Pengguna Tetamu
15 Februari 2023
We were arriving end Jan 2023, and having read an earlier review highlighting construction work on the beach I attempted to contact the hotel via *********** for an update. No response. After another unsuccessful attempt, *********** called the hotel directly on my behalf, and the hotel confirmed there was no issue with construction of a new sea wall, so I decided to keep my booking. On arrival at the hotel we were greeted by a monstrosity of a construction site directly in front of the hotel on the beach (see photos) There was no way we could put with this as you would need to walk at least 150m just to get to a usable part of the beach. We then had to walk along the road and find alternative accommodation. Lanta Ilmare did allow us to cancel the booking with no penalty, but what they should do is notify customers in advance of the building work, and not lie about it when customers enquire. We did see the rooms briefly and they looked a bit dated but were large and clean. Once the sea wall construction work is completed I’m sure this would be a great hotel, until then though - avoid.
Terjemah