Coorg Marriott Resort & Spa

The worst check-in experience that I have faced after staying in 500 odd hotels during my lifetime up to now. We were kept waiting for 2 hours before we were handed our room key. The excuse being " Sir, you have been upgraded, therefore it took some time."The lady did not know that the upgrade was already done at the moment when I made the reservation. The Bonvoy app showed it there and then only. The reservation manager did not bother to even meet and apologize for the same. However, the room was spacious, warm and nice. It was a large two bedroom villa with outdoor Jacuzzi. Bathroom amenities were adequate and good lightning was present. We had our nightmare at night when we could hear constant insect noises(later on we got to know there were crickets in the room and in abundance). The 1st night went thinking that its just in our thought. 2nd night we realized that there were actually some basic safety issues with the family villa no.04 as we could see the insects, reptiles, etc. in the room. After much hassle and concern they did change our room but the holiday mood had vanished and we cut our trip short. The next villa allotted to us was much much better with only presence of some mosquitoes. The property is nice and well spread. It's nature's delight and really a heaven for bird watchers. The food and drinks are awesome. Chef Tiwari and Chef Ranjith were very nice, warm and always prepared some amazing dishes for us. The service staff, Mr. Karthik ,Ms. Neha and Mr Avinash were very good at what they did. Mr. Satpal and Mr Glen are the best people I have come across behind any BAR. They served some of the best cocktails that I have had. Ms. Gana and Mr Vinod are 2 fine people at the activity center. Activity center is nice and kid friendly. Some activity is missing like bowling alley which can be added for better usp. The environment is serene and lots of space is available for calm get together. Swimming pool is nice and large. It is a must stay resort with nice food and surroundings. Do not stay in room 2 bed family villa no.04 i.e. the fourth one from the climb towards the Presidential Suite.

Coorg Marriott really made a great impression on me. The staff's hospitality and friendliness can really make or break a stay and it's wonderful that Sushmita, Seema, Aastha, Karan, Mukesh, Prerna, Chef Ranjeet, Yesudas and entire team all went above and beyond. The thoughtful offer to pack something upon checkout by the staff was especially touching - it's those little gestures that show they truly care about their guests. All the best.

We stayed at the property for 3 nights in Luxury Cottage. Room Type: Luxury Cottage Room Features: Bedroom plus living room plus balcony, Bathtub. Sofa cum bed Very spacious room, Luxurious bathroom Sofa cum bed - can easily accomodate 11-12 yrs child Travel: BLR - Mysore Expressway - Somvarpet.... Follow GPS --＞ Follow GPS until madikeri with marriott as destination, however choose the way via Bro's Kitchen. We followed GPS till end, and it took us to a narrow road for 1 Km. Although the road was good, it was too narrow for 2 cars to cross and we were stuck when a car came from opposite direction. Some biker group helped us in crossing each other. --＞ If you follow the way for Bro's Kitchen, route may be slightly longer but road is wide enough such that you can drive confidently. --＞Check In: Smooth check in. Staff at reception explained us about the property and facilities available. We always reach the destination early such that we can roam around the property --＞ Property - One year old property in 37 Acres. Very well maintained, surrounded by lush green and coffee plantation. beautiful landscape and rooms are built on those landscape leading to nice views and privacy. --＞ Restaurants: They have 3 restaurants however one is for buffet in packages and other 2 are more of al.a. carte orders and experience. --＞ Food: Tasty and quality food. bit spicy so you need to request special food if you are not fond of spicy food. we all like spicy food so we enjoyed thoroughly. ***Recommended Package: Breakfast + dinner package --＞ Buffet - Breakfast and Dinner - excellent spread. Also, they will cook anything you want on request. We requested mushrooms and they made delicious Anbebharta and chilly mushroom Breakfast menu is more of brunch. High tea: good variety of snacks. --＞Indoor games - Pool, TT, Carrom etc. ** Our Experience ** We celebrated our son's birthday there. Before the trip, staff asked for any special occasion and I mentioned about son's birthday and requested cake in room on the day of arrival. Team decorated the room and placed a delicious chocolate cake in our room with kids name on it. It was a beautiful surprise for him. Same night on dinner - Team reserved a dinner table for us and once we had dinner, they brought another cake and we cut the cake with hotel team. our son was super happy and jumping with joy. Team there made him feel special. --＞ Trek and Kote Abe Falls - We went for small trek near Kotte Abe falls. Naturalist - Yesudas was amazing and super knowledgeable. On the way he explained us about all the plants. We tasted naturally grown raw cardamom, pepper etc. It was a unique experience for all of us. Enjoying the landscape and nature. While returning, we spent some time in Abe falls. Its small water fall attached to the hill. neat and clean. --＞Coffee Plantation Walk - where naturalist explained us about coffee, pepper and spiders :). We saw many spiders on our way and experienced leach bites.

We had an amazing stay at Coorg Marriott! The property is stunning, with so many activities for kids to enjoy, making it perfect for families. The rooms were neat and clean, offering the perfect comfort after a day of exploring. The service was top-notch, and the food was simply delicious. We spent two days just sitting back, relaxing, and soaking in the beautiful climate—exactly what we needed. If you're looking for a peaceful retreat with great hospitality, this is the place to be!

