Ulasan Express Kraków Hotel

Good hotel. Breakfast provided at the sister hotel within the same grounds

Nice place! Good choice - price/quality.

No noise installation

Обычный номер, ничего лишнего. Чисто и уютно. С закрытом окном выспались, но не успели сходить в сауну. Хорошо продлить время.

Miłe zaskoczenie śniadanie bardzo obfite duży wybór potraw

Świetne miejsce na krótki pobyt przed wylotem z lotniska Balice. Bardzo dobry stosunek jakości do ceny. Polecam.

This hotel is not 4 stars. Not worthy of one star. On arrival we were spoken to with the worst manners i have ever experienced, zero customer services. It shows pictures of a different hotel in their advertising. The pictures are of a hotel across the carpark called the premier. They don't have a pool and it is dark and dinghy. Room was not cleaned all week, strong smell of cigarettes. No amenities and no fridge in room. Can only buy a drink at certain times of the day at the other hotel across the carpark. Food was not great, but nowhere else to eat within walking distance. Again no restaurant at hotel and had to go to other hotel to eat, even for your breakfast that we paid for as part of the stay through the express hotel. Staff were rude when questioned about pool; that didn't exist. I was then told we could use the pool at other hotel but there was a charge. Room cards did not work, so we couldn't get in our room. Went to reception to sort the situation, where I was told by staff it was my fault. Said I must of had them near my phone. This was not the case. This hotel is a joke and the staff are awful. Krakow is gorgeous so don’t let this review put you off visiting, but do not use this hotel. It will ruined your holiday.

Hotel lovely and clean, the rooms are basic but cleaned well every day, coffee and tea and bottled water in your room every day, our children stay in the room next door, i paid for a 3 bedroom but it only had a sofa bed in that was a bit small. Breakfast was lovely, lots to choose from. bar staff friendly and help full reception very helpful the hotel is about 3 miles from the main town and we got a taxi that was about £4.00 each way but more in busier times!