Hotel berhampiran Anjali Mall, Kolkata

If you want a comfortable stay near the airport for a long layover this place is great. Clean facilities, friendly staff, decent food and drink options and most importantly, 5 mins from airport terminal. Perfect for a layover stay if u have an early morning flight to catch

Reshmi ,subhankar, basant ,very good service, excellent timing, good food quality also good service and nice arrangement also good behaviour to customer and nice place ,good decoration also excellent service.

สะอาด พนักงานบริการดีมาก สิ่งอำนวยความสะดวกครบทุกอย่าง ไกล้ศูนย์การค้าสะดวกสบาย การเดินทางไกล้สนามบิน มีสระว่ายน้ำ และฟิตเนต พนักงานต้อนรับ และส่วนอื่นบริการดีมาก

All good . Hospitality was excellent. First visit to Sonnet, Kolkata.Specially House keeping And thanks to Mr Rajesh Pandey House keeping Manager for taking care of all my needs. Specially safety and security was upto my satisfaction as a single lady trip on official work. Highly recommending to everyone out there, family and friends to come and stay here. Honestly speaking room is very spacious and well designed cleanliness was very good. In room dining was also too good. Thank you Regards Dr Nabanita Baruah, Professor, Regional Dental College, Guwahati, Assam Room no 505

The Rooms and washroom were clean. The location is quite good.near to city centre 1 and karunamoyee. The ac and tv was working perfectly fine. The food you will get is good in taste and homemade. Overall it was a nice stay in Saltlake are kolkata

Everything was great, starting from checkin to checkout. The staffs were very friendly and made sure that your needs are attended. The food was great. The bar person was amazing. The location is 30 mins drive from airport. The suite was good

Service was too too late. Once i asked them slippers and comb they took 20 minutes to bring and there service was too too late

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

It is really a nice hotel. Good ambiance. Some people will complain about back side construction view & noise. But fortunately I got front side room, moreover who looks outside in city hotel? But for sound hotel May change backside windows to soundproof options. Clean & decorated room. Breakfast is ok, rather I would say Good if not Very Good. Reception people are very helpful, I got early check-in at 12:30PM. Nearby Shopping District. As it is busy area, so get ready for whole day huge traffic.

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