Hotel Kolam air panas di Koh Samui

Best experience with our private pool room suite Room is so spacious and with your own infinity pool overlooking the ocean it is just magical and mystical Th staff are absolutely welcoming and go over and beyond to help you have the best stay Although communication isn’t the best they try to understand and accommodate your personal preferences Cannot name all the staff there but all of them from the main boss down to security guard just will do everything to make you happy A mention to Mr Joe, he always was there to help us enjoy our stay and even gave us a personal tour to our wonderful buffet seafood dinner, thanks Joe Also San and Joe for our special anniversary dinner which you designed so we could have it on the beach which almost didn’t happen because of the weather The girls in restaurant and the top chef making our meals All the staff went above and beyond to make our stay most memorable Thank you all for your welcoming arms We wish you all good health hope to see you all again Angela and Bill Mihalakis room 108

Overall a very positive experience with super friendly staff and great value for money. Positives- fantastic beachside setting for pool and main restaurant. Large rooms and good value for money. Attention points - breakfast choice is limited which becomes an issue if you are staying more than a few days. There are different types of accommodation available; if you go with a room option it will be away from the beach with only a few villa actually on the beach front.

My stay at Centara Reserve Samui was truly exceptional. Few, Ton at the reception provided top-notch service, setting a welcoming tone. The ocean view from my room was breathtaking, and the option to rent kayaks and paddle boards added adventure to my trip. Even after check-out, I was able to make use of the well-maintained gym and shower facilities. The cleanliness and overall quality of the gym made it a perfect place to unwind and refresh before heading out.The pool offered a stunning beach view, and the breakfast buffet, with customizable and pre-serviced options, catered to every taste. Additionally, the hotel's prime location provided easy access to a variety of tasty restaurants in the vicinity. Exploring the local cuisine was a delightful adventure in itself. It was the perfect setting for a memorable honeymoon, and there were plenty of delicious restaurants nearby. The services were worth the price, and I can't wait to return for another fantastic stay:)

The best hotel I’ve stayed ever! It’s located on a cliff, far from noise, great views! There’s free shuttle bus to Lamai beach or Chaweng beach. The hotel owns an App to introduce everything and communicate, very convenient, staff are helpful! The breakfast is fantastic, super delicious! Eggs, drinks, fried rices, etc all you can order! Free flow champagne as well! We didn’t stay in a villa, but the view is good, room is big! There’re 2 infinite pools in hotel, and one private beach! We heard there’re some water sports available but the tide was too strong to do so during our stay! We had a great time, will definitely stay there again!

We had an absolutely perfect holiday at Rocky’s and that was down to both the resort itself and the wonderful, accommodating staff. The resort is absolutely stunning, a tropical paradise, and the staff made our stay so memorable, going above and beyond to make sure we had an unforgettable experience. I proposed to my now fiancé during our stay and again the staff’s attention to detail to make the occasion so special was second to none. Our stay will live long in our memory and will always have a special place in our hearts. Thank you and we hope to see you again one day. Matt & Juliet

The large hotel has modern and very clean rooms and a very good room service. The TV in my room did not work. The swimming pool is very nice but unfortunately there is no gym available. You can rent a motorbike there for 300 baht per day (quite expensive) but unfortunately the staff there is not easy to reach when you wanna return the bike. You can park the bike at the nearby Central shopping mall which is quite complicated because the parking space is very narrow. All in all I would recommend the hotel!

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i

Spacious room, view from the room is spectacular, laundry machines, refrigerator and cooking ware makes it really easy and feel like home. Hotel staff are polite and helpful. Location is a bit tucked out of the way but I was aware of it before checked in so I am okay with it, renting a motorbike around doesn’t make the location too unbearable. During my stay there were not many guests so it’s very quiet which is perfect for me to work, also feel like having the whole time undisturbed, the only downside is the breakfast can be a bit better, rather limited choices and repetitive; and the gym is rather old. Overall it has been a really joyful stay, would definitely recommend it

I and my wife stayed in a garden facing pool villa with about 60 sq meters in size. The villa’s own pool was very clean and the balcony was facing the east. Other than a little noise generated from our neighbours next door, the environment was absolutely serene and peaceful. The room is thoroughly cleaned because of the efficient housekeeping staff who responded to our needs almost within 5 minutes every time we called. We particularly enjoyed the convenience and cleanliness of the fitness room which is immediately opposite to my villa. All hotel staff are very courteous and helpful when being approached by us. While driving their golf carts around, they would always actively stop and give us a lift for wherever we wished to go within the resort. The restaurant Kiree didn’t disappoint us as per other guests’ compliments. It offers a wide range of sumptuous dishes in semi-buffet style breakfast and the chef could made some specific dishes according to our orders. The Kiree also impressed us by the set dinner with wine-pairing given its fusion of quality Thai and International food and choices of wine. My wife and I believe we would come back in the summer which would be dryer and lots of sunshine! Highly recommended!