Hotel 5 Bintang Terbaik di Kolkata

Sebuah oasis yang tenang di pusat bandar Kolkata. Perkhidmatan yang baik. Makanan bagus. Dunia lama tetapi boleh dilakukan dengan peningkatan. Kebersihan koridor juga boleh dipertingkatkan.

สะอาด พนักงานบริการดีมาก สิ่งอำนวยความสะดวกครบทุกอย่าง ไกล้ศูนย์การค้าสะดวกสบาย การเดินทางไกล้สนามบิน มีสระว่ายน้ำ และฟิตเนต พนักงานต้อนรับ และส่วนอื่นบริการดีมาก

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

The stay at itc sonar was wonderful. The ambience ad grandeur of this property is beyond words. The cuisines served here are excellent. Credit goes to Chef Shubonkar for taking individualistic care. I would like to mention Mr. Sujoy from front office for his help ad arranging the best for me. I would love to visit again.

The stay was comfortable and unexpectedly as always comfortable. Been coming here for my business stays since last 5 years and get the same smiling and humble staff as always . Pronoy this time was handling everything single handedly and yet with a calm attitude and a comforting smile.

服務一般 應對速度比較慢 需要不斷催促。門卡打不開催了半天才幫忙解決，雖然態度是可以的，但工作效率不高。另外床單的清潔度需要提升。

Nice, still have to improve alot of things I am trying to reception but call go to emergency department

rasa dan kepelbagaian makanan yang terdapat dalam vivnta adalah tidak baik kecuali perkara ini adalah baik dan sangat baik

Terletak di Kolkata (Tangra), ITC Sonar, a Luxury Collection Hotel, Kolkata berada dalam lingkungan 10 minit memandu dari Taman Eden dan Jambatan Howrah. Hotel mewah ini berada 7.7 km dari Memorial Victoria dan 9.2 km dari South City Mall.Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang terbuka dan pusat kecergasan 24 jam. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut.Nikmati masakan antarabangsa di Eden Pavilion, salah sebuah daripada 4 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Ingin hilangkan rasa letih? Berehatlah dengan menikmati minuman enak di salah sebuah daripada 2 bar/ruang istirahat.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar keluar ekspres dan surat khabar percuma di lobi. Kemudahan acara di hotel ini terdiri daripada pusat persidangan dan sebuah bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 237 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan tab mandi rendaman dalam dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

That's a great service from hotel staff especially at the breakfast restaurant staff. They always take care what you want and offer food choices to me and colleague. Surely, the food for breakfast is great, variety of choices. I love coffee and cake so much. When they know that we are the last day at hotel, they prepared simple cake but full of hospitality of restaurant team. Thanks so much and we will come back again.