Overall:
The hotel itself is quite lovely, though its location might not be ideal for those seeking easy access to city centers or a wide variety of nearby activities.
Pros:
* In-room Pool: The in-room pool was a fantastic feature.
Cons:
* Disruptive Cleaning: Daily room cleaning, typically between 3-5 PM, often interrupted our plans, especially our enjoyment of the in-room pool. Our request for earlier cleaning (12 PM) was not honored. The cleaning itself was very quick (around 15 minutes).
* Uncleanliness: The bathtub was dirty (pictures provided), and the overall floor cleanliness was unsatisfactory.
* Inconsistent Service: Hotel staff were generally agreeable to requests, but follow-through was unreliable. An issue with the shower (alternating between scalding hot and icy cold water) was poorly addressed, and the problem persisted throughout our stay
.
Key Improvements:
* Flexible Cleaning Times: Offer guests more flexibility in scheduling room cleaning, perhaps with a designated "do not disturb" option.
* Enhanced Cleaning Standards: Improve cleaning protocols, particularly in bathrooms.
* Improved Service Delivery: Ensure that guest requests and issues are addressed promptly and effectively.
I hope this revised version is more helpful and concise!
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