Hotel berhampiran Taiwan Sugar Museum, Kaohsiung

H2O hotel is excellent. Their staff are very polite and friendly, facilities are new and bed is comfortable. Location is good, very close to the Hansen Arena and RuiFeng night market.

Great view, good location and next to a mall (e-sky mall) with supermarket and food court. Concierge and house keeping staff were the most helpful and friendly. They always had a smile, polite, and eager to help. The worst was executive lounge and front desk, borderline being rude. Their lounge (11/f) collected a birthday cake cutting fee (NT$500), even when we are hotel guest. Front desk reminded me several times of extra charge if late check out. The lobby cafe don’t know what is flat white and had no intention to find out what it is. I reckon their business is too good and don’t care about hospitality.

Walking distance from Houyi station (there's 3 bubble tea shops along the way). One thing to note: nearest exit (exit 3) have escalators going upwards only, need to walk to a further exit with a lift (exit 2). Room wasn't very clean, TV remote control was so dusty. Hotel breakfast was meh, disappointing.

Really glad i picked this hotel to stay in Kaohsiung! It is near Kaohsiung main station (a big part of the station is under renovation as of August 2024 so the walk from the station is longer as we have to walk a larger loop compared to just walking straight out to the hotel - the hotel faces the main station directly btw). Nonetheless the hotel room is clean and spacious. The bed is larger than what I thought (feels more like a king bed for a double bed!) so that’s a huge plus. The hotel staff were really friendly and kind (living up to the hotel’s name), and we have access to the lounge area which includes free drinks and ice cream + some small snacks! I think these little things really add up to make the stay very pleasant! I would want to come back here next time I’m back in Kaohsiung!

It was first bad hotel experience booking thru trip.com. Traveled with 2 kids under 13. We drove to Kaoshiung from Taipei. Arrived late night. There's no parking lot provided but have to park somewhere 3 walk at a opposite the hotel. Paid TWD100 per entry on the following day before leaving. The hotel looks good at the public areas, except our room. We were given a room at 6th floor. It looks like under construction and no other guests were staying on that floor. If we were not 4 together, I dare not stay alone. What was disappointed was the room is very very old. Everything old style. The carpet is dirty. We have to wear the paper slippers (the worst hotel slipperstgat I had ever seen) to walk on the carpet. We tried to push a bed to the side to the wall, but the floor under the bed is very dirty, even found a plastic slipper (not a pair). We guessed it was left by the previous guest and the room was not totally cleaned. We quickly put the bed back. The shower pipe also not very well working and weak power water. Quite disappointed. 2 Good points: 1. The hotel is near to the night market: It's just 3~5 mins walk from hotel. 2. The breakfast was quite good.

Жили в отеле два дня. При заселении не могли понять, почему нам надо платить второй раз. Оказывается при бронировании на Букинге, наши деньги заблокировали, но в квитанции об оплате это не было отражено. После повторной оплаты нас заселили в номер. Отель чистый, уютный, находится рядом с ночным и вещевым рынками - 5 минут пешком. Отель бесплатно предоставляет вечером легкий ужин - булочки, пирожные, мороженое, чай, кофе, напитки. Рядом много магазинов, кафе, станция метро и автобусные остановки. Остались довольны этим отелем, если будет возможность, приедем еще раз.

Hotel was very clean and quite well run, the service staff were pretty good but were quite overworked at check in (it's quite late at this hotel 4pm) and replied very curtly to some of the check in guests. There's a space to do your own laundry with their machines and dryers on level 2. Theres a ton of good food within 10min walk of the hotel and even more within a 10min drive.

The place is very affordable, accessible and easy to find. The staffs are very friendly and approachable. I love the cozy vibes and the swimming pool at rooftop is lit🔥. Slay✨! There is a nearby tourist night market and the train station is just a few minutes walk away. I also love the vegetable salad and other food served at the hotel’s free breakfast. I would highly recommend this place and definitely wanna come back 😉

Friendly and helpful service from staff, 24hrs laundry + dryer room! Close distance walk to night market and railway station! Comfortable and definitely will book again

I had an amazing stay here: very clean and I love the room layout. I arrived in the evening and thanks to the staff, who was accommodating to my special request. The large room can actually fit 3 people, too bad I only traveled alone. Aside from the large bed, the sofa can be converted to an extra bed. But the price I paid was worth it, even if I stayed alone. I'll definitely stay here again next time, with family/friends. 🥰