Hadjer M
18 Mei 2024
The hotel was supposed to be a 5 stars hotel. Honestly, I don’t even understand how !! It deserves way less than this. First, The staff were not welcoming at all. Then, when we reached our room, we found many bugs and we asked to change the room. The receptionist said that the hotel is fully booked. After some time, he said there’s another room but it will be the same. So, we decided to stay since they came and used a spray to remove the bugs. After few moments, we found a spider in the bed. At that moment, we left the room and asked for a different one since it was already too late to leave the hotel which is situated in an isolated area on top of a hill. The receptionist was not responsive in the way we expected.. it is a SPIDER not a small bug that you can ignore and we’re paying 100$ per night .. So, COME ON!!! They changed our room. However, again, you find all sorts of insects & bugs.. we managed to spend the night there but it was an awful experience.
Terjemah