Hotel Katy dengan Kolam Renang

I travel weekly for my job and have stayed in countless hotels. This was by far one of the most enjoyable experiences I’ve had in the past year of staying in so many different hotels!!! I highly recommend the Katy Best Western as your next stay if you are going to be in the area! Lots of attractions close by. Great restaurant and shopping with in walking distance of the hotel! The staff and stay were stellar!

來出差，當地朋友推薦的，滿足我安全乾凈安靜又便利的要求，走路幾分鐘就是大型商場，飯館也很多。前台小哥哥Henry超級超級nice, 非常耐心的幫忙解答各種問題、查詢出行方案等等。唯一不足的是空調，工作起來噪音太大，好半天也不停，衹好關掉。

Hotel ini sangat bagus, bersih dan segar. Namun, sejak saya masuk ke pintu, kerani meja depan Mycola nampaknya tidak berminat untuk berurusan dengan saya. Memandangkan saya seorang wanita berwarna dan dia juga begitu, saya hanya tidak faham bahawa anda tidak cukup baik. Kami mempunyai cukup kesukaran dengan orang lain dan untuk diperlakukan seperti itu dari anda sendiri adalah meresahkan saya. Sikapnya teruk seolah-olah wang saya tidak cukup untuk dibelanjakan di sana. Jadi saya menolak semua itu ke tepi dan membiarkan pihak kuat saya memimpin dengan bermaruah. Tidak perlu dikatakan kerana daftar masuk adalah sedikit cabaran terhadap watak saya begitu juga daftar keluar. Saya meminta daftar keluar lewat kerana keluarga saya hanya memerlukan 30 hingga 45 minit lebih lama dan saya dengan tegas diberitahu tidak tanpa penjelasan atau apa-apa. Sekarang ini benar-benar mengganggu saya kerana sebagai bekas penyelia perkhidmatan tetamu hotel, saya tahu bahawa anda boleh menghormati daftar keluar lewat untuk memberikan perkhidmatan tetamu yang hebat. Dan secara jujurnya saya tidak diberikan ini sepanjang penginapan ini. Adakah saya akan kembali ke hotel ini, mungkin, jika seseorang meluruskan Cik Mycola dan membuatnya memahami bahawa perkhidmatan pelanggan yang cemerlang memberi anda pelanggan berulang oleh itu menjaminnya dengan pekerjaan.

非常溫馨的公寓酒店，地理位置極佳，酒店對麪就是大型的購物中心，吃喝玩樂盡在其中，很值得休閑度假、商務旅行的逗留酒店。

The a/c is very loud and when it cycles on and off it will awaken you. The first sign that this property is lacking is the fact the landscaping needs attention. ****s at the hotel sign means no one in charge really cares. The breakfast was fine. No one was at the front desk for a late afternoon check in! Another customer called and we could hear the phone ringing and no person answering. The room was basically clean but I found a small insect in the bathroom.

Great location and people there, will stay in the next time also.

房間不新，但是挺大，早餐將就，勝在便宜

Hotel staff, upon check in was short spoken and unwelcoming. Before I even arrived I was charged a fee that was greater than I paid for the room for incidentals, waiting to see if that pending charge is removed, will give it a few days. The family we met here said the bar was not open the night before when the posted hours were until 10pm, apparently the whole wedding party came back from rehearsal to a closed bar. The night we stayed they did keep the bar open, bar staff was nice. Toilets didn’t flush well and the bath tub has been dripping for who knows how long, it’s stained. Overall, seems clean but very dated. Floor is still old carpet. Only convenience/update is the door key that is connected to the app, making it optional to skip check in (which we did, but still had questions for the front desk, who was less than helpful. There was maybe a girl in training, she was nice, but the person training her was awful).

Just stayed at Homewood suites. The hotel was lovely and conveniently situated close to Katy mills. The breakfast was not so great and the housekeeping could have done slightly better job. You have to request house keeping in the morning, not sure if is temporary because of COVID protocols. Once time we didnt any soaps, towels and sanitary napkins so we had to go to the reception to request it. The bathroom was not functioning during some parts of the day then would suddenly work. When I informed reception, the staff didn't even say I am so sorry about it they were very matter of fact and I had to advise the staff how to speak to guests and handle complaints by virtue of being from the travel and tourism trade. Shamali was very nice and friendly at the reception The room had all amenities full kitchen, microwave, fridge. The telephone had emergency numbers which was a great feature. There is a lovely pool and gym. The location was ideal, close to places for breakfast and activities such as indoor climbing. The hotel had everything one would need in case you forgot something e.g toothbrush or needed a quick snack. Overall, a nice hotel.

價格實惠，裝修不錯，來了兩次休斯敦，都住這裏，房間住的很舒服。大廳有檯球桌，有Bar，也有很多小隔間用來會客。健身房和游泳池很棒。可能是因為不能吃早餐，導致其評分比較低。酒店整體不錯，對麪有一個大型商場。