einhorrido
2 Jun 2024
On arrival I was told that the rooms we booked at the Knysna Log Inn Hotel, were to be at the hotel across the road. Part of the same group, but not the Knysna Log Inn Hotel. We had to eat and use the bar at the Knysna Hotel, but had to cross the road again to our rooms. Not much effort to cross the road, I hear you think. However, I didn't get what I reserved and the Knysna Log Inn Hotel was not full. Reception staff were indifferent, saying that it was the same hotel. It wasn't. Nothing wrong with the rooms though. The breakfast buffet wasn't monitored effectively and we had to request more of certain items, which arrived after we had finished eating. My acid test is, "Would I go back". In this instance? No.
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