and polite.

The front desk is quick to check us in when we arrive. We appreciate the handwritten card, complimentary snacks and quick response to our WeChat message! A very high tech robot always delivers our water bottles. The bed, shower and aircon are comfortable. Even though our group consists of adults, we still love the elephant pillow, dinosaur and small tent. Please keep this decoration! The breakfast buffet is impressive, especially the yoghurt, fruits and fried sesame balls. Sadly, the machine cannot make a chocolate drink even though it has the option. We actually wanted to see the solar sticks light up in the Violet Garden at night, but they are dim or not lighting up. It was still an amazing stay, thank you!

Very good Hotel and excellent location and great service staff. Special mention to Cici and Chloe who are very very helpful. Room does need an upgrade as some of the things are too old. Hotel is close to 20 years old and will undergo renovation but does not affect the staying experience. Will return to stay at hotel next time in October

First and foremost, this one of the most beautiful hotels I have ever visited. Every corner is decorated exquisitely, every detail taken with the utmost care. The location is acceptable, with a shopping mall with some restaurants at a 12 minute walk, where you can also take the metro, which is the recommended way of transport given the traffic in the city. However, if you want to DIDI into places, it is a bit far from major shopping centers and tourist attractions (30-45 minutes depending on traffic). But if you don't mind the brief walk to the metro then this is the perfect choice of beauty, comfort, and service. The rooms are spotlessly clean, great views from the balcony, good breakfast, and excellent service form staff.

This is a very nice hotel located in the old city of Suzhou. Service was excellent. We had dinner at the restaurant which was very tasteful. Breakfast buffet was a very good selection of both Chinese and western varieties. The rooms are super comfortable with a balcony. The hotel is equipped with a good sized gym, even with a Pilates reformer. The pool would have been tranquil if not for the life-guard, apparently also doubling duty as a swimming coach, giving loud instructions to two swimmers.

This hotel most certainly did not disappoint, the stay was extremely pleasant and the views were spectacular. The hotel staff were fantastic and their efforts did not go unnoticed. Kyle, for example was professional during the check in process and patiently answered questions. I initially booked the ‘King Premium Jinji Lake View’ room, however, he kindly upgraded my room for free so that I could have a better view of both Jinji lake and the city, which was stunning. The housekeeper was attentive and did an excellent job in maintaining the cleanliness of the room. The room service team were also accommodating of special requests to meet my dietary needs. Although there was some minor dissatisfaction with temperature of food being served, what stood out to me was their receptiveness of feedback and how they provided instant solutions. Overall, the staff working here demonstrated utmost professionalism and are an asset to the hotel.

Check-in was efficient. Our room was clean, the bed was comfortable, and the shower was excellent. Moreover, we had a good selection of English language television channels to watch. Access to public transport is easy, as the subway station is very close, and there are share bicycles in the vicinity. My only complaint about the hotel was the duvet. Despite the air conditioning, it felt too hot with the duvet on. Staff should have put on summer duvets. Over all, however, we had a very good experience and recommend the Hilton.

Good location with a nice and modern shopping mall just a traffic light away. Checkin staff did not seem to be very well trained, however polite. Added breakfast for one day but only registered 1 guest despite 2 guests stayed in the room. When we asked advise at concierge if there was any shops selling photography items, reply was “ sorry I’m not local”… Would like to express our gratitude to concierge staff Peter Zhang and room attendant Li Lingyu. Peter always has a genuine smile on his face and helped with our parcel delivery reached destination smoothly. Ms Li is kind and considerate, noted we like to drink coffee, made effort to place a Nespresso coffee machine in the room. Lastly, we’d like to appreciate hotel management for making my husband’s birthday even more special by presenting a cake and a card in the room. Would consider to stay again if we go back to Suzhou.

We have had a great time stayed at the Nikko hotel. The staff is friendly and courteous and the level of service is great. Particularly the lady at the front desk,( I completely forgot to obtain her name) who is so kind at explaining our needs to the cab driver and even asking the driver to contact the hotel should we face any difficulties in making payment through WeChat. What a kind and thoughtful gesture by her. Thank you.

This is the perfect hotel for a weekend getaway in Jinling Hotel Nanjing 新街口. The downtown area on Main Street is a best kept secret and the Jinling Hotel offers everything you need if you don’t feel like venturing out. We were given an upgrade to the executive room and breakfast was served on the 56th floor and we had an amazing time. The atmosphere and service were great. Definitely a must do if you are looking for a good time. The staff at this property are all great! They all go above and beyond to make your stay comfortable especially to Mr. 邢阳, thank you for making our stay a pleasant one.

