Hotel berhampiran Chinese memorial, Koh Phangan

We were here for 4 nights as a couple. Basically we liked our stay very much, but we can not recommend the small bungalows. We stayed in the cheapest bungalow and it was so small that you could not even place the open suitcase. In addition, windows and doors were not tight, so we had many mosquitoes in the room. Unfortunately, the air conditioner was also right above our heads, so we both caught colds. When using the shower, the whole bathroom floods because the drain is at the other end of the room. Also, there are no electrical outlets in the bathroom. But otherwise the room was clean and the bed was large and comfortable. We especially liked the hotel grounds. It is really in the middle of the beach, there is soft sand everywhere and the restaurant is also right at the water. There is also a pool table and a ping pong table, both of which we used very often. Special praise must be given to the helpful, friendly hotel staff, who were always eager to make one's stay as comfortable as possible. When we arrived the first evening, our window would not close. There were some communication difficulties with the ladies at the reception because they really didn't understand a word of English. In the following days, however, all the ladies at the reception could speak perfect English, which made communication much easier. Nevertheless, the ladies gave us a new room for one night, which was a great relief. Right next to the hotel is a scooter rental. We rented a scooter here, which was really uncomplicated and cheap. In the area there is very cheap and delicious street food, for example at ”Mama Thai Food” or ”Life Style” with super nice owners. The breakfast in the hotel is delicious and there is a choice of several dishes. However, it is ”a la carte” and you can only order one dish. The portion is a bit small for a grown man, so you would actually have to order 2-3 dishes to get full. Even the most expensive breakfast ”Milky Bay Breakfast” includes only 2 slices of toast, 2 fried eggs, a few mushrooms, 2 slices of tomato and a single piece of bacon (?!). Fortunately, free fruit (pineapple or watermelon) is always offered as well, which helps you get a little fuller. Conclusion: if I had to rate our room exclusively, I would only give the resort 2 out of 5 stars. I've slept in beachfront bungalows in Thailand that cost between 10€-20€ per night and were more comfortable and modern than our bungalow (50€ per night). However, due to the fantastic service, the great facility and the nice staff I give 4 out of 5 stars and the following advice: Don't book the smallest, cheapest bungalow! We saw the better rooms from the outside and they looked really big and modern. If we had stayed in such a room, I would have definitely given 5 out of 5 stars!

We had a very pleasant stay at the Summer Luxury resort. The rooms are really spacious and the resort is pretty with a nice pool and a sea view from the restaurant. We went in December and I believe there is a high tide at this time so there was no beach, but this didn’t really bother us as we didn’t have great weather anyway during our stay. The downside of this hotel is the location, there is a dirt track to get to the hotel which I personally wouldn’t feel too comfortable walking down at night. We hired a car as we found that there wasn’t many restaurants / things to do within walking distance. Having said that, the restaurant at the hotel is really nice, we enjoyed the food and the staff are very friendly. The breakfast was also really good too. The reception staff were also friendly, I didn’t get his name but one man in particular made our stay with his welcoming and warm attitude, and willingness to help us with any queries/trips we wanted to book etc! Another member of staff at the poolside bar was very friendly and attentive too. Unfortunately the cooking class wasn’t open due to maintenance during our stay which was a shame as we had rain most days and found ourselves looking for things to do. The spa was also closed for maintenance on one of the days. Overall, the hotel is nice, and I would definitely recommend if you’re not too bothered about hiring a car/scooter to get around.

Had terrible experience with the old lady who is a hotel owner/manager. Me and a friend of mine booked the hotel for 6 nights, turned up a day later than was supposed to and discovered that she put some other guests in the room. The explanation was that we didn’t notify the hotel that we would be 1 day late. The hotel has a right to do so according to their policies. But the lady’s attitude was horrible, no help was given (we came to the island during so called “Full moon party” time when even the worst hotels sell their rooms for crazy money). It was impossible to find anything at that time and we were tired and desperate after a long trip. So I suppose the greediness was the driving force to resell the room. No prior notification was given to me about the situation. The lady just said “leave” and was refusing to return money (I guess because she would lose the money if she cancelled herself). In the end the police helped us solve the situation and we had to move to another island. “Trip” also gave me quite a bonus for this. I love Thailand and their people but that was the worst experience for the whole trip

Everything was great from the moment we checked in to the moment we checked out! Amazing view from our room. The stuff is really nice, great sense of service! Would really want to come back!

