JW Marriott Khao Lak Resort and Spa

Found everything about property excellent, room and facilities amazing Restaurants on property were too expensive and closed to early Nothing to do after 7pm

Excellent stay in this 5 star resort! Service was at expectations, except that one promise by the front desk staff upon check-in wasn’t fulfilled. She said she would provide an electronic mosquito repellent that never came. Other inconveniences encountered were broken safe and TV channels which were fixed by the next day of stay. In general the property is well maintained despite its age. I have to commend on the excellent breakfast that we look forward to daily. There is also the private beach access, tennis court, fitness gym, squash court, 3 km length swimming pool and lots of food options on site at 5 stars prices. Memorable stay overall!

Wrost hotel for couples in Thailand, families with children everywhere no quite places, almsot no beds by the pool, if you dont have a pool room Its possible to find a quite spot we told that to the reception and they didnt offered any solution. We than checked out 2 nights earlier and they agreed to refund only one night

excellent property with extremely nice staffs. room was superbly maintained for air condition as well as cleanliness. the beach is the show stopper .. very clean and amazing fun place in safe and secured environment.. communication was superb.. room service was good, swimming area was all clean and well maintained temperature. breakfast has enough options.. we did feel that indian kitchen was repeating the same dish for breakfast poori &sabzi everyday.. there are many nice options of indian food in breakfast and should have some more options. overall a great experience and hope to come back again.

Really wonderful property located a few Km north of Khao Lak town center. Beautiful, quite beach with plenty of room to relax. The resort is very well managed and staff are wonderful, absolutely no complaints at all. There are so many pools and water play areas, it's easy to find some quite. The beach front is also huge with plenty of lounge chairs and a very nice policy to prevent people from putting out their stuff early in the morning to reserve chairs (more resorts should do the same). Breakfast was great and there are many, many food options at the property and nearby local restaurants. The room is nice sized, clean and the soft goods are high quality. I will definitely revisit this property.

Good service nice resort , worth to place a visit . Like the friendly service here

I recently had the pleasure of staying at the Khao Lak JW Marriott Resort and Spa, and overall, it was a fantastic experience for my family and me. From the moment we arrived until our departure, the resort's ambiance, amenities, and hospitality left a lasting impression. Upon check-in, we were warmly greeted by the friendly and attentive staff, who efficiently handled the process and made us feel genuinely welcome. The resort's location was perfect, surrounded by lush tropical greenery and nestled near the pristine beach, making it an idyllic escape from the hustle and bustle of everyday life. One of the highlights of our stay was the pool access option. It was a fantastic choice, especially with kids, as we could easily take a refreshing dip whenever we pleased. The pool area was well-maintained and had a relaxed atmosphere, perfect for both couples and families. We appreciated the ample seating areas, and the poolside service was prompt and courteous. The resort itself offered a myriad of activities and facilities, ensuring there was never a dull moment during our stay. The kids' club kept our little ones entertained with fun and engaging activities, allowing my spouse and me some time to unwind and explore the other amenities. The on-site dining options were impressive, with a variety of restaurants catering to different tastes. We enjoyed several meals at the resort's restaurants, and the quality of the food was consistently excellent. However, we did find the prices to be a bit on the higher side, but that's to be expected in a luxury resort setting. The only drawback we encountered during our stay was the pool's susceptibility to getting dirty during storms. While the resort's staff worked diligently to clean and maintain the area, heavy rain and wind during our visit led to some debris in the pool on a couple of occasions. Although this was a minor inconvenience, it might be worth noting for those visiting during the rainy season. Despite the occasional pool cleanliness issue, the overall experience at Khao Lak JW Marriott Resort and Spa was one to cherish. The welcoming ambiance, attentive staff, and excellent amenities contributed to a memorable family retreat. I would certainly recommend this resort to anyone seeking a luxurious and relaxing getaway amidst the natural beauty of Khao Lak.

Stayed for an extra day due to flight delay. They couldn’t confirm my booking so I had to wait for almost 2 hours to check in. They showed me 2 room at the old wings and both of them smelled moldy. In the end the upgraded me to a family room which smelled much nicer. The rooms at old wings are a lot older than the ones at the new wings. So do expect to see stained window frame stained curtains and worn out floors. The staffs were friendly but were not efficient at all. For some reason they wouldn’t be able to check u into a room even after they have cleaned it. Instead they would have to send someone to double check the room before checking you in. This would be nice if it didn’t take 20 mins per room. The hotel is super far from the city. if u r looking to go to Phuket town then don’t stay here. The pool was nice tho.

Family stay. Very good value to be able to catch a last minute deal, so really good value for money. Restaurants in hotel is average and as expected regular hotel price. Room was spacious and my kid loved the swimming pool and various games. Definitely a good family hotel