Pengguna Tetamu
10 Januari 2025
We were really looking forward to our stay here, but unfortunately, nothing matched our expectations or the photos shown at the time of booking. Instead of a cozy wooden bungalow with a jungle view, we were given a room in a concrete building with thin wooden partitions that had gaps, making it impossible not to hear every sound and conversation from the neighboring rooms. The room itself was a nightmare: spiders and other insects everywhere, mattresses so worn out that you could feel every spring, and bed linen that did not seem fresh at all. The bathroom was missing basic essentials like soap and toilet paper, while black mold covered parts of the walls. A broken bathroom shelf was hanging crookedly, and the shower only had cold water, with half of it leaking straight from the hose instead of coming out of the showerhead. After a sleepless night, we decided to leave. The owner initially assured us that we would be refunded for the remaining nights but told us to arrange it through ***********. However, Booking only refunded one night, stating that the refund was at the discretion of the owner. When we confronted him again, he suddenly barely spoke English and kept repeating the same sentence, making any further discussion impossible. Other guests also had non-functioning toilets, which reinforced our impression that this place deliberately takes advantage of backpackers. Just a short distance away, we found a far better accommodation for only 4–5 Euros more per night. Conclusion: Absolutely not recommended!
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