We chose this location simply because we wanted to have a non mainstream beach holiday. The information we got was strictly from the internet. Here we flew to Semarang first then used an airport transfer to Sekuro. Flying to Semarang from Jakarta only took us about 75 minutes, but going to Sekuro from Semarang airport took us around 4 hours because there were several traffic jams and a few stops for toilet and groceries. What a long land trip! Arriving at Sekuro was already night yet we had a chance to enjoy the surrounding and had dinner. Sekuro itself was located at a white sandy Blebak beach. Its surrounding was well maintained, so we can enjoy its spacious and greenery area by walking with comfort. In addition, Sekuro has a jogging track, which I enjoyed it very much. I think the location and its surrounding are the advantage of Sekuro. Going inside the room was a little different story. Our premium suite room was around 40 m2 wide and the shower only bathroom was maybe two third of the bedroom. The amenities were standard and they did not reflect 1.65 million per night room, though all of them functioned well. In the city, paying that much, most likely you got a luxurious room with a stunning view. Another story was the foods. This is a resort in a far away land. Staying in a resort means we have to eat at the premise. Unfortunately, the food quality, especially at breakfast, was mediocre at best, with the exception of local cuisines, which became my favorite. In lunch and dinner times, some dishes were quite good as well, such as pindang srani and sapo tahu. However, the dishes were not all available, and so were some other dishes. The prices were still reasonable, but the quality and the availability were upsetting. The services were even more upsetting. The first disappointment was at the reception. The check in and out processes were not an issue, but the staffs' care for the guests like me is the one. I forgot to collect my ID card after checking in however none of them bother to care by letting me know until I texted them and collected it myself. They knew it was my card; they could have let me know as soon as possible so I did not have to worry where my card went missing. The second and the foremost disappointment was the food services. It took us up to an hour to get our foods at the busy hours; even once, after an hour of waiting, we did not get our order. It was misplace somewhere in the staffs' chain communication: we ordered to the waiter and we did not know if he ever conveyed it to the kitchen, but after an hour, our order was not even made! That was the most upsetting experience in our entire holiday experience around the world!! It was not professional at all!!! In our opinion, in addition to understaffed, this resort is lacked of skilled or professional workers. It is very sad seeing this beautiful resort is managed unprofessionally that makes customers like us not wanting to comeback, let alone recommending it to friends an
3 Ulasan