Thankful that this property was available for us to book during the busy April 2023 Full Moon Party season. For a beachfront property with a swimming pool, I find their rates are super cheap. We arrived at noon time and we were allowed to check in immediately. Our room was spacious and came with a veranda. The place could be cleaner but it never got a point that we felt it was bothersome. Make sure your windows are locked! On our third night, we discovered our windows were unlocked from the get go but luckily all our belongings were intact. The staff were friendly and helpful. The resort is within walking distance to the Full Moon Party and Haad Rin Pier so that's definitely a huge plus. If you're planning to party and just need a decent and affordable place to crash, then this is it.

Had a great time staying in this hotel. Staffs are friendly and helpful. They gave me a discount on my room when i decided to stay extra day for the full moon party. Andy(i'm not sure if i remember it correctly) is very helpful in suggesting places to visit. He even treat us some beer. For breakfast they only have ala carte and food vouchers for those who will buy breakfast with the room. The room is huge, simple and the location of the aircon is perfect not facing the bed directly. I had a problem with the safe even when I entered the code correctly it wont open and the front officer helped me open it. My biggest problem in my stay is the amount of mosquitoes in the room. I had many mosquitoes bite and it was very itchy. I wished they had something in the room to kill the mosquitoes because even if i keep on asking them to spray my room there are still some mosquitoes left.

It's a nice and relaxing beach, to get away and wind off a bit. The room was super clean and new, and was quite nice with a balcony. There are very few plugs in the room, and the bedside plug was obstructed by the mattress and the bed, so it was unusable. There's a pool but it had a lot of sand from the kids running in and out of the beach and jumping directly into the pool... The beach, facing sunrise, is perfect and one of the nicest ones on the island, along with the larger one on the other bay next door. The SUPs and kayaks were old and broken. It had a very nice breakfast, which was included. Service was good, but I was upset that they claimed the hotel was going to be fully booked and couldn't offer a late checkout, although there were plenty of rooms available on trip.com to book, and when later that day I said that, they changed the story and said my room was already booked for the next day.

I have been to Koh Phangan about 20 times. I think this resort is the best hotel in Koh Phangan. The amenities, hospitality, food, and friendly staff are truly amazing. Non, one of the staff members, was very accommodating to us. I would recommend any family or couple that doesn't like to party to stay at this resort. But if you are a partygoer, you would be better off staying at Haad Rin or Ban Thai.

Overall the hotel was nice but in several point not what we expected: We booked a „villa with sea view“. There was no sea view at the villa that was assigned to us. You couldn’t see the sea neither from within the villa nor from the pool nor from the sun beds nor from the outside bath tub. The only way to see a glimpse of the sea was to stand up on a certain spot on the terrace. That’s not what we expected from a room advertised as „with sea view“ and the (trip.com) booking page also suggested otherwise. When we complained, we got assigned another villa where we could see the sea partly. Thank you for that. However, the manager told us that the photos from the booking page were in fact another villa. But it's not my responsibility to make sure that the photos and pictures provided on booking pages are correct. The hotel has to take care of that! This holds also true for the next issue: The gym was closed due to renovation. In the booking process, they advertised a huge fitness center with lots of machines. Now it’s shut down and we did not get any information about this. The „mini gym“, which does not even have at least one multi exercise machine, is nothing but a bad joke and no replacement at all for a proper gym! Again the staff told us they would inform about this on their website. When I checked that, I still found the photos of the large gym on their own website. It was just called ”mini gym”. But how am I supposed to know what they mean by that and that the provided photos are no longer correct??

We booked Villa cha cha in last minute. They charged us really high price around. Hotel situation is amazing but hotel is not good for stay. They have many rooms but just have 6 sunbeds, no sunbed around poolside, the staff did not clean tables, sunbed mats during our stay, breakfast area is also dirty and smelly. All windows has finger print and oily. We were really worry about hygiene cause we visited island after covid. They do not care about hygiene!!!!!! By the way I wanted get coffee from breakfast area around 7:45 am, the staff (name is KAE) did not allow me to take. But I saw someone who is gonna check out easily have their beeakfast at the same time. If you want to save your money and stay comfort do not stay at this hotel anyway. They charged us around 700 usd for 5 days. Basic bungalows are better then to stay at villa cha cha! Don’t be deceived their location and hotel pictures.