Pengguna Tetamu
12 April 2024
I regret to say that my recent stay at this hotel was incredibly disappointing and a complete waste of money. From the moment i checked in, i faced numerous issues that severely impacted my experience. Firstly, the water coming from the tap was disturbingly dirty. Despite raising this issue with the hotel staff immediately, it remained unresolved throughout my stay, forcing me to avoid using the tap water altogether. Additionally, the bathroom lighting was non-functional. I reported this problem well in advance, hoping for a quick fix, but, disappointingly, no action was taken to resolve the issue, leaving me to manage in near darkness. To make matters worse, the door handle in my room was loose and felt like it could come off at any moment, which did not make me feel secure. Overall, the lack of attention to these critical issues by the hotel staff was very frustrating. I expected a basic level of functionality and service, which this hotel failed to deliver. I do not recommend staying here unless significant improvements are made.
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