Kunming Dianchi Times Square Hotel (South Asia Fuhai Subway Station)

Very basic apartment. Loft style. Clean, but the main door is having creepy sound every time open and close . There is washer cum dryers in the apartments, is good for traveller who need to do laundry. No utensil in the kitchen. Location quite OK, about 100M, to MRT line 5 Fuhai station.

May I highlight to potential customers that Novotel Living is not the same as Novotel Kunming City Centre even though both are located next to each other within the same compound. Novotel Living is like a home residence that comes with a mini kitchen, washing machine and even a humidifier. I must compliment their customer service staff (both Ms Fu and Ms Yang) for being professional and could attend to all my needs. Particularly Ms Fu who went an extra mile to delight my customer experience when assisting me to get a cab to a tourist attraction. Perhaps the only constructive feedback to give Novotel Living is there is certain odour found in their bathroom that can be very unpleasant to some customers. The unpleasant smell usually comes from the water pipes or sewage pipes. Other than that, Novotel Living is a value-for-money for all travellers.

I learned a lesson not to book a brand new hotel which carries many bugs. However, I appreciate the staff's attitude, they handled the problem with patience and responded to my request positively. Regret that I don't know their names. The girls on duty at the reception when I checked in at night. The lady who manage the rooms. Even the room attendant was nice.