Hotel 3 Bintang di Koh Tao

Staff gentilissimo. Al bar/ristorante si fanno in 4 per servirti al meglio. Carinissimi col nostro piccolo di 4 anni. Cucina improntata su una clientela internazionale, ma piatti thai, soprattutto gli spicy, veramente ben fatti. Prezzi onesti per l'isola e soprattutto per essere un posto Isolato. Ottima scelta la birra solo in lattina, il resort a fianco la serve in bottiglia col rischio di ritrovarsi dei cocci di vetro in spiaggia. Navetta a diverse ore del giorno che fa la spola tra il resort ed il porto o Sairee. Che altro dire... Per noi è stato un ottimo inizio di vacanza.

We had an awful experience at the Seashell dive centre attached to the hotel, and are now out of pocket for 22,000 baht for courses that we couldn’t complete due to the behaviour of the centre manager. We booked and paid upfront for a day of fun dives and 2 AOW courses. After an awful experience where I became very cold and sick on the fun dives due to poor weather conditions and inappropriate kit, we asked to be refunded for the AOW or to wait until conditions were calmer. The manager said that we could not be refunded but could wait for calmer conditions and we extended our time by another week in order to wait for things to calm down. However, the following day we popped into the centre and the managers attitude was completely different, he was rude and difficult and following some very unpleasant interactions with him over the following few days, we took the decision to not go forward with the course. One of the instructors who witnessed the managers behaviour apologised on his behalf giving the excuse that he was in a bad mood as had broken up with his girlfriend ! It was evident that once he had our money, that he had no interest in delivering our course or providing any level of customer care. On the fun dive, kit was poor, with a thin shorty wetsuit provided that was not suitable for the weather conditions, no boots, fins that were too small as they didn’t have any other sizes. Our instructor however was dressed in a full wetsuit and boots etc as said he tends to get cold. There was no provision of snorkels despite PADI guidance stating that these are an essential piece of safety equipment and no basic first aid care / procedures provided for cold, sick customers. When we asked for snorkels, we were told that they are unnecessary and just get in the way. The manager has refused to give his name and diver number despite repeated requests which raises further alarm bells and he ignored all initial emails and messages. Finally, we received a response whereby he said that we had booked onto the course on 3 occasions and not attended. This was completely untrue as no date had been set for us to do it at all. The hotel (who we paid for the course) have not responded to any emails or messages in relation to our complaint and couldn’t have been less interested when I raised it with the reception staff at checkout. My advice is that if you go to Seashell hotel, please AVOID the dive centre. You might be ok if everything is straightforward and you get a good instructor, but if there is a problem then don’t expect any level of care or compassion. We had travelled to Koh Tao to do some fun dives and complete our AOW courses. Our experience at seashell dive centre has ruined our trip to this island. After some detective work, we have established that the dive centre managers name is Hasan Can Toker . I wonder what his reasons for hiding this are ! Again, not the actions of a professional and transparent dive centre manager. As for the hot

Auf den ersten Blick eine wunderschöne Bungalow-Anlage in einem sehr gepflegten Garten. Leider muss der Service in diversen Punkten besser werden. Ich war in drei verschiedenen Bungalows und das WiFi ist in einigen Bungalows nicht erreichbar. Auch wird die Geschwindigkeit nachts stark gedrosselt, Telearbeit ist somit nicht möglich. Einige der Bungalows haben ein Problem mit Gekkos und Nagetieren, die sich im Dachgerüst einnisten und sehr laut sind. Diese können nur durch den Einsatz sehr stark riechender Chemikalien temporär verscheucht werden. Ich musste nach einigen Tagen mein Bungalow verlassen, weil der Geruch nicht auszuhalten war. Leider wurde mir nicht proaktiv eine tierfreie Unterkunft angeboten, erst nach mehrfacher Beschwerde. Interessant ist dass jede Reinigung 500 THB kostet. Normalerweise ist bei Hotels im Preis die Reinigung enthalten. Der Müll wird nicht geleert, erst nach zigfacher Aufforderung. Mir wurde ein riesiger schwarzer Müllsack vor mein Bungalow gestellt, in dem ich den Müll wochenlang sammeln sollte, weil keiner der Angestellten bereit war, den Mülleimer zu leeren. Die Freundlichkeit der Mitarbeiter lässt bis auf wenige Ausnahmen stark zu wünschen übrig. Sehr untypisch für Thailand.

The location is near the end of the beach, so it's a bit of a walk to get to the ”main area”, but the distance is easily walked along the beach. This is also somewhat of a blessing, as it reduces the noise level at night. We stayed in an AC bungalow, which was nice. However, the shower had very poor water pressure, and there are no curtains on the windows, despite the fact that the other bungalows and rooms can look directly in on you... We had to find cardboard to cover them... They have a restaurant on site, which is priced higher than some of the restaurants in the main area, but *most* of the food is good (not great), and the staff are really nice, so we ate there relatively often (as it was better than walking back and forth to the main area). Despite some relatively minor annoyances, we'd happily stay there again, depending on the price.