My third stay at this hotel, but I think it will be my last because on my second and third stays I've experienced progressively worsening bad service from what had been a good experience on my first stay. This time, as with the second stay, staff were unfriendly and unwelcoming (except only for the bellhop, who was very professional). This time, the focus of the check-in staff person was to make a point of highlighting the room rate even though I had already paid, and then when I arrived at my room, the door was open and another staff person was locking the refrigerator even though the room description had included refrigerator and I had wanted to use it. It turned out that this was because the fridge contained minibar items and I would need to pay an exorbitant 500 RMB deposit if I wanted access. This means that the hotel does not trust its guests, behaviour that I might expect in a 2-star hotel, but not one that promotes itself as being 5-star. There had also been no mention of the deposit requirement in the hotel listing information when there should have been because international travellers won’t normally be carrying that amount of RMB cash. So I told them to remove all of the minibar items and take them out of the room so I could use the refrigerator. People weary from long-haul flights just want a friendly, welcoming, and hassle-free hotel experience that allows them to rest and relax, but this no longer happens at this hotel. So, I no longer recommend this hotel, and when I next pass through Nanjing Lukou airport, I'll be trying one of the other airport hotels.

I have to mention that the service department especially Ms Tina is very helpful to accommodate my request at her best. Very professional and understand the guest’s point of view. Room is huge, location is also near to the mall for food and shopping.

The location was excellent, and the open facilities were very good. I understand it's a ”China thing” that prevents outdoor swimming pools from being open to the public other than July - August - but it's ridiculous and one that a 5-star hotel should change. You advertise having an indoor and outdoor pool; however, 85% of the entire year, it is closed.... so how can you say you have an outdoor pool? It's false advertising. It was 32 degrees this weekend and perfect weather for the outdoor pool, but you didn't have it open - thus, I took away two stars on facilities. The service in the restaurant was EXCELLENT on the 45th floor, extremely good and well worth the 5stars; the front desk people also on the 1st floor incredible; however, the service in the (the indoor!!!) swimming pool was extremely average - feeling like being served from student intern vs. any 5star customer service at all. The service in the bar on the 78th floor was highly average. also, for 5star, with us having to ask for drinks and not a single smile when serving the drinks, while the 78th-floor views are breathtaking, the service was let down. Last but not least, our parents-in-law traveled with us and rang the front desk for help with the TV. They rang twice, and they were waiting for someone to help them. I have stayed at Intercontinental Hotels in other locations, and the service is always very good. While some departments at this location were good, they needed to be more balanced by the inconsistency of the other departments.

Persekitaran: Selaras dengan piawaian hotel bertaraf bintang. Semasa percutian, tinggal di Daerah Gulou untuk mengelakkan orang ramai dan melakukan perjalanan dengan mudah. Hotel ini mudah untuk teksi di jalan utama. Terdapat juga tarikan daftar masuk ”Kompleks Bangunan Negara Jalan Yihe” dan ”Kedai Buku Perintis Huaandao” berdekatan, yang dibuka untuk berjalan-jalan di bandar pada bila-bila masa. Perkhidmatan: Sangat bagus 👍 Tiba awal, pengurus RAX menyediakan perkhidmatan butler yang penuh perhatian dan membantu menaik taraf Suite Manyue, yang dua kali ganda saiz bilik yang ditempah, makanan ringan lewat malam, buah-buahan dan penggunaan bar mini secara percuma juga diberikan. Kemudahan: Bukan ***a hiasan yang baru, tetapi praktikal. Bilik itu tenang, lengkap dengan aksesori, susun atur yang munasabah, air panas yang besar untuk mandi, dan lebih baik jika bilik mandi mempunyai kaunter untuk produk mandian peribadi. Katering: Sarapan pagi yang lazat, memenuhi kebanyakan citarasa, dan terdapat juga makanan ringan tempatan. Ruang makan adalah besar, dan meja makan serta kerusi boleh digunakan semasa waktu puncak.

This hotel’s location is really good. It is located right next to a major shopping mall with lots of good restaurants and stores. It’s located within walking distance from Xuanwu Gate 玄武门 and Xuanwu Lake 玄武湖. It’s right next to a subway that provides easy access to other parts of Nanjing like the Nanjing Museum 南京博物院 or the Confucian Temple area 夫子庙. The rooms were clean and everything in it felt high quality. The view of Nanjing from my room was beautiful. Although the hotel staff are very friendly, I marked the service and amenities as 4/5 for a few reasons. First, laundry is relatively expensive whereas at Atour 亚朵 it’s free. If i remember correctly, they wanted me to pay 35 or so rmb per article of clothing. Secondly, the hotel allows delivery of takeout but they do not send it to your room like they do at Atour 亚朵. You have to go to the lobby and pick it up yourself. These are the only two things that stop me from giving all 5/5s. Other than that, I loved this hotel especially for its location and comfortable rooms. If you dont care about doing laundry or having takeout ordered directly to your room, then those two criticisms are relatively minor things. I really enjoyed my stay at this hotel regardless.

The hotel is walking distance to everything downtown-malls, the confucious temple, etc. got two rooms for my family and both were nice and provided with toiletries.We will come again!

