Babylon Rotana Hotel

Ulasan Babylon Rotana Hotel

Babylon Rotana Hotel

Karada Street, Karadah, Baghdad, 99999, IraqLihat Butiran Hotel
Babylon Rotana Hotel
Babylon Rotana HotelBabylon Rotana HotelBabylon Rotana Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.9/5
Baik
46 ulasan
Ulasan yang disahkan
Persekitaran3.9
Kemudahan3.8
Perkhidmatan3.9
Kebersihan3.9
Tapis mengikut:
Atur mengikut:
Semua ulasan(46)
Ulasan positif(36)
Ulasan dengan gambar/video(7)
Ulasan kurang baik(10)
Simple and Easy
Bilik Tetamu - Katil Twin
Menginap pada Mac 2023
Bisnes
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 6 Apr 2023
The property was very good the buffet was great .. But But . But.. Front desk manger and front desk staff are sneaky ( there's offer says the dinner $22 after we had it they charged us almost $40 per person.. I have pictures of the offer and the bill.. any way they have to be sorry for that ...
Terjemah
Pengguna Tetamu
Bilik Tetamu - Katil Saiz King
Menginap pada Sep 2024
Bisnes
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Okt 2024
雖然房間有點小,挺安靜 安全
Terjemah
Pengguna Tetamu
Bilik Tetamu - Katil Saiz King
Menginap pada Dis 2023
Solo
31 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Jan 2024
物有所值。
Terjemah
Shangyi
Bilik Tetamu - Katil Saiz King
Menginap pada Ogo 2022
Bisnes
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Nov 2022
巴格達裏最豪華的酒店,沒有之一
Terjemah
aawsafe
Menginap pada Dis 2024
Bisnes
4.0/5
Sangat Baik
Disiarkan pada 6 Jan 2025
It is one of the best hotels I have stayed in, the hotel design and famous restaurant branches there make it a beautiful hotel to stay and spend time there. The location of the hotel is one of the most famous and fantastic areas in Baghdad, which makes it the best choice for everyone.
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Dear valued guest, Greetings from Babylon Rotana Hotel Thank you for your kind words, we’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next visit when we’re able to serve you again. Have a wonderful day! Sincerely yours, Ghassan Dalal General Manager
HayderAlmubarak
Menginap pada Okt 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 8 Nov 2024
I’ve been staying at Rotana Babylon regularly for 3-4 days every two weeks, and it’s truly a fantastic experience each time. The food is simply amazing, with a variety of delicious options to suit every taste. The rooms are always clean, spacious, and comfortable, providing a relaxing retreat after a busy day. The staff here are incredibly friendly and attentive, making each stay feel warm and welcoming. The gym is top-notch, well-equipped for a great workout, and the pool is even more impressive – perfect for a refreshing swim. The WiFi and internet service are reliable and fast, making it easy to stay connected. Rotana Babylon offers multiple restaurants with diverse cuisines, including an excellent shisha lounge. The hotel also provides wheelchair access, ensuring accessibility for all guests. The overall environment, with beautiful gardens and a peaceful atmosphere, makes this place feel like an oasis. Highly recommend Rotana Babylon for anyone looking for an exceptional stay!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Almubarak Greetings from Babylon Rotana Hotel Thank you very much for your feedback! We’re thrilled to hear you enjoyed our services. Your review made our day! Our whole team works hard to exceed our guest’s expectations at all times. Thanks again, and I hope that you always experience a memorable stay with us. We look forward to welcoming you once again and always assure you of our best attention and services. Sincerely yours, Ghassan Dalal General Manager
Omar A
Menginap pada Jul 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 8 Ogo 2024
One of the best hotels in baghdad good service good food nice view look forward to the best and wish you more progress and prosperity. Will visit again & again and again For me the have a really good food in levent Restaurant and the best breakfast
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Omar, Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences. Our team has worked hard to ensure that all the service met our guests’ expectation. We’d love to welcome you back again next time when you visit Baghdad! Sincerely yours, Ghassan Dalal General Manager
Pengguna Tetamu
Menginap pada Jan 2025
Lain-lain
2.0/5
Disiarkan pada 1 Feb 2025
This hotel needs room renovation because everything is outdated (Walls, bed, curtains, TV, carpet, etc.) The restaurants are good, and the staff is friendly and helpful. I hope the hotel management upgrades the hotel rooms to be worth the value
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
2.0/5
Disiarkan pada 29 Jan 2025
The Babylon Hotel from the outside looks luxurious and has a spacious garden and restaurants, but the rooms have many issues, such as: - The carpet is very old and its color is awful. - The room had an unpleasant odor. - The air conditioner is very hot, so I had to open the window to circulate the air, but the noise from outside is terrible. - Near the desk, there is no power outlet and no chair.- The TV is small old model with low-quality resolution. - The refrigerator is empty! no mini bar!!! I found an old cake only. - The quality of the room cleaning service is poor. - Both the pillows and the bed linens are old. Conclusion: This hotel is suitable for hosting events or having meals only, but not the best choice for staying especially its expensive price. However, the staff are very good
