Ulasan Storii by ITC Hotels Urvashis Retreat, Manali

Had a fantabulous stay with my family.. The place is beautiful and serene in the middle of the mountains.The food was prepared fresh and staff was warm and courteous. We stayed in deluxe room with balcony n the room was spacious n nice. There is a brook ***** the property and it creates soothing environment.Overall excellent stay.There is also a play area for kids to enjoy..

Superb Stay.. Beautiful View & with the constant waterfall sound. Well maintained and clean rooms. Well maintained property & facilities. Breakfast is good. Food taste needs a little attention. Staff is excellent & prompt service. Overall a good Experience

My experience of staying in this resort is topnotch. The hospitality it was good and staffs are great. The rooms were huge so well cleaned and managed. The food was very good. There was live snow fall during our stay and resort looked very nice after that

Excellent option to stay in Manali. The place is beautiful with impeccable and warm service. The host is very warm and the personal card was a beautiful gesture which we highly appreciated. The food is delicious too. We had a very good Christmas eve celebration here with one of the nicest guys for the live singing. I will visit again.

Excellent hospitality! Fantastic experience & lifetime memories! Special mention to the owner Ms. Urvashi Singh who made our stay from normal to extraordinary! It's a property where owner is involved fully and I recommend everyone to stay here without any doubt or to seek any other options. We stayed in Chinar Villa which is the paradise & Best villa one can relish & enjoy. Snowfall was icing on the cake & connectivity to enjoy snow from the villa & views was breathtaking!

The more I say the less it would be for this place…!!! We were spoilt rotten by their hospitality, service, their superlative quality in everything right from the check in to house keeping to bending backwards to serve our every wish !!! The continental food is wow & so is their bakery 🎂 we were here for celebrating Christmas in December 2024. Last but not the least the owner of the property is so involved in everything and one can see it every detail that’s taken care of impeccably & this is that one thing makes all the difference in this property !!! A full 10/ 10 Megha & Rishi K. Chawla, Mumbai

Stay date : 22 - 24 December, 2024 Storii Urvashi's Retreat truly surpassed all our expectations! The rooms are spacious, cozy, and incredibly comfortable, with one of the best showers I’ve ever experienced—an absolute treat after a day of exploring. The staff's courteous and attentive service made our stay all the more delightful. A special shoutout to: Jawahar (at the travel desk): Jawahar went above and beyond by organizing a quick and seamless trip to Sissu and Korskar for us at the best possible rate. When we got stuck due to snowfall, his constant check-ins to ensure our safety were deeply reassuring and truly heartwarming. Chef Arjun: He crafted the most delicious jungli chicken and traditional local dishes, making every meal an unforgettable experience. The food was exceptional, the service impeccable, and the overall experience rejuvenating. Highly recommend this retreat for a peaceful and memorable getaway!

this was my 2nd visit ... im in love with this place..every nook and corner seems out of a fairy tale. the detailing of comfort, amenities, decor is what i particularly love. A great staff only adds to the goodness of the stay. it was a lovely experience!

An amazing serene place to stay surrounded by greenery with lots of amenities, good food and friendly staff. Room sizes are bigger than most other hotel and interiors are soothing. Gardens and water bodies in the hotel and snow peaks view from the hotel has a therapeutic effect. Urvashi, the owner, is very caring and was quick to resolve any issues with connectivity, booking, special needs. Thank you Urvashi for your Royal hospitality.

The hotel's claims to be pet friendly are an utter lie. We checked if our dogs could come with us for dinner. They agreed as long as the dogs sat quietly but once we arrived they refused to let our dogs even enter. It is of course the hotel's decision but they should not advertise that they are pet friendly when they treat pets and their owners with such contempt and utter insensitivity. In addition, the bar menu shows a certain kind of high altitude naivete.

Useless property with strange policies of the management. They do not honour Partners Club Card, They don’t allow redemption of Green Points but give you points when you pay the bills by Cash or card. Don’t know if this is ITC’s policy or an ITC managed property in the first place. I saw 3-4 staff sitting and chit chatting very casually on the stairs near the parking area. Not good.

Superb hospitality. Courteous staff. We reached after lunch hours, the staff had gone for their lunch. We were hungry and no one was there to serve us. So urvashi herself served us our food. We were well taken care of. We were provided with all the information that we needed about the city. It is a quaint small place. Ideal for family. We were with a 5yr old and were not worried about him wandering around the property.

Our favourite hill resort in India. Set in a fruit orchard with a natural stream winding its way through the gardens. The rooms are large and finished in wood with top notch bathrooms. The staff starting from the owner Urvashi are hospitable to another level. Had a flat tyre and reception had it changed for me. Food is excellent and the menu varied. The Fish and Chips was our repeat dish. Looking forward to visiting in the winter when Manali is snowed in.

Away from the maddening crowd & agonising traffic of Manali, this boutique hotel of 23 rooms is nested in the lap of nature with beautiful captivating views❤️ Spacious well designed rooms having large balcony or veranda with charming views. Rooms having attics are a boon! You name it & have it❤️ The staff is very attentive & warm and is eager to outdo each other is serving you ! Sumptuous breakfast. The only hotel may be in whole of India where on Sunday mornings the owner & GM of the hotel operate the live counters themselves The sound of running water inside the hotel is soo soothing & musical ❤️ ITC should be proud of having this hotel in their Group For me the reason of visiting Manali atleast once a year would not only be the natural beauty of the valley but staying in this hotel also! Must visit this home away from home and enjoy