Club Çapa Hotel

If planning to stay at this hotel, please do not. We had high expectations based upon the location, price point and Web images, unfortunately reality is somewhat different. Rooms are small, dirty, and tired with small cheap and uncomfortable beds. No housekeeping for 3 nights, we had to ask for basic toiletries etc. We spoke to reception regarding a paid upgrade to bigger rooms (hotel was not full) He laughed and basically said we must stay where we booked! Bathroom was very dirty and black mould everywhere. Room safe was broken, TV did not work, room fridge barely, but AC did fortunately. The restaurant / pool bar is about 5 floors / 120 steps further down the hill. Understandable as a consequence of the location but not referenced as a warning to travellers who might have difficulties with that. Service at the pool bar is disgraceful (unless you wear a bikini) and I twice walked away without service with the young barmen more interested in chatting to the girls than customers - it was not busy!! The restaurant unfortunately fares no better, half the items listed on the menu are not available, including basic wines and beer selection. The kitchen is filthy and has not been cleaned properly in ages. Breakfast is simple and edible. At least the restaurant staff are friendly unlike the rest of their team. Redeeming features include the pool, and location with great views, but unfortunately that's common for all of the many establishments in the same area, and these all seem to have much higher standards based upon our hindsight research. Be warned, and stay away!!

This hotel has so much potential but missed the mark on pretty much everything apart from the view. The rooms as very outdated, lots of broken bits and the most uncomfortable bed. The beach bar is so far away from the main building so to even just get water you have to climb loads of steps, we didn’t even bother going for our free breakfast in the morning. We spoke to 3 people whilst there and two men who worked there were so busy with their phone conversation we waited to be served for 10 minutes (actually gave up one time) Only good thing is the lovely young girl on reception and the view, luckily we only stayed one night.

Otelin neresinden tutsan elinde kalıyor. Öncelikle odalar çok eski. İlk verilen odada klima çalışmıyordu, klimaya dokunmamızla üzerimize düştü. Odalarda telefon yok, resepsiyona ulaşmak mümkün değil. Temizlik namına 5 gün boyunca hicbirsey yapılmadı. Gittiğim hiçbir otelde böyle bir durum yaşamadım. Otelle ilgili tek güzel şey ilgili, yardımsever personeli. Recep ve Celal bey'e teşekkür ederiz, çok ilgiliydiler. Maalesef otel çok iyi bir potansiyel taşırken, yazık edilmiş.