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 16 Jan 2025
I'm a british iraqi and regularly travel back to iraq to visit friends and relatives. I've stayed at Babylon multiple times over the years with varying degrees of service. In general, you won't find a better hotel with european standards of service and cleanliness. For customer service, they're 5/5. With every visit year on year, the years pass but the rooms look the same. The are in dire need of updating. The carpets are tired and the toilets are in urgent need of modernising. I hope the hotel management take note, Rixos is opening a hotel and Rotana will soon have real competition in being the best hotel in Baghdad.
Terjemah
183gaylej
Menginap pada Okt 2024
Melancong bersama rakan
1.0/5
Disiarkan pada 14 Nov 2024
This has to be the worst service I have experienced in Iraq- been here two weeks at all levels of properties. It took roughly 30 minutes to bring the bags from the curb, then there was no one to deliver them to the room. I have had multiple TV issues- been sick and had to lie in- and it takes an hour to 1.5 for the maintenance to arrive- TV system is a nightmare to manipulate as it is very dated. I rarely experience this low-level of service and mainly travel to the developing world. The rooms are incredibly dated, as they put all the money into the common areas. The buffet is very poor quality and not good. Very disappointing overall. On a positive note, Keneth (concierge) took the initiative with a question when Reception did nothing. After reading the reviews, it seems that management does not care, as nothing changes.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mrs. Gayle, I would like to take this opportunity to thank you for sharing your constructive feedback and bringing to our attention the recent incident you have experienced at our hotel; I was most concerned and disappointed to learn about the dissatisfaction you experienced at our hotel. Regarding Room outdated and old furniture, we started the phase1 of renovation whereby we will be initiated on Dec 2024 which we are confident that will meet your expectations in your future visits to Baghdad We highly value your patronage, and sincerely hope that you will use our facilities again providing us with the opportunity to exceed your expectations. We look forward to welcoming you once again and always assure you of our best attention and services. Sincerely yours, Ghassan Dalal General Manager
Ahmed M
Menginap pada Jul 2024
Melancong bersama rakan
1.0/5
Disiarkan pada 27 Ogo 2024
Very disappointing. Service is horrible, rooms are outdated. We paid extra for 2 river view rooms and they gave us outdated rooms on the first floor with no view at all. No help with carrying luggage, they would not even call a taxi for us and made us wait outside under the blazing sun looking for a taxi on the street. Customer service is horrible. Would never come back. Save your money and go somewhere else.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for taking the time to write and share your experience during your recent stay with us. It was indeed a great pleasure to have you as our guest. I’ve discussed this matter with concern department head and actions will be taken ensuring that these issues do not reoccur. Please be assured your experience on this occasion does not reflect our hotel standards. Once again, I would like to forward my sincerest apology. We look forward to welcoming you once again and always assure you of our best attention and services. Sincerely yours, Ghassan Dalal General Manager
P5711VIpeterb
Menginap pada Jun 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 16 Jul 2024
The Babylon in Baghdad is a luxurious haven with a great gym, spa, pool, and fabulous restaurants. Upon entering the facility, I felt immediately relaxed and welcome. The Lebanese restaurant is excellent and the gym and pool are world class.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Peter, Greetings from Babylon Rotana Hotel Thank you very much for your feedback! We’re thrilled to hear you enjoyed our services. Your review made our day! Our whole team works hard to exceed our guest’s expectations at all times. Thanks again, and I hope that you always experience a memorable stay with us. We look forward to welcoming you once again and always assure you of our best attention and services. Sincerely yours, Ghassan Dalal General Manager
Pengguna Tetamu
Menginap pada Apr 2024
Bisnes
1.0/5
Disiarkan pada 21 Mei 2024
Rotana I had a terrible experience and for sure will not stay in this hotel again. Nothing is functioning in the room: TV does not work, remote control is broken, rotten smell from the AC and terrible hygiene. The rooms are very small and old. Breakfast area is dull and unwelcoming. The same experience was with my other colleagues who stayed in the same hotel. Hotel is over priced as I paid more than 400$ per night. I will definitely not stay in this hotel ever again. Very disappointed from Rotana chains hotel!
Terjemah
Pengguna Tetamu
Menginap pada Mac 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 25 Apr 2024
This is my 3rd stay at this hotel , and by far my best so far , my room had a very nice view at the river , breakfast was great , enjoyed the restaurant and the shisha , staff are friendly , all in all was a good stay , sleep quality is great too , highly recommended
Terjemah