Terokai Ulasan Tetamu Hotel di Krakow

Novotel Krakow City West
4.2/570 Ulasan
Albergo che si presenta bene, una hall nuova ed accogliente ed una sala ristorante buona. La struttura presenta una piccola area giochi per bambini ed una piscina al coperto utilizzabile. Ho letto di alcuni che lamentano la temperatura dell'acqua troppo fredda, in realtà è la stessa di tante altre normali piscine. Le camere sono pulite e silenziose, unica pecca riguarda la mancanza di piccoli servizi che da una struttura a 4 stelle mi aspetterei come delle ciabatte di cortesia, le grucce nell'armadio ed un phon funzionante in quanto quelle delle camere non è utile pertanto vi consiglio di portarvene uno da casa. Il personale è sempre stato disponibile, per quanto riguarda la freddezza riscontrata da alcuni abbiamo notato che si tratta di un aspetto caratteriale dell'intera città, probabilmente è un aspetto che noi italiani evidenziamo con più attenzione perché abituati diversamente. Nel complesso lo consiglio
Novotel Krakow Centrum
4.3/5108 Ulasan
Check in time is 4pm & due to an early flight, we arrived early at 12. We received a frosty welcome & while we never expected our room to be ready, we had to suggest that they maybe could put our bags into storage in the meantime( which I thought was standard in most countries). The other issue I found was the reception staff weren’t the most helpful. I asked if there was any playgrounds near by( which I googled in the end & found 2 ) & the response I got was “I don’t know” which for a 4 star hotel is quite poor. They surely received harder questions than that! Anyway, outside of the poor customer service, this hotel is very nice. It’s got a focus on being “green” so wooden hotel cards are a feature & so is the filtered water dispenser on all floors, so u can refill ur water all the time. The breakfast is delicious, excellent choice of food. We ate dinner at the restaurant too which also was delicious & reasonably priced. Hotel is centrally located, 15 min walk from the old town, with grocery shops around the corner. Another plus for this hotel is the quiet, rooms appear to be sound proof. Never heard anything & the hotel was very, very busy. I would recommend

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