Pengguna Tetamu
12 Februari 2023
Advantages - an excellent ******, spacious and comfortable rooms, convenient shuttle services between the various hotels and an excellent beach. Disadvantages - very impolite service - reflected everywhere in the hotel. The rules are very strict to the point of being ridiculous at Gymboree - for example there is a room suitable for ages 0-4 and a room suitable for ages 4-10, if a parent comes with 2 sisters, one of whom is celebrating his 4th birthday in two weeks and the other is 5 - they cannot play together in the same room . The bar is not really "all inclusive" - there are many drinks that are not included in the deal and are only served for an additional fee. Although the food is plentiful and looks good, it doesn't taste good :/ It is known that there are shows at the hotel - but if you do not come on the weekend - you do not get to see them. In conclusion - a very beautiful, luxurious and clean hotel - however, the service is very bad and the attitude towards guests is disrespectful and rigid, good ******, bad food. We enjoyed the vacation overall, do not regret that we went, but we will not go back there
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