Pullman Xishuangbanna Resort

Kali pertama saya datang ke Xishuangbanna, saya memilih Pullman. Perkhidmatannya sangat baik, terutamanya Cik Wu di kaunter penerimaan tetamu, yang mengendalikan operasi pembaharuan dan pemindahan saya. Peringatan hangat bahawa kad bilik sangat berpuas hati. Saya akan datang lain kali.

Dikunjungi semasa musim luar tetapi perkhidmatannya tetap indah dan penuh perhatian. Bersenang-senang di Pullman (peningkatan bilik percuma adalah hebat!) Dan akan mengesyorkan ketika melawat Xishuangbanna

Hotel ini berada di Sunac Resort. Heidi akan menerimanya semasa mendaftar masuk. Dia adalah seorang wanita yang sangat prihatin dan bertanggungjawab yang akan menjawab semua soalan dan memberi maklum balas tepat pada masanya. Oleh kerana alat solek melambatkan waktu daftar keluar, saya menangguhkan daftar keluar sehingga pukul empat, yang sangat menyentuh hati saya! Pullman benar-benar mempunyai perkhidmatan terlebih dahulu, terutama Heidi hebat! Teruskan ~

Lokasi: Terletak di Sunac Resort, seluruh resort adalah taman kecil. Hanya mengambil masa 20 minit untuk menaiki teksi ke Pasar Malam Gaozhuang Xingguang; 10 minit lagi adalah satu-satunya Starbucks di Xishuangbanna Perkhidmatan: Oleh kerana pakej ini merangkumi pick-up dan drop-off percuma, saya menghubungi hotel terlebih dahulu, dan hotel ini mempunyai kakitangan yang berdedikasi untuk menghubungi kami dan menindaklanjuti maklum balas kami selama kami menginap, yang sangat baik Perkakasan: Kolam renang luaran membuat buih setiap hari dari jam 14:00 hingga 17:00. Pada sebelah petang, kakitangan mengadakan permainan percikan air di kolam renang. Anak-anak bersenang-senang. Semasa perjalanan ini, saya merasakan pemandangan di Xishuangbanna sangat indah. Orang-orang sangat sederhana dan bersemangat dan jatuh cinta dengan Xishuangbanna!

Ketika saya datang ke Banna untuk perjalanan ibu bapa-anak, saya membuat tempahan untuk tempat indah Gaozhuang yang ekonomik dalam tiga hari pertama. Dalam dua hari berikutnya, saya ingin mengalami persekitaran hotel yang lebih baik. Ctrip mengkaji dan mengesyorkan Pullman, dengan fokus memuji pengurus perkhidmatan tetamu Zhao Li Vicky. Perkhidmatannya sangat baik. Pada asasnya, ada keperluan untuk membantu menyelesaikan masalah pada kali pertama. Hotel ini umumnya baik, sarapannya kaya, dan makan tengah hari juga sangat enak. Satu-satunya perkara ialah hujan dalam dua hari ini. Kemudahan permainan di hotel ini masih jauh dari bilik tamu. Anda memerlukan payung untuk sampai ke sana. Lain-lain Semua sangat OK dan disyorkan.

We have been visiting the Pullman Resort during our Golden Week Holiday. The hotel was quite empty despite the festival season. We also know the Pullman in Sanya Bay well and were somewhat disappointed of the one in Xishuangbanna. Overall, the hotel was way too expensive for the provided quality and services, we cannot recommend it. Pro: The hotel has been a nice choice due to its rooms in good conditions but nothing “special”. + The location is a bit outside of Jinghong - so it’s quiet and green, you can do nice small walks in the area of the resort + Since it wasn’t full, you could easily get some space during breakfast + The breakfast was quite nice (but monotonous after 3 days). + Very nice of the breakfast staff: in the last morning they provided us some bacon since the children were looking for it Cons: General: - The service level was not good at many places of the hotel: - No English speaking staff in the hotel. Especially at the reception it’s a big disadvantage - No shuttle service to public spaces - In the area are not many shops or restaurants and at least many were closed during our stay (maybe because of Golden Week) - The outside breakfast area is not nice and you are more or less forced to sit inside due to pest control during morning - The intensity of pest control was terrible; every day they sprayed somewhere in the hotel chemicals. During the morning the garden was fully covered in smog of chemicals and you cannot go outside; even inside the breakfast area you could smell it; one day in the afternoon the entrance street to the street was fully covered with smog and it was almost impossible to walk through there, due to pest control the whole garden is literally dead, don’t expect nice butterflies or dragonflies - it’s all gone (see the first picture) The pool service is poor for many reasons: - You cannot order any food or drink at the pool; - They don’t have any seat mattresses/cover, you have to sit on the blank chairs - The number of seats at the pool is very limited, even when the hotel was not full, not every person could get a seat - The sunshade umbrellas are useless as they cannot be moved or changed and their direction does not protect well against the sun - The requirement to wear a swimming cap is strange and everyone needed to buy one…

