Hotel 5-Bintang di Jiangsu, China

Arrived past 2pm the rooms were not ready. So we went for lunch at the hotel noddle place. After lunch, past 3 pm only one room was ready. The room I had was suppose to be non smoking but someone smoked in the room and it lingered in the bed; pillow etc. we couldn’t change it as hotel was fully booked. So I had to suck it up. Maybe the hotel should impose a cleaning and deodorizer fee as a penalty or as a deterrent for people who smoke in a non-smoking rooms. The room heating didn’t keep the room warm. The explanation was the insulation is poor and they gave me a portable heater. The other room had carpet ( mine has floor cold floorboards) and there were no cigarette stench and it was warm. So my advise is to get a room with carpet. Breakfast room was lovely, the breakfast was okay, however you won’t get any staff attention. The saving grace was the Panmen Garden which you should visit both day and night. It was great because it’s not busy as everyone else goes to the Humble administrator garden. So there are ample photo opportunities without swarms of tourist. However the promised Panmen scenic area tour with the hotel is no longer available. The hotel should not list it as an experience you can have when you book and room. Overall it’s a beautiful hotel with unique character due to it history and many dignitaries stay here. Being attached to Panmen garden was a plus. You will need to take a DiDi for Suzhou other attractions. Free Hanfu experience was good as my daughter got to utilized it. We also dined at the 4th floor Italian restaurant which serves very good Italian food. Hotel staff are helpful. Wi-Fi is non existent due to full capacity of the hotel and the bandwidth is just insufficient to support the load and it also depends where your room is situated.

Very convenient hotel within walking distance, exactly between Terminal 2 and Terminal 1, excellent service and very spacious room. Highly recommended.

This is the perfect hotel for a weekend getaway in Jinling Hotel Nanjing 新街口. The downtown area on Main Street is a best kept secret and the Jinling Hotel offers everything you need if you don’t feel like venturing out. We were given an upgrade to the executive room and breakfast was served on the 56th floor and we had an amazing time. The atmosphere and service were great. Definitely a must do if you are looking for a good time. The staff at this property are all great! They all go above and beyond to make your stay comfortable especially to Mr. 邢阳, thank you for making our stay a pleasant one.

We stayed three nights here and everything was perfect .the hotel though old was well maintened.Tue Chinese restaurant is a must eat ,service and staff and food fabulous! But book early very popular .breakfast could be abit crazy when pack and they seemed to be short of staff.special kudos go out to the uncle who despite being a cleaner helped to set tables and stood in to serve. Also to concierge staff Devin li and the rest of the boys who were helpful in giving ideas on attractions .

A beautiful hotel, modern and stylish with lovely gardens and surroundings, worthy of IG photos. The hotel gave me a free upgrade, an executive suite with a private garden!! I was so surprised with the garden, such a delightful space with seating. Bed was very comfortable, free mini bar on the first day, and a stylish bathroom with bath tub. Breakfast was sufficient. The front desk staff spoke English and were very helpful in booking my boat trip, also thanks to Peter who was very courteous. Location is excellent, metro is a few metres away, and there is a new shopping village with some lovely western restaurants plus lots of stylish bars. The gardens are also nearby. Highly recommend this hotel.

Love the apartment - super new and spacious. We were upgraded to a 2 bedroom apartment overlooking the main road. The apartment was very neat and clean. There was an inbuilt washer dryer unit which made it super convenient for us as a travelling family. Staff members were especially friendly and helpful, special kudos to Jessica and 美玲 who made sure our check-in and check-out processes were smooth and fast. Would expect this place to be even more popular, and bustling in time to come when the commercial areas around are in operation.

The location was excellent, and the open facilities were very good. I understand it's a ”China thing” that prevents outdoor swimming pools from being open to the public other than July - August - but it's ridiculous and one that a 5-star hotel should change. You advertise having an indoor and outdoor pool; however, 85% of the entire year, it is closed.... so how can you say you have an outdoor pool? It's false advertising. It was 32 degrees this weekend and perfect weather for the outdoor pool, but you didn't have it open - thus, I took away two stars on facilities. The service in the restaurant was EXCELLENT on the 45th floor, extremely good and well worth the 5stars; the front desk people also on the 1st floor incredible; however, the service in the (the indoor!!!) swimming pool was extremely average - feeling like being served from student intern vs. any 5star customer service at all. The service in the bar on the 78th floor was highly average. also, for 5star, with us having to ask for drinks and not a single smile when serving the drinks, while the 78th-floor views are breathtaking, the service was let down. Last but not least, our parents-in-law traveled with us and rang the front desk for help with the TV. They rang twice, and they were waiting for someone to help them. I have stayed at Intercontinental Hotels in other locations, and the service is always very good. While some departments at this location were good, they needed to be more balanced by the inconsistency of the other departments.

