Mencari hotel berdekatan Susan Hoi/Shell Cemetery? Ambil inspirasi daripada ulasan pelancong sebenar.

Pilihan Hotel Krabi Yang Menarik untuk Anda

Lihat hotel trending kami berdekatan Susan Hoi/Shell Cemetery

5-bintang

The ShellSea Krabi I Luxury Beach Front Resort & Pool Villas
4.3/542 Ulasan

The ShellSea Krabi I Luxury Beach Front Resort & Pool Villas

Teluk Ao Num Mao Krabi|0.68km dari Susan Hoi/Shell Cemetery
Hard to know where to start… bitterly disappointed is the phrase I’d use. Everything from start to finish wasn’t great. Most of the issues centred around poor quality of service with what seems to be badly trained staff. The rooms are designed nicely but cleaned poorly, multiple occasions where surfaces were not wiped and products not replenished. The service at the bar and restaurant was bad with food coming out at different times, forgetting orders or it taking 40+ mins. The shuttle times are limited so that if you want to go out to the town for dinner or lunch you need to pay for a taxi, which are also over priced compared to other areas of Thailand. Items were placed on our bill that were included in our stay, after asking confirming several times that these items wouldn’t be an added extra. We booked a snorkelling tour with the hotel which was very poor. Due to multiple reasons we felt unsafe and asked the hotel to tell the boat driver to take us home. She then proceeded to tell him to ignore us and sail further out to sea in the hood we’d change our mind. It took us 6 times of asking to be finally taken back. When we made a formal complaint at the hotel we weren’t given an apology or refund, not even a bottle of gesture of good will… nothing. We were asked to pay nearly £200 per person for the NY event, on top of our stay, which I felt was outrageously overpriced. There is a real sense of over charging guests and not providing service or products that warrant the high fees. Overall very unhappy with our stay. The staff need some thorough training and a duty of care for the guests needs to be given priority. It’s important to note that the hotel wasn’t even half full yet the team seemed overwhelmed and unprepared.

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Mesra keluarga

The ShellSea Krabi I Luxury Beach Front Resort & Pool Villas
4.3/542 Ulasan

The ShellSea Krabi I Luxury Beach Front Resort & Pool Villas

Teluk Ao Num Mao Krabi|0.68km dari Susan Hoi/Shell Cemetery
Hard to know where to start… bitterly disappointed is the phrase I’d use. Everything from start to finish wasn’t great. Most of the issues centred around poor quality of service with what seems to be badly trained staff. The rooms are designed nicely but cleaned poorly, multiple occasions where surfaces were not wiped and products not replenished. The service at the bar and restaurant was bad with food coming out at different times, forgetting orders or it taking 40+ mins. The shuttle times are limited so that if you want to go out to the town for dinner or lunch you need to pay for a taxi, which are also over priced compared to other areas of Thailand. Items were placed on our bill that were included in our stay, after asking confirming several times that these items wouldn’t be an added extra. We booked a snorkelling tour with the hotel which was very poor. Due to multiple reasons we felt unsafe and asked the hotel to tell the boat driver to take us home. She then proceeded to tell him to ignore us and sail further out to sea in the hood we’d change our mind. It took us 6 times of asking to be finally taken back. When we made a formal complaint at the hotel we weren’t given an apology or refund, not even a bottle of gesture of good will… nothing. We were asked to pay nearly £200 per person for the NY event, on top of our stay, which I felt was outrageously overpriced. There is a real sense of over charging guests and not providing service or products that warrant the high fees. Overall very unhappy with our stay. The staff need some thorough training and a duty of care for the guests needs to be given priority. It’s important to note that the hotel wasn’t even half full yet the team seemed overwhelmed and unprepared.

Cari Lebih Banyak Hotel

Lihat Ulasan Tetamu untuk Hotel di Krabi

Mencari hotel berdekatan Susan Hoi/Shell Cemetery? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
M.P Resort Krabi
3.7/55 Ulasan
Teluk Ao Num Mao
booking a hotel for three people but the bed can be double but have to add 250 bht for an extra bed per day
Pimann Buri Pool Villas Ao Nang Krabi
4.6/543 Ulasan
Nice place for family, hotel location was a bit far from town about 15-20minutes. Anyway, hotel prepared shuttle bus for hotel guest. Facilities quite satisfactory, only found electrical cooker was not work efficiently. Friendly staff n good service! Breakfast choices were limited, but taste acceptable.
Friendly Hotel Krabi
3.9/52 Ulasan
Teluk Ao Num Mao
I did not stay at this location as there was an urgent need to go to the airport and I was recovering from a bad flu. Trip.com did not allow me to cancel despite my urgent needs. However from looking through google maps, the hotel does not seemed to have anything much around the area. I am not able to best review this as I did not stay there
The ShellSea Krabi I Luxury Beach Front Resort & Pool Villas
4.3/542 Ulasan
Teluk Ao Num Mao
Hard to know where to start… bitterly disappointed is the phrase I’d use. Everything from start to finish wasn’t great. Most of the issues centred around poor quality of service with what seems to be badly trained staff. The rooms are designed nicely but cleaned poorly, multiple occasions where surfaces were not wiped and products not replenished. The service at the bar and restaurant was bad with food coming out at different times, forgetting orders or it taking 40+ mins. The shuttle times are limited so that if you want to go out to the town for dinner or lunch you need to pay for a taxi, which are also over priced compared to other areas of Thailand. Items were placed on our bill that were included in our stay, after asking confirming several times that these items wouldn’t be an added extra. We booked a snorkelling tour with the hotel which was very poor. Due to multiple reasons we felt unsafe and asked the hotel to tell the boat driver to take us home. She then proceeded to tell him to ignore us and sail further out to sea in the hood we’d change our mind. It took us 6 times of asking to be finally taken back. When we made a formal complaint at the hotel we weren’t given an apology or refund, not even a bottle of gesture of good will… nothing. We were asked to pay nearly £200 per person for the NY event, on top of our stay, which I felt was outrageously overpriced. There is a real sense of over charging guests and not providing service or products that warrant the high fees. Overall very unhappy with our stay. The staff need some thorough training and a duty of care for the guests needs to be given priority. It’s important to note that the hotel wasn’t even half full yet the team seemed overwhelmed and unprepared.
Amatapura Beachfront Villa 14
5/51 Ulasan
Teluk Ao Num Mao
非常好,一到達,就已經準備好了很多吃的,喝的,還有早餐服務一定要體驗,會在樓下現做早餐,還有別墅燒烤,管家也有各種幫忙訂出海遊玩項目,出門找管家訂車,比外麪便宜很多!環境非常好,和朋友們一起去的,整體非常棒!值得推薦!!!
Villa Cha-Cha Krabi Beachfront Resort
4.3/586 Ulasan
Teluk Ao Num Mao
This is our 4th trip to Krabi and subsequently the 4th hotel that we have stayed at. Villa cha cha in a nutshell is everything you want in a resort for a family trip. We booked the beachfront suite and it was nice, spacious and comfortable! The service is overall good but, and this is a minor issue, the food takes time to be served in the restaurant, which basically means you can enjoy more cocktails in the happy hour :) It is a 15 mins drive away from Ao Nang beach but they have a free shuttle service every half hour. Another thing they can improve upon is having another masseuse at their spa. There is only one masseuse and sometimes the wait period is too long!

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