Hotel berhampiran Monkey Cliff, Koh Chang

Stayed here 4 times now in the last 18 mths and love the hotel, great location, staff are very friendly and helpful. Good breakfast choice and rooms are very spacious. My only negative comment is the WiFi is not great and would be great if was better and a reliable connection.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.

Tempat peranginan yang sangat cantik, saya suka semua unsur semula jadi di sini & kolam ikan di mana-mana & 2 anjing pantai yang sangat mesra. Terdapat restoran berhadapan pantai, gim yang sangat baik, 2 kolam renang, spa, penyewaan kayak. Kami mengambil masa hampir 2 jam untuk mendaftar masuk, yang agak mengecewakan tetapi kami datang pada waktu yang sangat sibuk semasa COVID jadi mungkin hanya sibuk. Saya akan mengesyorkan tempat ini walaupun, ia indah.

We have spent 6 nights in Santhiya Tree Koh Chang, even though it's rainy season, we still LOVE it there! Design: we stay at the Pool Suite Water View, almost whole building made by carved wood, traditional Thai design and lots of character, looks very beautiful & classic. Staffs: very friendly and excellent service Pools: 60m long pool at the breakfast restaurant with some seats facing the pool & peaceful mountain view. Another pool right in front of the beach & close to the villas. Both pools clean & big. Santhiya Tree use pa kao ma thai sarong as beach towel, love it! Food: delicious buffet breakfast & lots of variety. Food & drinks at the Chantara Restaurant is high quality & very yummy. The duo who sings at the restaurant are brilliant singers, you won't get bored with their performance. Room: spacious & clean, lots of electric plugs & even beach bag for use. They burn lemongrass/ citronella oil in the bathroom to keep mozzies away & room smells good. Massage at their spa: very good & reasonable price, sound of the waves makes the massage so relaxing, must try. Shuttle bus to main street: every 2 hrs they can drop you or pick up from main street as there resort is not at the road side. Not sure if it's because of low season, hope the shuttle service can be more frequent. Thank you everybody at Santhiya Tree Koh Chang for the great service and smiles. Will definitely come back for another holiday and highly recommend if you're looking for a fantastic place to stay! This beautiful place takes your stress away :) P.S. there's a small part of the road right outside the resort leading to the entrance is unsealed with lots of potholes, pretty bumpy for cars and their shuttle bus, suggest Santhiya Tree do something with it.

Sehr schönes Hotel, stellenweise leider etwas abgewohnt, aber trotzdem noch ganz schön. Wir hatten ein Bungalow direkt am angrenzenden Fluss, was von der Lage her schön war, jedoch von Innen sehr Standard eingerichtet und ziemlich abgewohnt war. Zudem war es ganz leicht schräg. Aber das hält sich in Grenzen, darüber kann man hinweg sehen. Es gibt 2 schöne Pools in der Anlage mit ausreichend Liegeflächen. Zudem wird ein kostenloser Shuttle Boot Service zum Strand und zur den Fireflys angeboten. Wenn man Pech hat wartet man jedoch lange auf das Shuttle bis es einen wieder mit zurück nimmt oder man verpasst die Rückfahrt (18 Uhr), dann muss man ca. 25 min zu Fuß zurück gehen (Navi oder Ortskenntnisse nötig). Das Frühstücksbuffet ist leider nicht empfehlenswert, die Auswahl sehr klein und geschmacklich auch nicht so gut, dann lieber für kleines Geld auswärts frühstücken. Der Service an sich war völlig okay und sauber ist die Anlage auch. Von der Lage her ist ein Roller vorteilhaft, aber kein Muss, in 15-20 min Gehweg erreicht man auch das wichtigste. Das Wlan in den Zimmern ist okay, reicht für Netflix. Aber zum Arbeiten vllt. nicht so geeignet.

Me and my boyfriend stayed here for 3 nights during our visit to Thailand and it was absolutely beautiful. The staff were so helpful and lovely, they really couldn’t do enough for you. One night we had left it too late to get any water from the local shop as it has closed- and the lady on reception sent house keeping to the room to give us two bottles of water- which we really appreciated!! The location of this hotel is perfect, you’ve got the beach and a pool to choose from- the beach is beautiful- so quiet and clean! The breakfast was great- not many English kind of options, only cereal, pancakes and fruit but lots of Thai options which my boyfriend enjoyed. The only negatives I would have to say was the wifi wasn’t great - it kept logging us out after an hour or and their were ants in our room but not many- they were only on walls now and again- but I’m such a clean freak and even i would stay there again- it really wasn’t that bad.

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

The location is seafront not beachfront as seen from photos if you bother to do some simple research. However, the resort provides a man made sand area with furniture overlooking the sea. Alternatively, walk a mere 2 minutes down the main road to access White Sands beach. The property enjoys a 7-11, Macro and beer bar complex nearby. It is only a short walk to White Elephant Sports bar and to restaurants, travel agencies and your typical beach shops down along the main road. The seaside complex provides an infinity pool, a long pool beside the bungalow rooms, beach bar and restaurant where all guests partake breakfast. Both the seaside and hillside complexes have a dedicated reception area. I found staff at both were friendly and probably able to assist you if you have done no research about Koh Chang. On this visit I opted for a hillside room as I was seeking overall value. I had read reviews that seaside rooms can be affected by noise at night emanating from the nearby beer bar complex. My room was situated on the east side of the building (3 floors) and was not affected by any noise at night. I even had a water view from my balcony. My room was spacious and clean. The aircon, fridge and TV worked fine. The wardrobe had hangers with some shelving space. A long bench space with drawers to place your things. A small table and two children was useful. Lighting was very good. The bathroom was also modern looking with segregated shower recess. Good hot water with good pressure. The buffet breakfast was excellent. All the possible food options have you covered including an egg station. Enough seating given the number of guests coming and going. Overall, the resort and my room provided me with what I wanted, a comfortable and quiet stay.

Everything during the stay was taking care of perfectly by the hotel staff. We got different birthday surprises which was a nice touch . The gym could be better as we couldn’t workout properly and went to a gym down the road . It’s also unfortunate that the pool isn’t heated as now nobody is using them. Great stay for families and elderly people