Persekitaran: Selaras dengan piawaian hotel bertaraf bintang. Semasa percutian, tinggal di Daerah Gulou untuk mengelakkan orang ramai dan melakukan perjalanan dengan mudah. Hotel ini mudah untuk teksi di jalan utama. Terdapat juga tarikan daftar masuk ”Kompleks Bangunan Negara Jalan Yihe” dan ”Kedai Buku Perintis Huaandao” berdekatan, yang dibuka untuk berjalan-jalan di bandar pada bila-bila masa. Perkhidmatan: Sangat bagus 👍 Tiba awal, pengurus RAX menyediakan perkhidmatan butler yang penuh perhatian dan membantu menaik taraf Suite Manyue, yang dua kali ganda saiz bilik yang ditempah, makanan ringan lewat malam, buah-buahan dan penggunaan bar mini secara percuma juga diberikan. Kemudahan: Bukan ***a hiasan yang baru, tetapi praktikal. Bilik itu tenang, lengkap dengan aksesori, susun atur yang munasabah, air panas yang besar untuk mandi, dan lebih baik jika bilik mandi mempunyai kaunter untuk produk mandian peribadi. Katering: Sarapan pagi yang lazat, memenuhi kebanyakan citarasa, dan terdapat juga makanan ringan tempatan. Ruang makan adalah besar, dan meja makan serta kerusi boleh digunakan semasa waktu puncak.

Ia adalah pengalaman menginap yang menakjubkan di hotel Suzhou Wugong Royal. Walaupun cuaca panas melampau di Suzhou pada masa itu, saya boleh mendapatkan akses ke hotel dengan mudah berkat pengangkutan awam yang berdekatan dan begitu mudah untuk mendapatkan makanan dan makanan ringan dari kedai dan restoran betul-betul di seberang hotel. Kemudahan dan perkhidmatan yang sangat baik, sangat disyorkan untuk mereka yang ingin menikmati penginapan penyembuhan di Suzhou, China!

Amazing staff, special thanks to the hospitality team / reception team, my family and my Irish in-laws family all had a great time staying there. Would definitely recommend

Arrived past 2pm the rooms were not ready. So we went for lunch at the hotel noddle place. After lunch, past 3 pm only one room was ready. The room I had was suppose to be non smoking but someone smoked in the room and it lingered in the bed; pillow etc. we couldn’t change it as hotel was fully booked. So I had to suck it up. Maybe the hotel should impose a cleaning and deodorizer fee as a penalty or as a deterrent for people who smoke in a non-smoking rooms. The room heating didn’t keep the room warm. The explanation was the insulation is poor and they gave me a portable heater. The other room had carpet ( mine has floor cold floorboards) and there were no cigarette stench and it was warm. So my advise is to get a room with carpet. Breakfast room was lovely, the breakfast was okay, however you won’t get any staff attention. The saving grace was the Panmen Garden which you should visit both day and night. It was great because it’s not busy as everyone else goes to the Humble administrator garden. So there are ample photo opportunities without swarms of tourist. However the promised Panmen scenic area tour with the hotel is no longer available. The hotel should not list it as an experience you can have when you book and room. Overall it’s a beautiful hotel with unique character due to it history and many dignitaries stay here. Being attached to Panmen garden was a plus. You will need to take a DiDi for Suzhou other attractions. Free Hanfu experience was good as my daughter got to utilized it. We also dined at the 4th floor Italian restaurant which serves very good Italian food. Hotel staff are helpful. Wi-Fi is non existent due to full capacity of the hotel and the bandwidth is just insufficient to support the load and it also depends where your room is situated.

A beautiful hotel, modern and stylish with lovely gardens and surroundings, worthy of IG photos. The hotel gave me a free upgrade, an executive suite with a private garden!! I was so surprised with the garden, such a delightful space with seating. Bed was very comfortable, free mini bar on the first day, and a stylish bathroom with bath tub. Breakfast was sufficient. The front desk staff spoke English and were very helpful in booking my boat trip, also thanks to Peter who was very courteous. Location is excellent, metro is a few metres away, and there is a new shopping village with some lovely western restaurants plus lots of stylish bars. The gardens are also nearby. Highly recommend this hotel.

