Hotel 4 bintang Kampala yang Popular

Hotel mewah pintar di Afrika

Good service rooms are comfortable with Good shower and hot water .breakfast is Fine with Indian food option. Staff are friendly and ready to help. I ask house keeping Staff to get me a hair dryer and the Staff organized it within few minutes. Overall good experience

The hotel is in a strategic location, be sure to ask for the golf course side to avoid noise from traffic. Interior of the rooms is perfect, nice bathtub, warm water, hair dryer and carpet. The only annoying bit was ordering for food via intercom, Restuarant respondent wasn’t friendly and seemed to struggle with English. I asked to use the wine glasses from the bar but was asked to pay 10,000 for using the wine glasses. During the COVID curfew time (7pm), you will struggle to access an open supermarket coz it’s CBD area. I would surely check-in anytime. Price was amazingly low coz I booked online at trip.com

Overall excellent. staff, food, service, staff behaviour, property ,etc etc , I would like to suggest to everyone that please stay here, & enjoy the quality time in the hotel, its look like heaven.Superb place to stay n enjoy ur quality time with ur special 1. Superb dinner n awesome breakfast. Superb cleanliness n peaceful atmosphere. Surely going to visit again whenever I come there

This is simply an amazing hotel. I satyed here for 2 nights and was very pleased that i chose this hotel. I arranged a transfer from the airport which was easy to arrange, checkin was effortless. The hotel is fairly spread out around a beautiful garden. The room was stunning - large comfortable, plenty of water! Breakfast was amazing - buffet with everything you would need and more - really excellent. I also had dinner here and you can probably guess it was delicious. Must also mention there is a little mall within the complex with some nice shops.

We booked a one bedroom apartment. It was agreed in writing by email. On arrival on the agreed date we were told there were no one bedroom apartments available until the next day. So we were given a studio for the night. It was agreed there was no charge for that first night. The next day we went into a one bedroom apartment. It was reasonably OK but nothing in the kitchen actually worked. The cooker didn’t work. A cupboard door fell off. The oven didn’t work and so on. We were given a two ring gas hob as a temporary solution but it took up what little available space we had on the worktop. Despite being promised the cooker would be sorted the next day we were stuck with the “temporary” solution till we left. 13 days before our month was up, we asked to move to a two bedroom apartment. Staff were happy to arrange that but I was asked to pay $700 for the upgrade. I pointed out that $700 was the difference between a one bedroom and two bedroom apartment for the whole month. Surely as there were only 13 days left in our stay it would be fairer to pay, say, $350, instead of a full month’s difference of $700. This was out of the question, apparently. So, I told them we would leave at the end of the month instead of extending it to two months. We picked a two bedroom apartment with a washing machine. Big mistake. Not only did the washing machine not work but neither did both ovens nor the toaster etc. the “washing machine specialist” who came round was a 16 year old girl armed with just a screwdriver. She confirmed the washing machine was faulty - something we already knew. Next day two men came round to fix it. When we got back there was a note to say it had all been sorted. It hadn’t. It was still broken. So we complained again. The following morning, SEVEN people turned up with another washing machine. This one worked but, unfortunately the entire control panel was in Chinese with no English at all. The fridges in our original apartment and this later one had touch screen control panels but they were entirely in Chinese. I discovered they were also counterfeit LG fridges but that’s another story. We were given the temporary gas rings we had in the last apartment as the hobs didn’t work here either. So, when our month was up they were very surprised we were leaving. “What about your second month?” I was asked. Hmmm I thought I’d made it quite clear we weren’t staying when charged $700 for 13 days’ upgrade. So, nice location. But, we won’t be back any time soon.

中餐在坎帕拉算是不錯的，有點小貴，雖然在市中心，但周邊買點東西不方便，必須打車（一個人可以乘坐摩的）

With my wife we had a great trip around this beautiful country Uganda. So after Kidepo we were really exhausted. We had about 6 hours to catch our flight back home so our very helpful guide recommended this hotel. The room was spacious comfortable and had a great view of the city. Downside: One: The restaurant doesn't serve lunch so we had to order from Cafe Javas and the driver guide delivered Two: For day use I was charged the full amount and given a printed receipt that showed the amount half day. Attempts to get back my bucks proved to be futile as the receptionist (name Isaac as per his tag and the receipt) who had been very helpful and friendly had turned into a super crook. This guy took advantage of our situation. I paid on check in and as we hurried to put the bags on the car when our guide (Gideon) came to pick us I remembered and asked my wife to get the receipt from the desk. A terrible experience at the tail end of what had been higher to a beautiful trip.

Booked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided. Certain items eg Iron, ironing board and slippers were available by request. Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price. Airport taxi usd90 to&fro. Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.

There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala. Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane! Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening. Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full. Noah, thank you for all your help in making the tasks I needed completing easier and quick. Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind. Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night. In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras. Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies. Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service. Sharon it was lovely to see you and wish you all the best. The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money. Samuel, thank you for your speedy checkout and your advice. Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future. Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive. With regards to the hotel, it was great to see some improvements to the room. The bed was very comfortable it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb. However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all! Also, the WiFi was a bit slow this time and got cut a few times. Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)