Hotel Perniagaan di Kuching

Mula-mula stay 2 malam,pahtu extend lagi 2 malam...affordable price...Nice hotel cuma jauh sikit kalau nak jenjalan kat jambatan darul hana...satu je yang tak best,breakfast tak banyak choice tp harga mahal including breakfast rasa macam tak berbaloi sbb tu another 2 day extend kitorang tak ambik breakfast.better makan kat luar utk breakfast...location strategik sbb mudah nak cari tempat makan.

Hotel bersih dan kakitangannya ramah. Hotel ini terletak di pusat membeli-belah, kemudahan untuk perjalanan untuk mencari makanan.

Tempah ke hotel ini untuk mencuba salah satu hotel kelas atasan berhampiran pantai Kuching. Bilik bersih yang bagus dan katil yang selesa. Hotel itu sendiri sudah lama tetapi bilik telah diubah suai dengan reka bentuk moden. Lokasi yang sangat mudah jika anda melihat hotel dalam jarak berjalan kaki dari pantai Kuching dan ia terletak betul-betul di sebelah patung kucing Kuching yang terkenal. Sarapan pagi mempunyai pelbagai pilihan dari barat hingga ke juadah tempatan seperti laksa Sarawak dan Mee kolok. Pertama kali melihat pembakar arang untuk roti, sentuhan yang bagus.

Sangat selesa, bilik sangat bersih dan udara segar. Layanan mesra oleh staff hotel. Untuk bahagian room service (housekeeping) tuala perlu ditukar setiap kali/setiap hari kerja-kerja room service dibuat. Tq

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

Kemudahan: Ya, Kesihatan: OK, biliknya agak kemas dan kemudahannya serba lengkap. Persekitaran: OK, berdekatan dengan pusat membeli-belah, restoran, lapangan terbang, mudah untuk perjalanan Perkhidmatan: OK, patut tinggal di Kuching lain kali

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet breakfast was adequate, tasty, some menu items changed daily. However, what I liked most was the Roti Jala with its curries. You can dine al fresco with a nice view of the river. I will definetly stay here again