Hotel 5-Star di Jiangsu, China

We had a perfect stay at Pan Pacific Suzhou! The suite was incredibly spacious and comfortable, consisting of two connected rooms. One room featured a king-size bed, a large living room, and a luxurious bathroom with a huge bathtub. The second room had two single beds, which was perfect for our two adult children. The layout was very thoughtful, with two separate bathrooms and toilets, plus an additional guest toilet in the living room. With four of us staying together, we never had to wait for the bathroom — a huge convenience! The hotel grounds are absolutely stunning, featuring beautiful gardens, traditional architecture, and a pagoda, making it feel like a scenic attraction in itself. As a special bonus, the hotel provided a complimentary 60-minute Hanfu experience, allowing us to take wonderful photos around the property. Honestly, the hotel is so beautiful that you could easily spend a day exploring the grounds without leaving. Another thoughtful touch was that each room was provided with an entire carton of bottled mineral water, which was greatly appreciated. Overall, an exceptional stay with spacious accommodations, beautiful surroundings, and excellent hospitality. We would definitely stay here again when visiting Suzhou!

Hello, this is a wonderful hotel in the very heart of Nanjing. If you want to take a walk in the city center and have an amazing view of Nanjing, this is the place for you! The staff is fantastic, everyone is very welcoming and polite. Special thanks to a wonderful girl, Cora, who was extremely kind to us and will gladly answer your questions and help if you need it. Thank you all so much. This is the kind of hotel they say doesn't just sell you a room, but sells you memories. P.S. Since it was my husband's birthday, they upgraded our room and gave us a very nice cake! Thank you all again

If you visit Yangzhou, this is the only hotel I recommend anyone to stay at. It has the gorgeous Chinese garden that spreads out for miles. I stayed in building 3 (the only building offered on the internet when I booked). The hotel is connected (walk over the bridge) to the Slender Lake. Staff were very courteous and helpful. My room was tidied up everyday. Breakfast was not include in the room rate but there is a Starbuck nearby where I had my morning coffee and pastry. The room has a balcony, overlooking some trees and other building. Most of the restaurants/eateries were closed (probably due to low season). However, there are a lot of local restaurants in the old town area and Guan Dong Street; it costs about 10 Yuans to take a taxi to get there.

Overall it was ok , We liked the room’s location and that they had a telescope that my kid enjoyed using , bathroom was big enough . On the other hand the room was very old , worn down and had some stuffiness in the air . I asked the next day to have an air filter installed but it wasn’t when we came back. The room gets really hot even with the AC on ( we are visit h in February so it’s cold outside ) I felt a bit disappointed on the quality of the rooms and facilities for the price . Breakfast was also Ok , variety of Asian and western but things will finish fast and won’t be filled as soon as they are finished . I booked Shanghai-La cause I had great experience in their branches in other countries . I understand it’s an old hotel but I was not happy with the quality price ration wasn’t as expected . Front desk were friendly but took them a while to find our reservation even after I showed them the booking number. We were offered drinks and basket of fruits for the two days we stayed here and I found it kind and a good service . I have few other remarks but don’t need to write them all . It’s a good hotel but not for the price tag .

Very good hotel. We would rate 98 out of 100. Great location (photo 1). Located on top of subway line 1 and line 2. Restaurants, upscale shopping malls and hundreds of local shop line the neighborhood streets. Soft but firm mattress, down pillows, down comfortable feels like sleeping on air in the clouds. Bathroom shower has strong water flow with unlimited hot water. The soaking tub was a real bonus. Safe, quiet & clean neighborhood. No sign of crime, gang tags, homelessness, drug ******* which is throughout Europe and the western hemisphere. Great price. Fast check in and out. Only problems, TV had only CNN for western news, (which is useless) and the sound was so low we could not hear it. Which is the only ways to watch CNN, but we could not hear HBO. The shower had tiles with soap scum (photo 2). We travel the world, and really enjoyed this hotel. We will stay here again in our future trips to Jiang Shu

I lost my way to the hotel and hotel security guard came to fetch me n help me with my baggage. Customer service brot my baggage to my room when my room is ready. Im staying on the 50th level. View is stunning. Train stn is 5mins walk thru the mall. Do note that if u are taking train b4 the mall open, u have to go to exit 14 (with escalator). I will definately stay here again if i ever come wuxi again.

Wow! What an incredible place the structure & location really sells it! The staff & what they offer within is so pleasant, The room was comfortable & a rather nice bathroom! Definitely check out the bar with the pianist he was great! Breakfast was absolutely a must! Offered everything you could want! Maybe the coffee machine could be updated but other than that amazing!

The hotel reception staff were courteous and excellent in providing guidance. Strategically located, within walking distance to Pingjiang Road streets, Humble Administrator's Garden, Llion groves garden and Suzhou museum. The hotel restaurant food for breakfast and lunch were delicious. There were many eateries within the vicinity of the hotel. I would hesitate to book this hotel in next in my visit. Lastly.we wish to thanks the hotel management in upgraded my double bedroom to suite.

I stayed at this hotel for my birthday and had such a great experience. They upgraded me to a suite, which was clean, beautiful and incredibly spacious. When I arrived, they had a thoughtful birthday setup waiting for me, complete with a cake and a sweet “Happy Birthday” display, which I truly appreciated. They also gave me lovely souvenirs from the city, which was such a nice touch. The staff were warm, helpful and always ready to assist. Breakfast was included and offered a good variety of Western options. The view from the room was amazing and made the stay even more special. The location is also very convenient, right next to a plaza with plenty of food options to choose from. I would absolutely stay here again.

I had a great stay overall; the hotel is very spacious, and the rooms are consistently nice and clean. The front desk staff were particularly friendly and helpful throughout my visit. However, my experience was soured by a bad encounter at the breakfast buffet. I asked a staff member if a dumpling dish contained meat, and despite his assurances that it was only vegetable, it contained meat and triggered an allergic reaction. While the property is lovely, this lack of food safety was a serious issue for me.