We have been visiting the Pullman Resort during our Golden Week Holiday. The hotel was quite empty despite the festival season. We also know the Pullman in Sanya Bay well and were somewhat disappointed of the one in Xishuangbanna. Overall, the hotel was way too expensive for the provided quality and services, we cannot recommend it. Pro: The hotel has been a nice choice due to its rooms in good conditions but nothing “special”. + The location is a bit outside of Jinghong - so it’s quiet and green, you can do nice small walks in the area of the resort + Since it wasn’t full, you could easily get some space during breakfast + The breakfast was quite nice (but monotonous after 3 days). + Very nice of the breakfast staff: in the last morning they provided us some bacon since the children were looking for it Cons: General: - The service level was not good at many places of the hotel: - No English speaking staff in the hotel. Especially at the reception it’s a big disadvantage - No shuttle service to public spaces - In the area are not many shops or restaurants and at least many were closed during our stay (maybe because of Golden Week) - The outside breakfast area is not nice and you are more or less forced to sit inside due to pest control during morning - The intensity of pest control was terrible; every day they sprayed somewhere in the hotel chemicals. During the morning the garden was fully covered in smog of chemicals and you cannot go outside; even inside the breakfast area you could smell it; one day in the afternoon the entrance street to the street was fully covered with smog and it was almost impossible to walk through there, due to pest control the whole garden is literally dead, don’t expect nice butterflies or dragonflies - it’s all gone (see the first picture) The pool service is poor for many reasons: - You cannot order any food or drink at the pool; - They don’t have any seat mattresses/cover, you have to sit on the blank chairs - The number of seats at the pool is very limited, even when the hotel was not full, not every person could get a seat - The sunshade umbrellas are useless as they cannot be moved or changed and their direction does not protect well against the sun - The requirement to wear a swimming cap is strange and everyone needed to buy one… Overall: We cannot recommend the hotel for higher price, if you get it for low price it’s a good deal but look for some alternative if you can.

Beautiful hotel family friendly. The service was outstanding and would like to thanks Miss Viva for all the help and care. She made sure all our needs were met for a perfect stay. We will be back and can only recommend this hotel in xishuangbanna.

Great location with lots of food options in the neighborhood a short drive away or a bike ride away. The resort area comprises of Pullman, crowne plaza and Wanda. So if u prefer to eat in one of these hotels that’s an option but much more pocket friendly options in the area too outside of this hotel area but close by. Rooms are comfortable. An outdoor and indoor pool are available but the indoor one water is too cold and needs to be regulated. The steam and sauna are not always on so if u are the first one to use like in my case then u have to wait till it heats up and gets fully operational. Steam worked great but sauna not so good. Jacuzzi was busted and non-operational. Don’t forget to get ur swimming caps as even though outdoor pool one is not required but if it rains u must go to the indoor one as per hotel rules and for indoor u need a cap and to buy one at site is very expensive. The check in desk person Jacky Chen was very nice and helpful. Smooth check in process. Eva he at the breakfast buffet was also very kind and friendly and all the staff generally were good. However the staff at the front entrance gate need to be trained better to talk to customers like they normally should to customers but I felt they were very rude although it was not there intention to be rude. They just need better training. Parking is not allowed around the entrance circle but many people are allowed to park and is not consistent. If they allow one car to park then they should allow all. Local cars should not get preference. Even the help staff at the breakfast should be trained a little more to serve customers as it was quite chaotic. Overall a pleasant stay but some improvements required as highlighted above.