Howard Johnson Tianyuan Resort

A good option for Jiuzhai I honestly feel quite mixed about the hotel - in some regards they were really great, but others need some attention Pros: - Location is perfect - a 10min taxi ride to Jiuzhaigou Scenic area main entrance + on the hotel’s doorstep are a wide range of food options and little supermarkets - The airport transfer is excellent and a fair price - 200 RMB. It just made me realize how much my previous hotel in Huanglong ripped me off by charging me ‘the foreigner price’ 😡 - Scenery - it is a very beautifully done up hotel and located in front of a mountain. There are a lot of koi ponds and a very pretty restaurant opposite the reception. - The room is spacious and bed is comfortable. - The 2 staff members who speak English are helpful. - They refunded me when I checked out early as I had to leave earlier. Cons: - The rooms could do with a more thorough cleaning - the small coffee table with faux marble top had some layers of previous cups and other grime. - As already stated by other reviewers, Western breakfast is limited - think toast, cereal, and instant coffee in an urn. When I asked for a butter knife to spread butter and jam on my toast, I was told to use a chopstick or spoon 🫣🫣🫣 - The hotel towels could do with an upgrade as they are quite worn.

Spacious and luxurious room, comes with bathtub and separate shower room. A couch and a fire place inside the room, even have a small balcony. The complimentary afternoon tea was great. However, the breakfast thou with many food varieties does not come with quality. Just ride beside the Qian Gu Qing theatre, with many food options opposite the hotel. In addition, a short 15min ride to the entrance of jiuzhaigou national park. Highly recommended.

The hotel was very clean and everything about the room was as advertised. They brought us extra water when asked but the service ended there. The person checking us in acted annoyed that we were here and the person showing us to the elevator rode on a hoverboard so fast we had to run to keep up. The breakfast buffet was good and had some good western options, but the service was nonexistent and when you asked where something was, workers were visibly annoyed. The coffee machine in the breakfast buffet was broken both mornings and the coffee bar outside the room only sells 美式 and nothing else even though the menu says there should be other options. One contact was very helpful in booking bus transportation to and from the train station but will only respond to Chinese and will not translate English on WeChat themselves.

Spacious, just beside 九寨千古情，5min walk away, staff service is top notch

Very outdated amenities; loud room, scales didn’t work, pool was barely functional

Second time here and they never fail to impress me. Location was just next to the Romance Show in Jiuzhaigou, if you’re travelling free and easy by bus, you can alight directly in front of the hotel and there were many shops and restaurants nearby. Cleanliness was top notch and service was great! Breakfast was as delicious as the first time and their baker was really good. Only thing, be prepared to walk a distance from your room to the main door. Will definitely return when I come back to Jiuzhaigou.

The resort is highly recommended because of proximity to romance show theater..also VERY VERY helpful staff.when returning back to airport,they booked taxi,but the taxi got stuck someplace.they immediately scolded the taxi company ,notified us and booked another taxi . There are cultural programmed...sauna and hot water pool...all free and ready to use.my wife used the sauna,they allowed her to wear a dress of her choosing...they Al's gave her water and fruits afterwards. The BEST part for us,a INDIAN VEGETARIAN jain couple was that they cooked us Maggi noodles ,which we had bought from mumbai.they served us in a bowl. There are language issues ,but front desk DOES communicate brilliantly with translator. Only down side was the fridge was NOT working AND AC was not functional ,they provided us with a fan. Afternoon,there were free cakes and fruits. They provide airport pick up,provided we inform them 2 days in advance....all in all,the rooms were very big,excellent interior and well trained staff.

Extremely spacious room with a fake fireplace, seating area and a little balcony (although no chair or table so can't really sit outside). Bed is really comfortable and the room was quiet apart from noisy neighbors in the hallway. Bathtub and nice shower. The hotel is very dated but grandiose and expansive, making busy Jiuzhaigou seem quiet. It's set back from the street which helps with noise. It's a smoking hotel though which is unpleasant for non-smokers. The pool was closed and nowhere to be found. Breakfast was fine, some non-Chinese options and basic coffee.

這是單位第五次入住這個酒店， 這個天氣突然變得非常寒冷， 建議大家帶上沖鋒衣。 好在酒店有歡迎熱飲，房間床上用品很乾凈整潔， 羽絨被也十分舒適， 想買同款。 前台服務熱情禮貌， 禮賓員送我們進房間。下暴雨了，還有很多雨傘免費提供， 傘足夠大也是新的。。也謝謝Jessica的熱心幫助， 幫我解決行程上面出現的問題。以後每年暑期公司出行，還是會組織大家來這個酒店。很良心