Ulasan Express Kraków Hotel

Good hotel. Breakfast provided at the sister hotel within the same grounds

Nice place! Good choice - price/quality.

No noise installation

Prima hotel, 1 nachtje slapen vlucht gemist, prima en goed betaalbaar dankzij Tripcom makkelijk geboekt

Camera pulita e personale alla reception molto gentile. Lontano dal centro ma facilmente raggiungibile con i mezzi pubblici. Ottima posizione per arrivare in aeroporto in breve tempo

pokój czysty, lokalizacja dobra, dobra cena, bardzo miła pani z obsługi

Обычный номер, ничего лишнего. Чисто и уютно. С закрытом окном выспались, но не успели сходить в сауну. Хорошо продлить время.

酒店位置一般, 要搭一程車15分鐘才有超市, 去其他景點要用40分鐘車程, 前臺服務速度快, 但是房間清潔就唔掂

清潔感がいいと思った。しかし中央駅まで行くのにバスに乗らないと行けないため立地は良くない。まあ普通のホテルである。

Miłe zaskoczenie śniadanie bardzo obfite duży wybór potraw

Świetne miejsce na krótki pobyt przed wylotem z lotniska Balice. Bardzo dobry stosunek jakości do ceny. Polecam.

Buena experiencia.

Great little hotel, 20 mins walk to local shopping complex and Lidl. Very comfy and clean. For a budget hotel met all our needs, breakfast was basic but met our needs. Allowed us to check in early and gave us extra pillows when we asked. Has tea and coffee facilities in room, bottled water and soap and shower gel also.

This hotel is not 4 stars. Not worthy of one star. On arrival we were spoken to with the worst manners i have ever experienced, zero customer services. It shows pictures of a different hotel in their advertising. The pictures are of a hotel across the carpark called the premier. They don't have a pool and it is dark and dinghy. Room was not cleaned all week, strong smell of cigarettes. No amenities and no fridge in room. Can only buy a drink at certain times of the day at the other hotel across the carpark. Food was not great, but nowhere else to eat within walking distance. Again no restaurant at hotel and had to go to other hotel to eat, even for your breakfast that we paid for as part of the stay through the express hotel. Staff were rude when questioned about pool; that didn't exist. I was then told we could use the pool at other hotel but there was a charge. Room cards did not work, so we couldn't get in our room. Went to reception to sort the situation, where I was told by staff it was my fault. Said I must of had them near my phone. This was not the case. This hotel is a joke and the staff are awful. Krakow is gorgeous so don’t let this review put you off visiting, but do not use this hotel. It will ruined your holiday.