Love the apartment - super new and spacious. We were upgraded to a 2 bedroom apartment overlooking the main road. The apartment was very neat and clean. There was an inbuilt washer dryer unit which made it super convenient for us as a travelling family. Staff members were especially friendly and helpful, special kudos to Jessica and 美玲 who made sure our check-in and check-out processes were smooth and fast. Would expect this place to be even more popular, and bustling in time to come when the commercial areas around are in operation.

Ia adalah pengalaman menginap yang menakjubkan di hotel Suzhou Wugong Royal. Walaupun cuaca panas melampau di Suzhou pada masa itu, saya boleh mendapatkan akses ke hotel dengan mudah berkat pengangkutan awam yang berdekatan dan begitu mudah untuk mendapatkan makanan dan makanan ringan dari kedai dan restoran betul-betul di seberang hotel. Kemudahan dan perkhidmatan yang sangat baik, sangat disyorkan untuk mereka yang ingin menikmati penginapan penyembuhan di Suzhou, China!

Amazing staff, special thanks to the hospitality team / reception team, my family and my Irish in-laws family all had a great time staying there. Would definitely recommend

The front desk experience at the Corwn plaza was excellent. They were very thorough at check in and when Carrie could not answer our questions in English, another person was there almost immediately to attend to our needs. Everyone was very friendly. The women's locker room at the indoor pool was very disappointing. The sauna was not hot and no amount of water on the stove would heat up the room. The locker room also had a VERY unpleasant smell. There is no hot tub and no steam room which was also disappointing. Nevertheless, the bathtub in the room served up a most wonderful bath.

It was a perfect trip. The hotel’s location is excellent, and the building’s design is both modern and luxurious. What stood out the most, was the hospitality of the staff. Everyone was incredibly friendly and provided impeccable service. In particular, Rachel took great care of us throughout our stay with her thoughtful attention to detail. If I ever visit Suzhou again, I will definitely stay at this hotel without hesitation.

We have had a great time stayed at the Nikko hotel. The staff is friendly and courteous and the level of service is great. Particularly the lady at the front desk,( I completely forgot to obtain her name) who is so kind at explaining our needs to the cab driver and even asking the driver to contact the hotel should we face any difficulties in making payment through WeChat. What a kind and thoughtful gesture by her. Thank you.

This hotel most certainly did not disappoint, the stay was extremely pleasant and the views were spectacular. The hotel staff were fantastic and their efforts did not go unnoticed. Kyle, for example was professional during the check in process and patiently answered questions. I initially booked the ‘King Premium Jinji Lake View’ room, however, he kindly upgraded my room for free so that I could have a better view of both Jinji lake and the city, which was stunning. The housekeeper was attentive and did an excellent job in maintaining the cleanliness of the room. The room service team were also accommodating of special requests to meet my dietary needs. Although there was some minor dissatisfaction with temperature of food being served, what stood out to me was their receptiveness of feedback and how they provided instant solutions. Overall, the staff working here demonstrated utmost professionalism and are an asset to the hotel.

Good location with a nice and modern shopping mall just a traffic light away. Checkin staff did not seem to be very well trained, however polite. Added breakfast for one day but only registered 1 guest despite 2 guests stayed in the room. When we asked advise at concierge if there was any shops selling photography items, reply was “ sorry I’m not local”… Would like to express our gratitude to concierge staff Peter Zhang and room attendant Li Lingyu. Peter always has a genuine smile on his face and helped with our parcel delivery reached destination smoothly. Ms Li is kind and considerate, noted we like to drink coffee, made effort to place a Nespresso coffee machine in the room. Lastly, we’d like to appreciate hotel management for making my husband’s birthday even more special by presenting a cake and a card in the room. Would consider to stay again if we go back to Suzhou.

Very convenient hotel within walking distance, exactly between Terminal 2 and Terminal 1, excellent service and very spacious room. Highly recommended.

This is the perfect hotel for a weekend getaway in Jinling Hotel Nanjing 新街口. The downtown area on Main Street is a best kept secret and the Jinling Hotel offers everything you need if you don’t feel like venturing out. We were given an upgrade to the executive room and breakfast was served on the 56th floor and we had an amazing time. The atmosphere and service were great. Definitely a must do if you are looking for a good time. The staff at this property are all great! They all go above and beyond to make your stay comfortable especially to Mr. 邢阳, thank you for making our stay a pleasant one.

