Dengan penginapan di Homewood Suites By Hilton Surrey, anda akan berada betul-betul di tengah Surrey, dalam lingkungan 15 minit memandu dari Great Canadian Casino Vancouver dan Taman Holland. Hotel ini berada 15.8 km dari Metropolis at Metrotown dan 18.9 km dari Universiti Simon Fraser.
Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan pendiangan di lobi.
Dapatkan sesuatu untuk dimakan di kedai runcit/mudah beli yang disediakan untuk tetamu Homewood Suites By Hilton Surrey. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan pada hari-hari tertentu. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari.
Kemudahan yang ditampilkan adalah termasuk stesen komputer, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.
Inaplah di salah satu daripada 189 bilik tamu yang menampilkan TV Pintar. Program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri berjenama dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi muat komputer riba dan pembancuh kopi/teh serta telefon dengan panggilan tempatan percuma.
"It was my second time staying at this hotel.
There were two things I really needed to mention.
First, I turned on Netflix and started watching a movie around 8:00pm but I fell asleep shortly after. Around 9pm someone started knocking on my door very loudly, which woke me up. I then heard someone outside saying, “Hey, lower the volume.”
I was honestly super confused because the TV wasn’t even that loud???? and the knocking itself was louder than the TV and was what actually woke me up. I didn’t open the door because I found it creepy.
After that, I called my friend, and he suggested I contact the front desk. When I called, the lady told me their housekeeper had already checked and there was nobody in the lobby anymore (which makes sense because it had happened around 20 minutes earlier). She also said other people shouldn’t be able to access guest floors without a key card. When I asked whether anyone staying beside me had complained, she said nobody was staying next to my room, and the guest next door had only just checked in.
Maybe it was just someone passing by, but it was still really weird and uncomfortable. I’ve stayed in many hotels in different countries and have never experienced something like this before.
The second issue was that both the internet and TV stopped working at night and were still not working the next morning when I checked out, which was really frustrating. I mentioned it during checkout, and the front desk staff simply said the whole building was having the same issue and they were trying to fix it 🥲
The good thing is they’ve now fixed the access issue, so everyone needs a key card to access their floor.
The hotel itself is brand new, very quiet, and clean, which is why I chose to stay here again. Since it’s owned by Hilton, I honestly expected the staff to be a bit more professional when speaking to customers.
The housekeeping staff were all super friendly though."