Ulasan Imperial Hotel Express

The reception was very good. All the services were grear

Very warm welcoming workers

簡潔大方，設施齊全，很經濟實惠！

環境很好不錯

The hotel was strategically located. The hotel was clean and tidy. Breakfast was very tasty and staff were delightful. It has air conditioning which makes the sleeping experience wonderful. It is quiet even though it is located in the heart of the city.

Excellent customer service, from the Door man to the supporting staff. The gentleman who received us at the customer care desk was super welcoming made us feel at home. The checking and check was easy too. The breakfast has quite a variety. I looking forward to coming back.

Best customer service very welcoming The food was awesome The room was amazing, I love how the hotel hygiene is very sparkly clean, we enjoyed our stay and sure recommend someone to book their stay and will never regret Though also recommend should have at least slippers in the room

Everything is organised here and systamatic and reception is very responsive and customer friendly ang hotel cleanliness is nice and good thing this hotel is situated in primary and safe area.. I will recommend this hotel for all Walks of people and family and friends ❤️

Good Job, keep it up! Clean rooms, Nice breakfast, Friendly staff. Overall experience was really nice!

Very comfortable stay. Elva at the reception and Amos at the security were very helpful and amazing people. Breakfast is have multiple options The rooms are clean with all the amenities like airconditioner, wifi etc. Room service is also available

I cannot say enough good things about the staff at this hotel. Everyone was extremely nice and accommodating. The value is excellent. The breakfast buffet has a good variety. The shower had good pressure and was hot. And the location is very nice - located near multiple shops, restaurants, and 2 larger malls. Definitely will stay here again.

Rooms ought to have smart Tv where one can access Netflix,You tube,movies amongest other interesting views on Tv. Need to have slippers in the room,Toothpaste and toothbrush. With Kisumu being hot town water bottle should be 1 litre 2pcs. I would suggest also rooms to have coffee making heaters. Rooms are very clean with best beddings,towels and well flowing water. You have great team from soldier at the entrance, reception and even at restaurant. I have visited the hotel several times and have reason to keep coming back everytime am in Kisumu

Very nice, friendly and helpful staff. They are very informative and show you around well. The room was a good size with very comfortable beds and good air conditioning. Very clean bathroom with hot and cold water. Delicious breakfast too.

The staff were incredibly friendly and the breakfast offerings were great. The room was clean and the bed was comfortable. The AC was working well throughout our stay. It was an enjoyable stay and I would highly recommend it to anyone who has a trip to Kisumu.