Gazelle Resort & Spa

I stayed in this hotel with my sisters during Eid Al-Fitr. The hotel is surrounded by forest, so it was a refreshing experience away from polluted city air. I swam in the outdoor swimming pool because indoor pool was full of parents and their little children. Although outdoor pool's water was 4 celsius degrees, it was so relaxing and liberating to swim alone in a big outdoor pool. Then I went to steam room, that is to say sauna, and even my bones were warmed up. However, breakfast and dinner options were below average.

I stayed in this hotel with my sisters during Eid-Al-Fitr. It is an environmental-friendly hotel, which is surrounded by refreshing trees. You can enjoy clean air, swim and chill by indoor or outdoor pool, get some rest and be rejuvenated in sauna. However, breakfast and dinner options were mediocre.

Although I've read some negative comments before I travel, I didn't want to believe in them. We are frequent traveller and we usually don't face the challenges or bad experiences like the others do. However, this hotel has become an exception. The hotel is a beauty is wasted. Hotel is sitting in the middle of the paradise, surrounded by a wonderful forest. Entire facility is designed very well, but not built and not operated in the same way. The worst thing is that you can hear what they speak in the next room. You hear if their phone rings, alarm goes off, or they just walk. Dinner is open buffet, only water is included. If you want to drink a cup of tea, you need to pay extra. We think, owner(s) of the hotel want(s) to earn money at every single opportunity. Food is delicious, except all of them are covered by flies. We also think, owner(s) don't want to invest in the hotel any more, because they even don't buy repelling devices for flies. Flies are everywhere, disgusting, and disturbing. Rooms are free from flies, but all restaurants, including Han Restaurant has millions of them. There's absolutely no entertainment in the evening, no live music, no music, nothing. Not only rooms and restaurants, but also the spa lacks quality... When we received treatment, the room became hot and we asked them to make it little colder. They said it is not possible. During treatment, power has gone out, when it is restored, the treatment room became like a hospital room with bright lights, not a pleasant environment to relax. Although it was a clean hotel, it is not the value for money. It's one of the most expensive hotels in the area. I suggest you stay 40 minutes away (Abant) and drive to Golcuk. Hotels in Abant are more professional.

The hotel staff is very friendly and helpful and the speak English, the lobby is big and has many places to set, they provide the breakfast, afternoon tea and the dinner free, the outdoor area of the hotel is hug , and the experience of the forest is amazing, the have many kind of animals , the spa has many room of therapy ( salt room, grass room, water room plus the sauna room and steam room) also there is the Turkish hammam and massage room , indoor pools (for man and women separately) and 3 outdoor swimming pools, a huge play ground for kids, also there is a cinema.

Anyone planning a tranquailty visit to one of the most amazing nature resorts in Turkey, you will love this place. Unmatched hospitality with stunning views of the firest and the mountains await for you. Spa is loaded eith many alternatives of Maasages, Turkish bath, heated indoor and outdoor pool seperated for adults and kids. Food is delicious, you have to ear at the Han restaurant by the mini lake and waterfalls. So many things to do for the kids too, zipline, the great wall of imbing and more. The staff is extremely helpful and diciplined. Very clean environment, one of hidden jewels of Turkey; Gazelle Resort & Spa will be our regular destination for sure.

I stayed here for 2 nights from July 7th, 2023. The hotel was literally empty. You must stay away from this place at all costs; it is being run like a back street abortion clinic. The rude and nasty staff discussed my gender, debating whether I looked like a woman or a man right in front go me. I waited 25 minutes just to place a drink order at dinner, even though only 5% of the restaurant was occupied. There were more waiters than guests, yet I still waited 25 minutes for a basic drink like water. The rude and aggressive staff can turn your stay into a living hell. Rooms are dirty, hotel is filthy. Disgusting place, horrible service Most importantly, I reported this matter to everyone in the hotel management; however, no one bothered to respond or offer even a small apology. So, if you have any issues, no one from the management will care about you. DO NOT STAY here; this place is disgusting