We stayed three nights here and everything was perfect .the hotel though old was well maintened.Tue Chinese restaurant is a must eat ,service and staff and food fabulous! But book early very popular .breakfast could be abit crazy when pack and they seemed to be short of staff.special kudos go out to the uncle who despite being a cleaner helped to set tables and stood in to serve. Also to concierge staff Devin li and the rest of the boys who were helpful in giving ideas on attractions .

The location was excellent, and the open facilities were very good. I understand it's a ”China thing” that prevents outdoor swimming pools from being open to the public other than July - August - but it's ridiculous and one that a 5-star hotel should change. You advertise having an indoor and outdoor pool; however, 85% of the entire year, it is closed.... so how can you say you have an outdoor pool? It's false advertising. It was 32 degrees this weekend and perfect weather for the outdoor pool, but you didn't have it open - thus, I took away two stars on facilities. The service in the restaurant was EXCELLENT on the 45th floor, extremely good and well worth the 5stars; the front desk people also on the 1st floor incredible; however, the service in the (the indoor!!!) swimming pool was extremely average - feeling like being served from student intern vs. any 5star customer service at all. The service in the bar on the 78th floor was highly average. also, for 5star, with us having to ask for drinks and not a single smile when serving the drinks, while the 78th-floor views are breathtaking, the service was let down. Last but not least, our parents-in-law traveled with us and rang the front desk for help with the TV. They rang twice, and they were waiting for someone to help them. I have stayed at Intercontinental Hotels in other locations, and the service is always very good. While some departments at this location were good, they needed to be more balanced by the inconsistency of the other departments.

Persekitaran: Selaras dengan piawaian hotel bertaraf bintang. Semasa percutian, tinggal di Daerah Gulou untuk mengelakkan orang ramai dan melakukan perjalanan dengan mudah. Hotel ini mudah untuk teksi di jalan utama. Terdapat juga tarikan daftar masuk ”Kompleks Bangunan Negara Jalan Yihe” dan ”Kedai Buku Perintis Huaandao” berdekatan, yang dibuka untuk berjalan-jalan di bandar pada bila-bila masa. Perkhidmatan: Sangat bagus 👍 Tiba awal, pengurus RAX menyediakan perkhidmatan butler yang penuh perhatian dan membantu menaik taraf Suite Manyue, yang dua kali ganda saiz bilik yang ditempah, makanan ringan lewat malam, buah-buahan dan penggunaan bar mini secara percuma juga diberikan. Kemudahan: Bukan ***a hiasan yang baru, tetapi praktikal. Bilik itu tenang, lengkap dengan aksesori, susun atur yang munasabah, air panas yang besar untuk mandi, dan lebih baik jika bilik mandi mempunyai kaunter untuk produk mandian peribadi. Katering: Sarapan pagi yang lazat, memenuhi kebanyakan citarasa, dan terdapat juga makanan ringan tempatan. Ruang makan adalah besar, dan meja makan serta kerusi boleh digunakan semasa waktu puncak.

The location is great, inside a mall and within walking distance to the Fuzimiao pedestrian street. The breakfast buffet is rich and good. The rooms however, are nothing special, on the cheap side, with a bit of a bad smell. Was expecting more for that price, although you mostly pay for the location.

We enjoyed our stay in this nice hotel. Great location, good size clean room with good view to the lake.

Awesome location and extraordinary services!! Especially when we need to change the room from our first booking to second booking (with different family members so we have 3 different bookings), REN JUN DANIEL provided extraordinary services!! This hotel is the first Hilton (changed to Grand Metro now) in Nanjing, 10 minute from Zhong Shan Landmarks, close to every where. Although not brand new, but the services and location make up every thing. Buffet breakfast has all kinds of different style gourmet, and changing every day. Beautiful view from the window!

Our stay at The Central Hotel was absolutely fantastic! From the moment we arrived, the staff made us feel so welcome and took care of every detail. The room was spacious, with two generously sized single beds that were perfect for a restful night’s sleep. The location couldn’t have been better—just steps from the famous DeJi Plaza and a subway entrance, making it super convenient to explore the city. We especially appreciated the thoughtful extras like complimentary water, robes, slippers, and the delightful surprise of glutinous rice balls (a special treat from Jiang Wei) for my daughter, who has quite the sweet tooth! The breakfast buffet was incredible, offering an overwhelming selection of delicious dishes, far more than we could try in one sitting. The on-site restaurants were exceptional, even better than some of the more expensive dining options we’ve tried in Nanjing. We can’t wait to return and would highly recommend this hotel to anyone visiting Nanjing!