Needless to say, the resort is beautiful but what stood out during our 3 night stay was the excellent level of service by all the staff - courteous and catering to our needs and even going out of the way (as an example, provided me with the famous 'akki roti' even though it was not part of the breakfast buffet). Thank you to all the staff we interacted with for making this stay a memorable one! 👏 Of course with a brand like Marriot, I expect them to be sustainability champions and here the resort needs more work. Providing customers with a zillion small plastic mineral bottles is simple not done. I fed this back to the manager and he said that there is a plan for a water filter facility so that plastic bottles are avoided. While this is great a) no fixed date of implementation and b) why was this not thought through before building this resort, which is a fairly new project. Secondly, while I understand that 5 star resorts have hygiene standards to adhere to, food waste (from the daily buffets) needs to be managed better. Club facilities, swimming pool and game area were very good. Overall, recommend the resort.

Had a great stay at the property. Especially for our 2 y.o. who had an amazing time at the kids play area. The hotel staff there (Gana) was very helpful. The other hotel staff, right from the reception desk lady (Anushka) and the restaurant manager and associate (Soorya, Poorna), all were really welcoming and helpful - always ready to go one step extra to make us feel at home.

My family and I had a life threatening situation at Marriott Coorg when their buggy driver threw me off a moving buggy. I suffered multiple injuries to my leg, chest, wrist, and shoulder, luckily my son escaped. The hotel lacked basic first aid. I was in deep pain & unable to drive, I requested an extended checkout which was blatantly ignored as they prioritized revenue over humanity. General Manager Randal Whelpdale was insensitive all throughout and tried to downplay and wrap the incident under the carpet.

.Coorg Mariott has been a fabulous experience personally for me and my family and will always remain close to my heart. It was just like a second home to me. The villa we stayed was so cosy and spacious, the nature view from our balcony was so beautiful and serene. Each and every staff has always gone an extra mile to make our trip super special and memorable. Special thanks to the chef Mr Brijesh Tiwari , Ranjith and their entire team who had taken so good care with their most yummiest dishes and given us personal attention with all our requirements. They have gone way beyond in providing us such fine meals with huge varieties of soulfulfood and was impressed with their fantastic presentation. They really provided more than we could imagine and treated us with so much royalty. I would also thank other staff Mr Satpal the bartender who made most delectable drinks, Mr. Chandan for offering wonderful desserts, Our servers Miss Pramila, Miss Dayani and Mr. Sairaj for their humble services...The front desk staff Mr. Umer, Miss Tina and Anjali for welcoming us in such a grand way . A special thank you to an important staff Mr. Lithin for giving us a fabulous experience at the morning coffee plantation trail walk.. it was such a lively and fantastic experience to explore nature so closely and learning so much about them. He has been a fabulous host throughout our trip and has taken an extra mile in guiding where we can get the best of coorg products around the vicinity. We loved all the amenities provided and also enjoyed d spa and the gaming experience. Special thanks to all support staff, gaming staff and buggy drivers. Last but not least our in house manager Mr Soorya Narayana and Mr Suman for making us feel so special and welcomed. This has by far been our most lovable and best Staycation ever and would love to come here always. Would highly recommend everyone to come and visit Coorg and stay only in Mariott.

Stayed here for 3D/2N and it was a mixed bag with service and food being free biggest let down! PROS - Situated at a good elevation (~1100 m), which brings in the cooler weather. Resorts like Amanvana in Kushalnagar are way too low at 850 m. - Rooms are spacious and comfy, and the bathroom takes the crown as its huge and laid out well. - Good wifi connection (I was able to easily work from my room) - Accommodated early check-in and late check out - Good high tea options (compared to other resorts) - Kid centric with activities for toddlers up to teenagers (arcade games, cricket - all these are paid activities though - Quick service - buggy was always on time CONS - Food : 2.5/5 Breakfast spread is lavish, but no dish stands out. Despite having meals here multiple times (Madikeri Kitchen restaurant), food never got any better. In room dining is even worse from a food quality pov - Hospitality: 2/5 Read in many reviews and experienced it first hand, they really don't care about any special occasion. Remind them MULTIPLE times about a thing as basic as cake, and they will struggle to even get one despite advance notice. And don't expect any decorations, they just don't bother and try to compensate everyone with a 'sorry' later on. That said, Their manager, Durga, at least did contact us after we left, apologised and offered some points an upgrade for next time (don't think we ll visit though) - increased one rating star just for this but wondering where she was when service was so poor during the stay! - Activities: 3.5/5 Very limited complimentary activities - plantation walk and story time. Can easily include more like yoga etc. - Ambience : 4/5 Well maintained, but the location of pool just next to entry gate and all amenities stacked in one place give it a more corporate outing vibe than a serene one. OVERALL VERDICT👎 Skip this cz Coorg has amazing places like Tamara, Taj, Ibnii where you better spend your money!