Residence Tournet

Super, polecamy 👍

Absolutely loved this hotel. Very unique, traditional and the staff were absolutely lovely. Allowed me to check in early, which was tremendously helpful. Loved the breakfast and thought the price was very competitive. It is a little difficult to find and not the closest to the town centre but the public transport is very good and I needed to be closer to the Podgorze region, for my planned trips, so this was ideal. Would definitely go again and they are also in the process of refurbishment, improving on the already good facilities.

The Residence Tournet is a charming hotel located in the centre of Krakow. Just a five minute walk from the old Jewish district of Kazimierz and a ten minute walk from the beautiful old town. The hotel was clean and warm and very safe. The surrounding area is really charming with plenty of public transport options, shops, cafes, restaurants and bars and it was very quiet and peaceful during the evening. The rooms were basic but wonderful for the price with everything you could need to make the most out of your time in Krakow. The breakfast in the morning was perfect and very delicious and the staff were exceptional and could not do enough for me. They were kind and helpful and made me feel very welcome. If ever I return to Krakow, I would love to stay here again to further explore this fascinating city. Thank you for a wonderful stay Residence Tournet!

Very nice small hotel in one of the best locations in Krakow, in jewish part of town. Very clean rooms. Nice staff. Breakfast could be more intersting, but is OK. Walking distance to everything, except Auschwits and salt mines in Wieliczka (and some more). Do not expect five star level. It is not top class, but if you are interested in a nice place to sleep, clean toilet and shower, this is it.

Nice comfortable room on the top floor. Small single bed, but as it was just me it was fine. Very convenient to the Old Town, but it was quite noisy at night even with the windows closed.

Receptionist was kind and most welcoming. Hotel was clean. Breakfast was ok. Good location

Receptionist very efficient in explaining everything. Room was clean and tastefully decorated. Privacy was respected and would definetely stay again.

We spent three nights here and this was a disappointing stay. It was extremely noisy at night. The room that we were given faced the street despite our asking for a quiet room when we booked. Apart from two narrow tall windows, there is no other source of ventilation. We had to open the windows as it was hot. Unfortunately, there are many bars/restaurants and every night we were subjected to drunks shouting, singing, music and also fighting on the street below the hotel. The nearest bar was only a few doors away and seemed to be a magnet for the badly behaved. This went on till early morning, usually about 3.00am. The street is blocked off to traffic at one end and is therefore used as a rat-run for people on foot leaving the socialising area. The disturbance is continuous; had it been in short bursts with long periods of quiet in between it would have been bearable. Sleepless 3 nights! Not happy at all! The front desk staff (present only from 8am - 10pm) and we were locked out of the hotel twice as the card entry was temperamental and the door extremely heavy to open. We were rescued by another guest leaving and on the second occasion by the receptionist arriving early. We asked to change rooms due to the noise. The body language displayed during the reply that none other rooms were available suggested that they simply could not be bothered. It was certainly not a case of their having to clean the room – ours never was (see next paragraph) The room and bathroom were basic but did not look clean. The room and bathroom were not cleaned during the stay and the waste bin never emptied. Pillows were not up to standard - too soft and collapsed and flattened out! The WIFI was weak and was switched off one night. The breakfast buffet was simple but good with a respectable range of food. On the plus side – the hotel is in a great location with many sites and the old town within a short walking distance. If you don’t need to sleep during your stay the hotel represents good value.

Nice and cozy hotel in the city center of Krakow. Located quite close to main sightseeing of Krakow, Tasty breakfast and welcoming staff. But pay attention if you are on a wheelchair or with a baby stroller. Despite the elevator in the hotel there are also stairs. So the hotel is not suitable for those who have problems with mobility. For others - welcome, this is a great choice.