The location of the hotel and the view it’s showing are very very nice, it’s have good smells all the the time and very will arranged. The only small issue for me that they don’t have 24/7 dining option. Other than that it’s defiantly a good choice. Oh by the way the size of the rooms is one of the biggest in same category 👍👍👍

Great place. Clean, and everything is great. One thing, free transfer can be ordered only by the phone. Please add email or other option, our flight was abroad so we can’t arrange transport before and walk to the hotel from airport. But it was hear.

The hotel is rated as a five-star hotel, but the interior is very old-fashioned and mediocre. The TV is equipment from 15 years ago, and the foreign signal cuts out every five minutes. Although we brought children and the hotel description mentioned child-related amenities, there were no children's bathrobes or slippers. After calling, we were given adult versions instead. The mattress was okay, but the water flow in the bathroom was almost non-existent, and the ceiling shower was basically unusable. When checking in, they directly informed us that there would be no hot water starting from 8 AM the next day, with no apologies, just saying that if you need hot water, don't use it after 8 AM the next day. This is the quality of their five-star rating.

Hotel is 10 minutes taxi ride from Wuxi station. 100 metres from Center 66 luxury mall with many eateries nearby.

Old oriental style hotel witha rich history. Look majestic and grand on the outside. (Interior of hotel in many nooks n corners are poorly maintained) Room service is superb. Super comfortable n firm bed. Located right within 太湖 (taihu lake) so you can jog/walk around the beautiful lake and giant ferris wheel in the morning and take in the fresh air. With outdoor pool n gym. Hotel food is mainly big fancy chinese restaurants n buffet. No casual dining . No western selection except the high tea cafe which serves some sandwiches and pasta. Hotel can organise ferry trip to turtlehead island

My family and I recently spent one night at the Hualuxe Wuxi Taihu Hotel and had a wonderful experience all round. The reception upon check in was so warm and welcoming and two of the staff spoke perfect English, making the process of checking in seamless. Even if language had been a barrier, the professionalism shown by the reception staff would have made it painless! We enjoyed leisurely drinks in the lobby after check-in where we were, once again, received with warmth and efficiency. At breakfast, which had a good selection of both local and foreign options, every single staff member greeted us with smiles and willingness to serve. We were certainly impressed by the professionalism demonstrated by all staff we encountered and were happy we had chosen the Hualuxe Wuxi Taihu Hotel as our destination. We will definitely be staying at this hotel again!

Very spacious corner room. Room is clean and well ventilated. Buffet breakfast is good but wonder why there was no option for 2 pax (only 1 pax included) during booking. Not many variety but food is tasty! Hotel staffs are very friendly and helpful. Very comfortable stay for 2 nights

We received a complimentary upgrade, as we had not yet received our purchased tickets to Nianhua Wan due to not having the China identity (as informed by trip agent & hotel). The breakfast provided was satisfying, offering a good start to our day. Despite the hotel's older appearance, it is well-maintained, ensuring a comfortable and enjoyable stay. Overall, we were pleased with our experience and appreciated the hotel's efforts to accommodate us.

I don't know why, but the room was upgraded as it's different from what i was shown. It's spacious, cosy and the bird eye view was spectacular. The room has a huge TV soft and comfy queen bed, jacuzzi, separate toilet and bathroom. What was even cooler was the robot that delivered our water when we requested for extra bottles. Breakfast was continental and yummy! I really would love to relive the experience in the nearest future.

This is the 4th time we stay in this hotel, will choose to stay there again when we need to visit Wuxi again. Needless to say to say, it’s located just right at the high speed rail and metro, and many food options in the station. The new and big shopping mall right beside should be ready by now, but we did not go to the mall, so we are not exactly sure. Our colleague said that there’s also a f&b street with drinking pubs just 5 minutes walk away. But do ask for directions if you are interested. This time, the hotel was really nice to upgrade us to the suite rooms, despite us only booking the standard rooms. The room has very big and nice bathroom, wardrobe, with separate bedroom and living room space. Definitely highly recommended.

We have stayed before in other Intercontinental in China but the one in Wuxi was amazing I travel for business in China and staying at a good hotel is important to have a good rest after a hard working day. Our house keeper Alli Dai.did and awsome job and made pur days pleasant.