What a great place to stay on Koh Tao. Our bungalow was perfect for island living. Only complaint was the lack of a chair to sit at the desk with (just used a night stand). Two nice pools built into the natural landscape. “Tom” the concierge was very helpful in all matters. Thanks Tom. Breakfast was mostly western and might I add their bacon was amazing. We extended three days after the first three went too fast.

Tendras unas vistas alucinantes desde la habitación y la verdad que el personal muy atento y siempre con ganas de ayudar. Lo que no me gusto es que las fotos no coinsiden con la realidad y el Risort aun esta en obras tiene un gran potencial pero tiene muchas cosas que mejorar, la cama no es nada comoda para el precio que se paga, la decoración de la habitación es muy basica no hace que te sientas en un supee Risort que es lo que se ve en las fotos, las vistas si las tendras, pero no te esperes grandes comodidades, despues esta contruido en un acantilado y la cuesta para ir hasta la salida del hotel telita jajajjajaja esto para personas mayores lo veo difícil, aún que yo creo que si fuera el casa tienen un carrito de golf en el que nos bajaron las maletas que podria us**** para ayudar a las personas mayores. Otra de las cosas buenas y recomiendo si o si es coger la lancha desde el hotel hasta la pequeña isla de al lado son 3 minutos pero es un lugar increible que no te puedes perder si vas, también ofrecen la opcion de alquilar moto que eso esta super bien porque ya la coges desde el hotel y cuando te vayas puedes dejarla allí mismo ¡ Eso te ahorra el camino hasta otra agencia de motos que hay mil! En resumen lo recomiendo porque la estancia, si la comparo en global fue buena pero no te esperes grandes lujos.

This hotel is great for people trying to dive. If you're looking for rooms right on the beach then there may be better options, but the rooms that they do have are very good and it feels like you're walking up in the forest. The staff are very kind, there are a lot of great restaurants (vegetarian friendly) and it's very close to the night parties. I stayed in the jungle house which is the last set of rooms. They have to call you a golf cart which takes like 2 minutes to get to your room. It's a bit inconvenient, but not a deal breaker. There is a nice infinity pool for every different set of places so it's good and secluded.

That was just a perfect stay in this 5-star hotel. I have stayed in different hotels on Koh Tao, and Koh Tao Regal was the best! For the affordable price we have got a spacious room with a nice balcony with an amazing view to the beach and swimming pool. Though some people say that furniture is a bit old, we did not care. I wish i could stay in this hotel for a month or even longer. The hotel has 3 huge swimming pools! I guess just couple hotels on Koh Tao have swimming pools of that size, because we are on the island, with lack of fresh water! Amazing! And the beach is almost under your balcony. I fell in love with this hotel!

Apabila anda menginap di Greenery Resort Koh Tao di Koh Tao, anda akan berada berhampiran pantai, dalam lingkungan 5 minit memandu dari Teluk Chalok Baan Kao dan Klinik Mae Haad. Hotel mesra keluarga ini berada 1.3 km dari Teluk Shark dan 1.4 km dari Tembok Mae Haad.Gunakan peluang rekreasi seperti basikal sewa atau kecapi pemandangan dari teres dan taman. Hotel ini juga menampilkan akses Internet wayarles percuma, penjagaan anak/bayi (surcaj) dan bantuan pelancongan/tiket. Cukup mudah untuk mengunjungi tempat tarikh berdekatan dengan pengangkutan ulang-alik kawasan (dengan surcaj) yang disediakan.Kemudahan yang ditampilkan adalah termasuk tempat simpanan bagasi, kemudahan dobi dan peti simpan selamat di meja/kaunter hadapan. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 41 bilik berhawa dingin yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi meja dan air botol percuma, manakala pengemasan disediakan setiap hari.

Unfortunately we were very disappointed with our stay here. The location of the hotel is amazing, on the beach along a very busy ***** of restaurants and beach bars which was great. However, the hotel itself was sadly a let down. The hotel keep whistling birds in cages just outside the hotel rooms so expect to be woken at all hours by birds whistling louder than we could believe. The room we were in was very basic to the point where the only plug socket was by the front door, so to dry my hair I had to stand at the front door with no mirror or chair… The shower was a fixed height (very low) so my partner had to be on his knees to wash his hair and I had to bend significantly despite not being very tall. The room was very dark with basically no natural light at all throughout the day. The bedding was just a thick blanket, that I imagine isn’t washed between guests, in between two loose sheets so the blanket kept coming out of the sheets. The toilet was very temperamental and wouldn’t always flush properly. One positive is that the air con was strong however to circulate the air we also had the fan on and this made an annoying screeching noise when it turned to a certain point, which again, woke us up during the night. We didn’t have breakfast because we had a look at what was on offer and decided to go elsewhere as there are lots of nice local places to eat. The staff also weren’t the most pleasant and even got our dates confused when we checked in. Sadly wouldn’t recommend this hotel.