Ulasan Lying Cloud Hotel

Good location with lots of amenities

We had a great stay at the lying cloud. The hosts were very kind, the bed is comfortable, the water hot, and the hotel is really close to everything in the city. We liked the breakfast. We slept great. Had a nice time

We could not say enough nice things about this hotel. We had a very enjoyable, relaxing 10 days which was just what was required after a busy semester at work. The two young ladies and one young man at the front desk were extremely helpful and kind (I only know two of their names, Xiao Luo and Xiao Xiang). They were not over bearing and in our faces ever. They were able to help us with every request we asked for when we wanted or needed something. Having a language barrier was never a problem and they were so attentive to our needs via wechat. They were prepared to help with a driver to any sightseeing you wanted to do. There’s great restaurants and things to see and do within walking distance of the hotel too. The cleaning staff were very pleasant from the lady around the pool to the lady cleaning our room. Breakfast had two options, noodles or rice congee, it was always served with a great number of side dishes, more than enough choice from cereal, eggs, bread, as well as milk, a number of freshly prepared vegetables. Due to the great breakfast we rarely ate lunch. You just didn’t need to. We rescued a dog while in Xishuangbanna which the reception staff were really helpful with some of the things we needed to do with the dog! We have stayed in many hotels around the world and Lying Cloud was definitely a highlight. Great location, clean and modern room with good amenities, wonderful front desk staff, clean and well maintained pool and outdoor area at a very, very reasonable price. This hotel came recommended to us via a colleague and we would highly recommend it to other foreigners and Chinese friends too!

This was one of my favorite hotels that I have stayed at through all my travels. I stayed in the "cloud" room, the guestroom that looked like sleeping inside a cloud, and it was really nice and spacious. Cleaning crew were really nice and friendly, kept the room really clean. The bartender left to go see family, but the front desk staff was more than willing to step in and make drinks for my friend and I as we sat by the lovely pool.

I had read the previous reviews before booking and felt a little tentative based on what people had said about service. Well, Either those people are complete liars or the staff read those reviews and upped their game but they have done an amazing job here. I stayed for a week and a friend stayed in another room, for the price for the location, for the cleanliness, for the amenities, and for the kindness of the staff I will always always stay here when coming back to this area. Breakfast isn't a choice, but it's huge and delicious. Housekeeping will clean anytime of day you're out, and the staff was WONDERFUL, welcoming, accommodating and friendly. A beautiful place. I had the suite next to the elevator with a balcony to the busy street and had NO problems having a great night of sleep every night. If you're worried about noise they give you earplugs in the room, but I never needed them. Great products and a huge bath that filled up quickly with hot water. Easy walking distance to the night market and lots of food and shopping. Thank you for a great stay!

The location is fairly good, but the street in front is kinda busy and noisy. Also lots of construction is going on around it. It's clean on the surface, but the overall building quality is definitely problematic. Also if you look closer into the corners or the bathroom appliances, it's not really cleaned well. It goes on with stains on the sofa for example. The bed and pillows are comfortable. Our room had a colony of ants in it..., which became annoying. Elevator is another problem. We had a room right next to the elevator and you can hear it at night and in the morning operating. It is noisy in the room and while you're trying to sleep. The service... is a headache. They are kind and willing to help and try their best, but that's about it. Staff is poorly trained, if at all. You basically need to tell them what they should do. Not refilling the toilet paper for example. Breakfast.... "we don't have this, we don't have that" then you need to negotiate with them what they can serve you for breakfast. That was just annoying. Overall, wouldn't recommend it. 位置相当好，但是前面的街道有点繁忙和嘈杂。它周围也在进行大量的建设。表面看很干净，但整体建筑质量肯定是有问题的。此外，如果你仔细观察角落或浴室用具，你会发现它们并没有真正清洁干净。比如沙发上的污渍。床和枕头很舒服。我们的房间里有一群蚂蚁...，这就变得讨厌了。电梯是另一个问题。我们有一个房间就在电梯旁边，你可以在晚上和早上听到它的声音。房间里很吵，当你想睡觉的时候。服务...就是头疼。他们很善良，愿意帮忙，尽力而为，但也仅此而已。工作人员缺乏培训，如果有的话。你基本上需要告诉他们应该做什么。例如，不补充卫生纸。早餐....“我们没有这个，我们没有那个”然后你需要和他们协商他们早餐能为你提供什么。这真烦人。总的来说，不推荐。

Nice experience

雲頂酒店在這次旅行中體驗感很好！因為帶着老媽本來計劃住兩天的直接續住了四天，前台的小哥哥小姐姐很親切，服務都很到位！我們走的時候小哥哥還幫我們把行李搬上了車，每天回來前台都會很熱情的打招呼，其次早餐有米線和粥還配了很多小食（我媽對早餐的評價很高她覺得很好吃），酒店有泳池和健身房，酒店內和房間的衞生都很好，床品很舒服，洗澡水超大哈哈哈哈～每間房都有小陽台。以後來版納還會住這裏的，酒店對面有租電動車和民族服飾的店鋪，走哪裡都很方便，去星光夜市、婉泰、菌公主、西扶海棠都超近～以後來版納還會住這裏的

酒店位置很好，在告莊中心，而且獨幢樓下等你和很多酒店不同，去星光夜市和其它地方玩都很方便。安排的房間安靜，感到滿意，畢竟高莊是個深夜生活小城。前台服務2小姑娘1帥哥都很是熱情，特別是小金，親自幫我引導到B2樓複雜路線的地下停車庫停車，一般酒店從沒遇到過。酒店早餐是合理的單人套餐，可選米線或粥加多樣菜，不浪費蠻好。4星酒店得到6星服務，星光夜市漂亮，西雙版納真美，下次還會來還會住雲頂酒店。

第一次到版納與家人同行，一共訂了兩間房，酒店的位置很好，離夜市走路不到10分鐘，是一個鬧中有靜的位置，前台的接待 可可小妹妹，服務極佳，我們每次出入都微笑問候，坐在接待台1邊上的休息區還為我們準備了水果，更可讚的是還幫我們找回來了我們在外面吃飯時落下的保温懷。在此多多感謝了，下次如去版納還住這家。

位置好，停車方便，工作人員個個熱情主動，服務非常好，值得表揚！另外，房間大小有所誇張，標示35平米，實際估計18平米左右，這個讓人失望！建議如實標示，從而不會導致低於預期而差評。

不得不説，本次預訂的酒店非常非常滿意。可以説是性價比之王。這次來西雙版納，我查了很多酒店。很幸運選擇的是雲頂酒店，服務非常好。有接機，有歡迎水果，前台可可非常滿意。屋裡的投影儀有點小問題也及時修理，臨走時還幫我拉箱子。收藏了，以後再來版納還會選擇她家。

酒店的泳池很乾凈，很漂亮！我們拍照打卡啦，很舒服，很乾凈，位置挺好的，酒店門口一到晚上有個東北大叔燒烤攤，烤肉串超級好吃，比別家好吃多了！買點烤串，房間陽台上或者樓下大廳，來瓶啤酒看看風景聊聊天真的很不錯~酒店客服小羅同學服務很到位！早餐也很不錯，有粥和米線選擇，一開始選了辣的，沒能吃，又給重做了一份~非常推薦！

前台小金小姐姐給我們辦的退房，非常熱情，還給我們推薦了小吃店，非常好，再西雙版納最後一站就是在雲頂酒店，非常愉快這次的旅行，沒有踩坑，可能是因為我們運氣好哈哈