Our stay at The Central Hotel was absolutely fantastic! From the moment we arrived, the staff made us feel so welcome and took care of every detail. The room was spacious, with two generously sized single beds that were perfect for a restful night’s sleep. The location couldn’t have been better—just steps from the famous DeJi Plaza and a subway entrance, making it super convenient to explore the city. We especially appreciated the thoughtful extras like complimentary water, robes, slippers, and the delightful surprise of glutinous rice balls (a special treat from Jiang Wei) for my daughter, who has quite the sweet tooth! The breakfast buffet was incredible, offering an overwhelming selection of delicious dishes, far more than we could try in one sitting. The on-site restaurants were exceptional, even better than some of the more expensive dining options we’ve tried in Nanjing. We can’t wait to return and would highly recommend this hotel to anyone visiting Nanjing!

Awesome location and extraordinary services!! Especially when we need to change the room from our first booking to second booking (with different family members so we have 3 different bookings), REN JUN DANIEL provided extraordinary services!! This hotel is the first Hilton (changed to Grand Metro now) in Nanjing, 10 minute from Zhong Shan Landmarks, close to every where. Although not brand new, but the services and location make up every thing. Buffet breakfast has all kinds of different style gourmet, and changing every day. Beautiful view from the window!

Great view from the room (28th F). Very satisfied with the stay. The staff was friendly and welcoming. An only complaint would be the dinner menu a la carte which was disappointing.

I expect a bit more from hotel Nikko. I have stayed in different Nikko hotels pre-covid but the experience this time is disapponting. .I stayed in a number of hotel for my3-week HSR touring, ranging from the top end (shangri la) to small local hotel. I ranked Nikko at the bottom. Well the small local hotels improved a lot but Nikko sliding back.

Great place. Clean, and everything is great. One thing, free transfer can be ordered only by the phone. Please add email or other option, our flight was abroad so we can’t arrange transport before and walk to the hotel from airport. But it was hear.

The location was ideal, you are very high up and away from the noise but in the center of the city right above the malls and shopping. Was easy to navigate, super clean and the staff were helpful. The staff spoke English for all my international travelers. I recommend getting the breakfast it was buffet style and sooo good.

I had a great stay here. Very nice hotel. Easy to find. Great breakfast. Great service. Excellent room. I Loved the room and the bathtub especially. The tv had a great mix of foreign and Chinese shows. The shower was amazing as well. Tons of good places nearby to order from as well. Stellar for the money.

This is the 4th time we stay in this hotel, will choose to stay there again when we need to visit Wuxi again. Needless to say to say, it’s located just right at the high speed rail and metro, and many food options in the station. The new and big shopping mall right beside should be ready by now, but we did not go to the mall, so we are not exactly sure. Our colleague said that there’s also a f&b street with drinking pubs just 5 minutes walk away. But do ask for directions if you are interested. This time, the hotel was really nice to upgrade us to the suite rooms, despite us only booking the standard rooms. The room has very big and nice bathroom, wardrobe, with separate bedroom and living room space. Definitely highly recommended.

Old oriental style hotel witha rich history. Look majestic and grand on the outside. (Interior of hotel in many nooks n corners are poorly maintained) Room service is superb. Super comfortable n firm bed. Located right within 太湖 (taihu lake) so you can jog/walk around the beautiful lake and giant ferris wheel in the morning and take in the fresh air. With outdoor pool n gym. Hotel food is mainly big fancy chinese restaurants n buffet. No casual dining . No western selection except the high tea cafe which serves some sandwiches and pasta. Hotel can organise ferry trip to turtlehead island

My family and I recently spent one night at the Hualuxe Wuxi Taihu Hotel and had a wonderful experience all round. The reception upon check in was so warm and welcoming and two of the staff spoke perfect English, making the process of checking in seamless. Even if language had been a barrier, the professionalism shown by the reception staff would have made it painless! We enjoyed leisurely drinks in the lobby after check-in where we were, once again, received with warmth and efficiency. At breakfast, which had a good selection of both local and foreign options, every single staff member greeted us with smiles and willingness to serve. We were certainly impressed by the professionalism demonstrated by all staff we encountered and were happy we had chosen the Hualuxe Wuxi Taihu Hotel as our destination. We will definitely be staying at this hotel again!

I had a very good experience during my stay . Excellent location, right next to Sanyang metro station, spotless room and spectacular views right from the room. The room is a full service apartment with all facilities. The washing machine is very useful. Staff are very professional and friendly. Special thanks to Karen, Amber,Mr Zhu and Grace for their excellent service. Will definitely stay again

We have stayed before in other Intercontinental in China but the one in Wuxi was amazing I travel for business in China and staying at a good hotel is important to have a good rest after a hard working day. Our house keeper Alli Dai.did and awsome job and made pur days pleasant.

We received a complimentary upgrade, as we had not yet received our purchased tickets to Nianhua Wan due to not having the China identity (as informed by trip agent & hotel). The breakfast provided was satisfying, offering a good start to our day. Despite the hotel's older appearance, it is well-maintained, ensuring a comfortable and enjoyable stay. Overall, we were pleased with our experience and appreciated the hotel's efforts to accommodate us.